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The TEAM Approach®




  Essential Skills of Leadership

           For audio call:
    760/569-0800   Access Code- 776274# 




Susan Stamm
The TEAM Approach®




A Leadership Mystery!
Did you solve the pre-work
assignment?



We’ll begin soon!

For AUDIO during our session call:
760/569-0800   Access Code- 776274# 
The TEAM Approach®




  Essential Skills of Leadership

          For audio call:
   760/569-0800   Access Code- 776274# 




Susan Stamm
The TEAM Approach®



  Searching for a cure?

Frank and Ernest
The TEAM Approach®




Goals for Preview

 
Short experience ESL
Discuss customization
Broader curriculum
University of Phoenix
Certification and TTT
Offer an evaluation
Leadership Mystery
Affiliation- offline
The TEAM Approach®


              My First Job
retail             manufacturing
hospitality        construction
fast food          laborer


healthcare         financial
education          insurance
government         management
administrative
The TEAM Approach®




Why Work for
   You?
The TEAM Approach®




       Role of Team Leader

  Controller          Coach

Make people           Remove
 do their job     obstacles that get
                 in way of doing job

Compliance         Commitment


 Get by only      Quality Product
The TEAM Approach®




 EE-IQ:
pop quiz
The TEAM Approach®




             Session Objectives
Upon completion of this module, you will be able to:

    • Maintain self esteem of your team members
    • Base discussions about team member’s
      performance and work habits on behaviors
      rather than personalities or attitudes
    • Involve your team member(s) in goal setting,
      problem solving, & decision making
The TEAM Approach®




    Exercise 1




Awareness Inventory
Page 3 in workbook
The TEAM Approach®




  Skill Point 1- pg. 7




   Maintain or Enhance
Team Member’s Self Esteem
The TEAM Approach®




Maslow’s Hierarchy of Needs


              Self-
          Actualization

           Self-Esteem

        Social (Affiliation)


        Safety (Security)


         Physiological
The TEAM Approach®




Commitment


      Self-
  Actualization
                       Commitment occurs
                         above the line
   Self-Esteem

Social (Affiliation)


Safety (Security)


 Physiological
The TEAM Approach®




      Exercise 3




Maintaining or Undermining
  Self Esteem Statements
    Pg. 9 of workbook
The TEAM Approach®




            Fact vs. Opinion

          Positive Negative Neutral

Fact        +        -        =       Behavior

Opinion
Opinion     +
            +        -
                     -        =
                              =       Attitude



Behavior: You can hear it or see it
Attitude: You can think it or feel it
The TEAM Approach®




Leadership Series
Essential Skills of Leadership
Essential Skills of Communicating
 
Developing Performance Goals and Standards
Providing Performance Feedback
Managing Complaints
Improving Work Habits
Resolving Conflict
Supporting Change
Coaching Job Skills
Delegating
Communicating Up
Effective Discipline
The TEAM Approach®




           Customization

               Objectives
          Awareness Inventory
       Add Executive Interviews
     Add Level 3 and 4 Evaluations
Self-customizing: Job Specific Practices
The TEAM Approach®




Up to 30 College Credits
The TEAM Approach®




Full Preview: Special Offer

Recorded TTT: ESL, ESC or DCO   $195
Workbook & Online               $65
Total                           $260


Evaluation Package              $49
After Debrief:                  EE-IQ Cards
The TEAM Approach®




A Leadership Mystery!
Solved in Vital Learning’s infamous…
Trouble Shooting Guides
The TEAM Approach®

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Essential Skills of Leadership Preview

  • 1. The TEAM Approach® Essential Skills of Leadership For audio call: 760/569-0800   Access Code- 776274#  Susan Stamm
  • 2. The TEAM Approach® A Leadership Mystery! Did you solve the pre-work assignment? We’ll begin soon! For AUDIO during our session call: 760/569-0800   Access Code- 776274# 
  • 3. The TEAM Approach® Essential Skills of Leadership For audio call: 760/569-0800   Access Code- 776274#  Susan Stamm
  • 4. The TEAM Approach® Searching for a cure? Frank and Ernest
  • 5. The TEAM Approach® Goals for Preview   Short experience ESL Discuss customization Broader curriculum University of Phoenix Certification and TTT Offer an evaluation Leadership Mystery Affiliation- offline
  • 6. The TEAM Approach® My First Job retail manufacturing hospitality construction fast food laborer healthcare financial education insurance government management administrative
  • 7. The TEAM Approach® Why Work for You?
  • 8. The TEAM Approach® Role of Team Leader Controller Coach Make people Remove do their job obstacles that get in way of doing job Compliance Commitment Get by only Quality Product
  • 9. The TEAM Approach® EE-IQ: pop quiz
  • 10. The TEAM Approach® Session Objectives Upon completion of this module, you will be able to: • Maintain self esteem of your team members • Base discussions about team member’s performance and work habits on behaviors rather than personalities or attitudes • Involve your team member(s) in goal setting, problem solving, & decision making
  • 11. The TEAM Approach® Exercise 1 Awareness Inventory Page 3 in workbook
  • 12. The TEAM Approach® Skill Point 1- pg. 7 Maintain or Enhance Team Member’s Self Esteem
  • 13. The TEAM Approach® Maslow’s Hierarchy of Needs Self- Actualization Self-Esteem Social (Affiliation) Safety (Security) Physiological
  • 14. The TEAM Approach® Commitment Self- Actualization Commitment occurs above the line Self-Esteem Social (Affiliation) Safety (Security) Physiological
  • 15. The TEAM Approach® Exercise 3 Maintaining or Undermining Self Esteem Statements Pg. 9 of workbook
  • 16. The TEAM Approach® Fact vs. Opinion Positive Negative Neutral Fact + - = Behavior Opinion Opinion + + - - = = Attitude Behavior: You can hear it or see it Attitude: You can think it or feel it
  • 17. The TEAM Approach® Leadership Series Essential Skills of Leadership Essential Skills of Communicating   Developing Performance Goals and Standards Providing Performance Feedback Managing Complaints Improving Work Habits Resolving Conflict Supporting Change Coaching Job Skills Delegating Communicating Up Effective Discipline
  • 18. The TEAM Approach® Customization Objectives Awareness Inventory Add Executive Interviews Add Level 3 and 4 Evaluations Self-customizing: Job Specific Practices
  • 19. The TEAM Approach® Up to 30 College Credits
  • 20. The TEAM Approach® Full Preview: Special Offer Recorded TTT: ESL, ESC or DCO $195 Workbook & Online $65 Total $260 Evaluation Package $49 After Debrief: EE-IQ Cards
  • 21. The TEAM Approach® A Leadership Mystery! Solved in Vital Learning’s infamous… Trouble Shooting Guides