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Middle East Digital Digest Q2 2013

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25 digital or tech stories you may have missed, from - or potentially impacting on the Middle East - curated by Damian Radcliffe (@damianradcliffe).

Middle East Stories this quarter include: New data on MENA Internet usage, highlights from the 5th Arab Social Media Report, Arab Media Use: Social networks (and the web) are key sources of news, stats on massive mobile growth in the last 10 years, how mobile is increasingly important to get online, Facebook in 2017, highlights from the 5th Arab Youth Survey.

Wider research includes: Our constant need to be connected, “showrooming”, in Q4 2012, more tablets shipped than PCs, “Project Loon”, McKinsey's 12 Disruptive Technologies, How “Connected” Cars could save lives and whether Facial Recognition for device security will be the next big thing?

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Middle East Digital Digest Q2 2013

  1. 1. Digital Digest 25 recent Internet and Technology developments you may have missed from – and/or potentially impacting on - Qatar and the Middle East Issue 8: Q2 2013 Damian Radcliffe Social Impact Manager Email: dradcliffe@ict.gov.qa Twitter: @damianradcliffe
  2. 2. Contents Issue 8: Q2 2013 Slides 1. Recent developments in the MENA region • New data on MENA Internet usage • 5th Arab Social Media Report published • Media Use: Social networks (and the web) are key sources of news • Massive mobile growth in the last 10 years • Mobile increasingly important to get online • In Brief: Content News • In Brief: Social Media News, Facebook Special • In Brief: Technology News • Spotlight: 5th Arab Youth Survey 3-18 4-5 6-8 9-10 11 12 13 14 15 16-18 2. Wider Internet & Society Research • Social Impact: Our constant need to be connected • Youth Research: Young people are the most likely to ―showroom‖ • Emerging Technology: In Q4 2012, more tablets shipped than PCs • Internet Governance: ―Project Loon‖ launched 19-23 20 21 22 23 3. Coming Up – three emerging issues • Social Impact: Disruptive Technologies • Technology: How ―Connected‖ Cars could save lives • Internet Governance: Facial Recognition for device security? 24-28 25-26 27 28
  3. 3. 1. Recent developments in the MENA region Images: http://bit.ly/16HEQbS , http://bit.ly/127waXW , http://bit.ly/OA8BW7 Includes: - New data on MENA Internet usage - 5th Arab Social Media Report published - Media use: Social networks are key sources of news - Massive mobile growth in the last 10 years - Mobile increasingly important to get online - Spotlight: 5th Arab Youth Survey
  4. 4. 1.1 New data on MENA Internet usage (via Ipsos Gemius) A new study covering 11 MENA countries (KSA, UAE, Urban Egypt, Kuwait, Jordan, Morocco, Lebanon, Qatar, Oman, Iraq, Syria) offered fresh insights in online behaviors in the region. Key insights include: Source: http://slidesha.re/10NNrbV 1. 39.2m of MENA’s 102.8m adults (15+) are online. 2. Penetration is highest in the GCC (KSA, UAE, Kuwait, Oman, Qatar) at 61%. In North Africa (Urban Egypt, Morocco) and Levant (Lebanon, Syria, Jordan, Iraq) it stands at 30%. 3. UAE at 71% has the highest Internet Penetration. Iraq at 23% the lowest. 4. Saudi Arabia has the biggest Internet Population at 8.5m. Oman the lowest at 0.5m. 5. 87% access the Internet from home. 34% from work. 8% public places. Image: http://bit.ly/19Em9Yx
  5. 5. Noteworthy country level insights included: Images: http://bit.ly/14z0ZYK , http://bit.ly/14bNwap , http://bit.ly/18hOIgq , http://bit.ly/14Z9mia UAE: E-mail consumption, Real Estate and Business related websites have the highest reach, page views, visits, and time spent per visit compared to other countries. Jordan: Highest reach of social networking websites. Highest reach & time spent per visit for games and news websites. Egypt: Both religion and dating websites are in the top 5 categories that Egyptians visit and spend time on per each visit. Music websites have the highest reach, page views, visits, and time spent per visit compared to other countries. KSA: Finance & stock market, Recruitment, Videos and Governmental websites have the highest reach, page views, visits, and time spent per visit compared to other countries.
  6. 6. 1.2 5th Arab Social Media Report (Dubai School of Government) Growth continues across the main social networks. - Saudi Arabia dominates Twitter in MENA. - Egypt dominates MENA Facebook usage. The total number of Facebook users in the Arab world as of end of May 2013 is 54,552,875 up from 45,194,452 in June 2012. All data via: http://bit.ly/1716MZ2
  7. 7. Usage of social networks in Arabic continues to grow
  8. 8. Facebook is still the most popular social network in MENA. UAE is MENA’s most socially networked country. LinkedIn now has 4,716,515 users in the Arab world. Up from 4,294,484 in June 2012. It is still some way behind Facebook and Twitter in user numbers.
  9. 9. 1.3 Arab Media Usage Study (Northwestern University in Qatar) - Social networks (and the web) are key sources of news - But TV and interpersonal sources also remain important Source: PowerPoint of Northwestern University in Qatar's new Arab Media Use survey. http://bit.ly/19RCGuW
  10. 10. Data suggested respondents felt that quality of news reporting in the region had improved in the past two years.TO ADD ―While respondents across the Arab world are pleased with journalistic progress in their region over the past two years, they demur somewhat when asked to rate the reliability of news they receive from TV, in newspapers, online and on radio. ― http://bit.ly/17iNZbH
  11. 11. 1.4 Massive mobile growth in the last 10 years (GSMA) From 19m connections in 2002 to 391m in 2012. • The GSMA noted this growth - an 32 per cent annual average over the past 10 years – was the second highest growth rate globally after sub-Saharan Africa. • Looking ahead they called for more spectrum to be made available, noting: 9nnWz11bit.ly/http://See: x ―…mobile broadband connections across the Arab States are expected to increase by a staggering 255 per cent by 2017, rising from 40 million in 2011 to 142 million… Mobile broadband connections have already outstripped fixed-line connections by over 350 per cent.‖
  12. 12. 1.5 Mobile increasingly important to get online Analysys Masson's survey of mobile Internet users in 2012–2013 in the Middle East and Africa (MEA) also emphasized the importance – and impact – of mobile broadband connections. http://bit.ly/11nnWz9 GSMA Report: http://bit.ly/11nnWz9 “87% of surveyed mobile Internet users use a mobile phone as the main means to connect to the Internet…” The GSMA noted that: “Eleven countries in the region rank above the world average in mobile web browsing.” SwYVK14bit.ly/http://Phone image:
  13. 13. 1.6 In Brief: Content News http://www.infotimes.org/ bills itself as the Middle East’s first dedicated data journalism website – current efforts are specializing in Arabic infographics. Image:http://bit.ly/10wcnax Yahoo! Maktoob has announced the debut of two new web series focused on entertainment and celebrity news for the Middle East: OMG! Nujoom in Arabic, and OMG! Now in English. http://bit.ly/14XdCA9 Online portal dubizzle entered the content creation space with the launch of its first ever web series and the formation of a content platform in Egypt: http://bit.ly/1679wXQ Elmadinah, is a MENA orientated city simulation game ―where you will be able to build your city of dreams and develop it from the ground up. As a virtual mayor, find the right balance between economic development of your city, population and attractiveness.‖ http://bit.ly/18hEmxd
  14. 14. Rapid growth for Facebook in MEA anticipated to continue According to new estimates from eMarketeer, MEA (NB incl. all of Africa, not just MENA) will be amongst the key growth markets for the social network in the next 4-5 years. • Their findings noted that Facebook grew by 84.7% in 2011 and 47.2% in 2012. This rate of growth will drop dramatically, but it will still be their second fastest growing region 2013-17, only just behind the more populous Asia-Pacific. • By 2017 they anticipate 82.6% of MEA Internet users will be on the network once a month, the highest global figure – considerably ahead of older markets, and just ahead of Latin America. (See: Left) • With 318.9m Facebook users in MEA by 2017, this is almost double the MEA’s 167.9m expected monthly users by the end of 2013. http://bit.ly/145sLMu 1.7 In Brief: Social Media - Facebook Special
  15. 15. 1.8 In Brief: Technology News First GCC produced “anti-distraction” app for drivers ―Salamtek‖ (meaning Your Safety) is a free Android app which blocks ―distractions‖ from smart phones like phone calls, messages and alerts when you drive above a certain speed. The application was designed by the Qatar Mobility Innovations Center (QMIC). Download at: http://bit.ly/11LubIL Egypt offline In late March the Egyptian military arrested three scuba divers accused of cutting an undersea Internet cable off the coast of Alexandria. The arrests followed a series of disruptions to Internet services. http://bit.ly/YLkjhv c.40% of mobile users in the Middle East and Africa have fallen victim to mobile cybercrime, according to a new study by Norton / Symantec H/T: http://bit.ly/10hA0zP Google replaced the term "Palestinian Territories" with "Palestine" on www.google.ps page, following the UN’s decision to award Palestine observer status last year.
  16. 16. 1.9 Spotlight: Arab Youth Survey (ASDA’A Burson-Marsteller) Discernible changes in ICT habits and attitudes. The Top 10 Findings are listed (right,) but perhaps the two topline findings most of interest to our Digital Digest readers are: 9. News consumption is falling and newspaper readership is hardest hit - News interest has waned as events of the Arab Spring recede, but Middle East youth continue to rely on TV as their main source of news 10. Social media is becoming increasingly influential - More young Arabs are getting their news from social media while trust in websites and social media as reliable news sources has risen sharply from 2012 Sources: • http://bit.ly/139GgyY and http://bit.ly/19EbHAd • http://bit.ly/13946cS The 5th annual ASDA’A Burson-Marsteller Arab Youth Survey surveyed 3,000 Arab men and women aged 18-24 across UAE, Saudi Arabia, Qatar, Kuwait, Oman and Bahrain, Iraq, Egypt, Jordan, Lebanon, Libya, Tunisia, Morocco, Algeria and Yemen (during Dec 2012- Jan 2013). Other Top 10 Findings 1. Majority of Arab youth believe that “our best days are ahead of us” 2. Arab youth have more national pride since the Arab Spring 3. Fair pay remains the top priority of Arab youth 4. Home ownership is increasingly important 5. Rising living costs continues to be the top concern among Middle East youth 6. Civil unrest and lack of democracy are the biggest barriers facing the region 7. The UAE continues to be seen as a model nation 8. Among nations outside MENA, France viewed most favorably by Arab youth
  17. 17. Five further things to note • News sources: social media and online are rapidly rising. TV is holding steady. Use of traditional media news sources such as radio and newspapers are declining rapidly. • Trust in news sources: Even though TV news consumption is holding steady, trust in TV is declining. Whereas trust in news from websites - and in particular social networks - are growing fast. • Internet habits: there’s not a lot of difference between what young people in the GCC and in non-GCC countries do online. Listening to music is the most popular activity. • Almost 50% of young people read blogs: mostly from their own country. • There’s not much consumption of blogs from other MENA countries of the West. Fashion is the top topic (52%). Tech is 4th (31%) most popular. Images: http://bit.ly/139GgyY • Twitter and Facebook behaviors are fairly constant: people typically follow, or are friends with, people they know. Usually from their own country (90%+ although c.50% also follow / are friends with people in MENA).
  18. 18. Selection of key charts
  19. 19. 2. Wider research related to ICT and Society Images: http://bit.ly/17uFdYC , http://bit.ly/1bID9vZ , http://bit.ly/1cCyxrv Includes: - Social Impact: Our constant need to be connected - Youth Research: Young people are the most likely to showroom - Emerging Technology: More tablets shipped than PCs - Internet Governance: “Project Loon” launched
  20. 20. 2.1 Social Impact: Our constant need to be connected Children and Adults finding it hard to switch off And smartphone users interact with their phone ~150x a day… Source: KPCP's Mary Meeker Internet Trends 2013 - http://slidesha.re/11aymBx 15% of 10-15 year olds think they will be left out if they are not constantly on social media Age % who say these use these sites 10 39% 11 43% 12 54% 13 73% 14 79% 15 80% Research from Mintel found that 60 % of those aged 10-15 say that they use a social networking website or app. Read more: http://bit.ly/13NDk7Q
  21. 21. 2.2 Youth Research Young people are the most likely to showroom “Showrooming” means going into a store to test or look at a product, before buying it elsewhere. Data from TNS shows it a global phenomenon, increasingly linked to mobile usage. Read more: http://bit.ly/12HuVTf Young people lead the way with combining showrooming and mobile usage. Images: http://bit.ly/17iYRqq
  22. 22. 2.3 Emerging Technology In Q4 2012, for the first time, more tablets shipped than PCs Image: http://bit.ly/15iHF2D
  23. 23. 2.4 Internet Governance: “Project Loon” launched • ―Project Loon is a network of balloons traveling on the edge of space, designed to connect people in rural and remote areas, help fill coverage gaps, and bring people back online after disasters… • …Project Loon balloons float in the stratosphere, twice as high as airplanes and the weather… • … People connect to the balloon network using a special Internet antenna attached to their building…‖ Text: http://bit.ly/19Bt2wa Image: http://bit.ly/19J0b9d Graphic: http://bit.ly/11FTufh Google seeking to provide connectivity to the two-thirds of the world’s population who currently don’t have Internet access.
  24. 24. 3. Emerging Issues Images: http://bit.ly/14FpSll , http://bit.ly/okcmXS , http://bit.ly/11VKrYN Includes: - Social Impact: Disruptive Technologies - How “Connected” Cars could save lives - Will Facial Recognition soon be used for device security?
  25. 25. 3.1 Social Impact ―Not every emerging technology will alter the business or social landscape—but some truly do have the potential to disrupt the status quo, alter the way people live and work, and rearrange value pools… …Some technologies detailed in the report have been gestating for years and thus will be familiar. Others are more surprising… …We estimate that, together, applications of the 12 technologies discussed in the report could have a potential economic impact between $14 trillion and $33 trillion a year in 2025… Source: http://bit.ly/12NqA0d Disruptive Technologies: McKinsey study identifies the 12 technologies which could transform life, business and the global economy
  26. 26. Howthesetechnologies mayimpactontheworld
  27. 27. 3.2 Technology How “Connected” Cars could save lives One of McKinsey’s 12 Disrupters are autonomous, or semi-autonomous cars. (We mentioned Google’s self drive cars – and their lack of accidents - in Vol 3.) GSMA and PwC recently argued connected cars could save one in nine lives through emergency calling services The European Union seems to agree having recently mandated - that from October 2015 - all new models of passenger cars and light duty vehicles must be fitted with the ―eCall‖ system (explained right). It is estimated that eCall could save up to 2,500 lives a year and reduce emergency services response time by 50% in the countryside and 60% in built-up areas.
  28. 28. 3.3 Internet Governance Will Facial Recognition soon be used for device security? “Pulling faces could become the next type of password used to unlock Android phones and tablets,” says Emma Woodley on ITProPortal, noting ―Google filed a patent for the technology last year, but it has only just been published.‖ Phone Image: http://bit.ly/13SuHJ6 Android Image: http://bit.ly/16g4HaI ―Google has previously suggested that specific facial expressions could prevent their existing Face Unlock system being hoodwinked by photos. This is following last year's introduction of a "liveness check" that required users to blink at their device to prevent the program from being fooled by a photograph.‖ Although the article notes that even this security was broken by researchers in tests. Read more: http://bit.ly/16IRDM3
  29. 29. Thank you for reading. Comments, suggestions and feedback for future digests are welcome. Visit: http://www.slideshare.net/ictQATAR/ for Volumes 1-7. Previous editions: Middle East Digital Digest, Issue 7: Q1 2013 (English, Arabic) Social Media in the MENA – 2012 Review: Jan 2013 (English only) Middle East Digital Digest, Issue 5: Nov/Dec 2012 (English, Arabic) Middle East Digital Digest, Issue 4: Sept/Oct 2012 (English, Arabic) Middle East Digital Digest, Issue 3: August 2012 (English, Arabic) Middle East Digital Digest, Issue 2: July 2012 (English, Arabic) Middle East Digital Digest, Issue 1: June 2012 (English, Arabic) Disclaimer: All content in these slides is in the public domain and referenced so that you can read the original sources. Any omissions, errors or mistakes are mine, and mine alone. Damian Radcliffe, Social Impact Manager Email: dradcliffe@ict.gov.qa Twitter: @damianradcliffe Tel: +974 44993612