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Volume I: Vision, Strategy and Action plan for Food Processing Industries




                                                    Chapter 6

                                     Food Safety and Hygiene

      6.1. Background


      Food safety is a growing concern across the world. There is increasing need to provide greater
      assurance about the safety and quality of food to consumers. The increase in world food trade,
      India’s potential to garner a higher share in world food trade and the advent of the Sanitary and
      Phytosanitary (SPS) Agreement under the World Trade Organization (WTO) have lead to increasing
      recognition and adoption of food safety measures.


      The capacity of India to penetrate world markets depends on its ability to meet increasingly
      stringent food safety standards imposed in developed countries. Food standards are expected to
      acquire greater importance given increasing concerns on food safety on the back of breakout of
      diseases such as BSE, Avian Influenza etc on the one hand, and growing consumer demand for
      products which are healthy on the other.


      Compliance with international food standards is a prerequisite to gain a higher share of world
      trade. At the same time there is growing consciousness among Indian consumers given recent
      controversies on quality standards of many food products.



      6.2. Existing laws governing food safety

      The Indian food regulations comprise various food laws that have been enacted at different points
      of time and are under the ambit of various ministries. As many as eight ministries deal with food
      laws resulting in many standard making bodies such as BIS under the BIS Act, CCFS under the PFA
      Act, Food Processing Ministry under the FPO, Agriculture Ministry under AGMARK. Very often these
      organisations work independently of each other and there is no coordination between them. This
      in turn, has led to loose administration and enforcement of various laws with the result that the
      consumer and the processor/exporter are adversely affected.


      Several Ministries have legislative responsibility for the safety of food products for domestic
      consumption and exports. Each Ministry has prescribed its set of Rules under relevant Acts and
      Orders, often creating a confusing and sometimes contradictory environment for the industry.
      Certification of food on a voluntary basis is provided under AGMARK and BIS. These can be used
      on labels for foods and food ingredients. Processed foods must carry the FPO details on the food
      package for commercial sale. The Weights and Measures Rules specify packing sizes that can be




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       used for several commonly recognized products. This provision is designed to provide a
       recognisable visual identity to consumers. Labels have to carry manufacturing identity and “Best
       Before” advisories.


       A brief description of key laws is as follows:
       Exhibit 6.2.1A.: Laws and Ministries regulating Food Standards
                    Ministry        of   Ministry of     Ministry      of    Ministry       of   Ministry of   Ministry    of
                    Food          and    Food            Agriculture         Health       and    Commerce      Consumer
                    Civil Supplies       Processing                          Family                            Affairs
                                                                             Welfare
Prevention of                                                                Consumer
Food                                                                         protection
Adulteration Act                                                             against      food
1954 (PFA)                                                                   adulteration
Essential           Vegetable oils,      Fruit Product   Meat        Food
Commodities         De-oiled     meal    Order, 1955     Products Order,
Act, 1955 (ECA)     and        edible    (FPO)           1973
                    flour     control                    (MFPO)
                    order,     1967
                    (VPO)                                Milk and Milk
                                                         Products Order,
                                                         1992
                                                         (MMPO)
Agricultural                                             Agmark
Produce                                                  standards     for
(Grading and                                             raw and semi-
Marketing) Act                                           processed
1937                                                     products
Bureau of Indian                                                                                               Standards   for
Standards, 1986                                                                                                both raw and
                                                                                                               processed
                                                                                                               products.
Standards and       Packed        food
Weights Measure     stuff-must
Act, 1976           adhere          to
                    quality
                    declaration
Export (Quality                                                                                  Pre-
Control and                                                                                      shipment
Inspection) Act,                                                                                 inspection
1963                                                                                             Mandatory




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      The focus areas of various laws can be summarized as follows:


      Figure 6.2.1.B : Table : Focus areas of various food laws in India
                    Prevent         Regulation       Information to the     Provide                Specifications
                    adulteration    of   hygienic    consumer about the     specifications         for exports
                                    conditions       products,              about            the
                                                     manufacturers etc      commodities
      PFA                ü
      VPO                                 ü
      FPO                                 ü
      MFPO                                ü
      MMPO                                ü
      Agmark                                                      ü
      BIS                                                                             ü
      Weight /                                                                        ü
      Measures
      Act
      EIC                                                                                               ü

      As tabulated above, the focus area of various laws are distinct. However there are many conflicting
      issues with food laws, standards, processes for setting and testing standards which are discussed
      in the next section.


      6.3 Key issues with food laws, standards and testing
      infrastructure

      The development of standards and specifications for agricultural produce and food products is
      complex as it deals with a vast geographic spread of diversity in every sphere from farm to
      consumers. Various issues related to food laws, standards, testing and their implementation are
      discussed below:



      6.3.1 Issues with food laws and standards

      Ø     There are relatively few standards developed for raw agricultural produce. The existing
            standards for such products primarily stipulate physical parameters of size, colour and farm




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           impurities. Few standards address issues related to microbiological and toxicological
           characteristics.
      Ø    The laws are not responsive towards evolving new food products and emerging concerns for
           food safety and ecology. A large number of food products such as pickles are not covered by
           the above standards. In many cases, the standards are not backed by scientific validation.
      Ø    Food laws are often inconsistent and overlapping. For e.g., there is ambiguity and overlap
           between the standards laid down in PFA and FPO. In many cases, where one standard is more
           stringent than the other, the industry often prefers to adopt the more stringent standard in
           order to prevent potential penalisation. For example,
           -       FPO allows use of artificial sweeteners in certain fruit products where as PFA does not.
                   Hence, the industry avoids using artificial sweeteners in their products.
           -       Emulsifiers and Stabilisers are permitted for use in Jams, Marmalade & Fruit Chutney
                   under PFA but not under FPO. Hence certain players choose not to use them.
           -       Artificial sweeteners are allowed in Carbonated Drinks and Pan Masala but not for Ice
                   cream, Jam or Tea / Coffee Premixes


                   Internationally, most countries are adopting a one food law – one regulator model like the
                   USA, the UK and Malaysia. Further, supra-national authorities for regulating food
                   standards as is the case for EU, Australia-New Zealand are emerging.


      Ø    The PFA lays emphasis on the prevention of adulteration of foods, but does not address issues
           related to contamination in the food chain.


      Ø    The emphasis of PFA on end product / recipe discourages product innovation. PFA is
           prescriptive & recipe-based (PFA lays down over 300 recipes), which restricts product
           innovation and choice to the consumers. For e.g., ice creams must have 10 % milk fat
           incorporated- which restricts companies from marketing low-fat ice creams. Similarly, jams
           must have minimum soluble solids and an ‘all fruit no sugar jam’ cannot be marketed.
           Proprietary recipes are not allowed for conventional products. Although companies can
           request for case-specific approvals for their products, this is a cumbersome and time-
           consuming process.


      Ø    PFA specifies the list of additives that can be used in food products. Use of any other additive
           can potentially render this as ‘adulteration’ even if the additive is safe. Thus, the use of
           additives in various food preparations has become restrictive. The health ministry is
           considering various proposals made by industry regarding the use of additives.


      Ø    There is lack of transparency & participation in setting food standards. Central Committee for
           Food Standards (CCFS) is the expert body that recommends mandatory national food



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           standards under the PFA Act.          It has representation from the central government, state
           governments, research institutions, laboratories, consumer organisations and industry. There
           are various sub-committees under CCFS, which make recommendations on food standards in
           the respective sector.


           The composition of the CCFS is heavily skewed in favour of government organizations and
           there is no meaningful participation by Industry or other stakeholders. There is only one
           representative from the industry who is allowed to participate in the meeting. The frequency
           of CCFS meetings is very low (usually once in a year) and deliberations of CCFS are not time-
           bound. This leads to delays in decision making. According to a leading industry body, the
           average time taken to introduce any modifications has exceeded two years.


      Ø    The multitude of laws and controls has led to a system which is over-regulated and under
           administered. It neither assures safety nor quality. Moreover, the documentation part is
           neglected.


      Ø    The Food Inspectors (approximately 6000 in number) very often have no scientific
           background, but orientation is towards legal technicalities.       They also lack training in
           GMP,GHP & HACCP, which makes the administration of various laws and hygiene practices
           difficult to administer.


      6.3.2. Issues with food testing facilities in India

      The infrastructure available for food testing include Government and Private Laboratories. There
      are about 140 food laboratories under Government control and about 50 in private sector.


      Exhibit 6.3.2A Food Laboratories in India
              Laboratory Classification                                       Number of Laboratories
        Government (Ministry / Department)
              Ministry of Health and family Welfare (PFA)                                84
              - Central Govt, State Govt and Local bodies
              Agriculture Marketing Advisor, New Delhi                                   23
              (Agmark Laboratories)
              Council of Scientific and Industrial Research, New                         12
              Delhi
              Indian Institute of Packaging                                               4
              Ministry of Food Processing Industries (FRAC,                               1
              financially assisted)
              Export Inspection Council                                                   4
              Beaurau of Indian Standards                                                 4



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                 Indian Council of Agricultural Research                                                                       4
                 Private
                 Laboratories under Private Industries                                                                        24
                 (owned by companies)
                 Private Testing Laboratories                                                                                 22
                 Others
                 Consumer Association Laboratories                                                                             5
      Source: MFPI, National Institute of Nutrition



      The key issues related to food testing facilities in India are:


      Ø       There is no national apex laboratory that offers the entire range of testing services and is
              accepted domestically as well as internationally


      Ø       The industry is of the view that the current level of infrastructure for testing, referral services,
              development of standards and equipments is highly inadequate. The number of laboratories
              in the country is insufficient. Most of these laboratories lack world-class infrastructure and
              analytical methods. Many laboratories do not have the facilities to test antibiotic residues,
              heavy metal contamination and other toxic contaminants in the food items. Further, testing
              manuals do not describe parameters and procedures adequately.


      Ø       There are few laboratories which have NABL accreditation6 such as Central Food Technological
              Research Institute (CFTRI), Mysore; Food Research & Analysis Centre (FRAC), New Delhi, Vimta
              Labs Ltd., Hyderabad and Geo-Chem Laboratories (P) Ltd, Mumbai.


              In addition to the above, accreditation is inadequate in many cases. For e.g. CFTRI’s laboratory
              has obtained accreditation for about 200 measurements. However, pesticide residue in
              drinking water is not included in this list.


      Ø       The response time of several Govt. controlled food laboratories is long, extending to upto 5
              years which poses an operational hurdle for industry players.


      Ø       There are few laboratories / institutes which have infrastructure and manpower to educate
              and train the industry on food testing. There is need for conducting training programmes for
              the industry on Codex, HACCP, GMP, GHP and appropriate testing methods.



      6   NABL (National Accreditation Board for Testing and Calibration Laboratories)   is an autonomous body under the aegis of Dept. of Science and
      Technology, Government of India, and is registered under the Societies Act. NABL has been established with the objective to provide Government,
      Industry Associations and Industry in general with a scheme for third-party assessment of the quality and technical competence of testing and
      calibration laboratories.




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      Ø    The repository of international food standards (country x product level) and the testing
           procedures with the laboratories are limited.          There is lack of information on methods of
           sampling, inspection, and testing of various trading partners. This lack of clarity on specific
           requirements can often lead to rejection at the point of import.



      6.4 International case studies
      This section analyses the international practices with respect to setting and regulating food
      standards

                                                                      USA   UK        Australia    Malaysia
      Single enforcement agency                                        ü      ü

      Supply chain focus                                                ü      ü          ü

      Mechanism for interface with international agencies,              ü      ü          ü           ü
      Government departments, industry and consumers
      Continuous research                                               ü      ü          ü           ü


      A. United States of America (USA)

      Food standards are established under the Food, Drug and Cosmetics acts enforced by FDA (Food
      and Drug Administration). The FDA is responsible for ensuring the standards of identity, quality
      and containers for all products except for meat, poultry and egg products. FDA develops
      standards for composition, quality, safety, colour additives, nutritional value and labeling of
      foods. The standard of quality set by this Act is a minimum standard. FDA is also responsible for
      conducting research on contamination prevention measures, collection and interpretation of data
      on nutrition, food additives and pesticide residues. The FDA inspects food processing plants and
      imported food products to ensure appropriate safety measures and compliance with standards.

      The regulatory system of ensuring food safety and quality in USA primarily comprises of the
      Department of Health and Human Services and the Department of Agriculture. The federal system
      has around 35 laws and involves 12 agencies. However, the responsibilities of these agencies are
      addressed by interagency agreements avoiding duplication of efforts, conflicting actions and gaps
      in coverage.



      B. United Kingdom (UK)


      The UK has appointed the Food Standards Agency (FSA) with effect from 1st April, 2000 as the
      food quality and regulatory agency. FSA is the single authority responsible for all food laws and
      regulations. FSA is responsible for formulating policy and advising Government on the need for
      legislation on all aspects of food safety and standards.




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      The agency obtains advice from independent scientific advisory committees and also commissions
      research and surveillance. It works closely with the food industry to track technological
      developments so as to develop high standards of food safety. FSA monitors the entire food chain,
      from the farm to retail / food service outlets. It comprises of three groups:


        a) Food safety policy group: It deals with all aspects of food safety and nutrition across the food
            chain. It includes various divisions for setting standards for additives, novel foods, animal fee
            composition, contamination and nutrition


        b) Enforcement of food standards and consumer protection group: This group is responsible for
            enforcement of food labeling, standards and consumer protection, hygiene requirements etc.


        c) Corporate resources and strategy group: It coordinates with international organizations and
            other government departments. It provides economical and statistical data, and operational
            research support to the organization. It also deals with training and developmental issues.


      C. Australia


      Food standards in Australia and New Zealand are set and governed by an independent statutory
      authority, Food Standards - Australia New Zealand (FSANZ).             FSANZ is accountable to the
      Australian and New Zealand Food Regulation Ministerial Council, composed of National and State
      Ministers for Health from Australia and New Zealand. The Australian Government and the wider
      community regard matters of food safety and security of the highest priority, and a clear role
      exists for Government, in collaboration with the food industry and community, to regulate and
      enforce high standards of food safety.


      Food standards in Australia cover all components of the food supply chain. This includes the
      development of standards for primary production (particularly use of chemicals), processing,
      manufacture and labeling. As well as covering the domestic food industry, FSANZ also provides
      risk assessment advice on imported food, and is regarded as an important source of information
      and research for the community on food and dietary issues. Generally, Food Standards are set
      using the best available scientific information, with opportunity provided to the public and food
      industry sectors to provide inputs and submissions on various food industry standards. In the
      absence of hard scientific data, a precautionary approach is adopted towards food standards.


      Australian Food Standards cover a wide range of issues, including labeling and information
      requirements, food additives, contaminants and residues, microbiological and processing
      requirements, food product standards across all major food groups, special purpose foods, and
      primary production standards.



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      The governance and implementation of Australia's Food Standards is the responsibility of the
      various state and territory governments, primarily through State Departments of Health.


      D. Malaysia


      The Standards and Industrial Research Institute of Malaysia (SIRIM) lays down standards for
      various food products. It also provides an opportunity for food manufacturers to subject their
      products voluntarily to testing. If products satisfy the standards, they may use the SIRIM mark as
      an indicator of quality on their products.


      At the state level, plans for sampling and inspection programmes are drawn up for the whole
      state. District level personnel are responsible for the enforcement of food hygiene and safety.
      Monitoring of foods for export is done for the purpose of issuing health certificates for export
      items like frozen prawns, edible oils, fish and fish products. Imported foods are sampled on a
      random basis.


      Food quality control laboratories were established in conformity with the Food Act. These
      laboratories provide analytical support for food sampling activities and certification of food
      products for export. A Laboratory Procedural Manual for Food Quality Control provides the
      microbiological and chemical methods which are considered acceptable.



      6.5 Strategy and Action Plan

      The strategy and action plan includes the following:
           A. Development of integrated food law
           B.      Harmonization with Codex standards
           C. Strengthening institutional set-up for setting standards
           D. Strengthening the infrastructure and coordination among food testing laboratories
           E.      Training of food inspectors and street vendors


      The integrated food law should ensure safe and wholesome food to the consumers. It should be
      able to create an enabling environment for value addition to primary agricultural produce, to
      foster innovation and creativity, and rapid development of food processing industries in an
      integrated manner, ensuring a high degree of objectivity and transparency. It should also specify
      quality norms for meeting globally recognised standards. This law should be able to cover all
      articles of food or drink for human consumption kept for sale.




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      6.5.1 Harmonisation with Codex standards

      Codex Alimentarius (“Codex”) develops food safety standards that serve as a reference for
      international food trade. Since the conclusion of the Uruguay Round in 1994, Codex’s global role
      has been strengthened. The World Trade Organisation Agreement on Sanitary and Phytosanitary
      Measures (SPS Agreement) considers that WTO members applying Codex standards should meet
      their obligations under this Agreement and commit to "playing a full part within limits of their
      resources" in Codex. The WTO encourages members to use international “standards, guidelines,
      and recommendations where they exist.” Members have flexibility to deviate from international
      standards for a justified legitimate scientific reason.          Decisions taken under the WTO dispute
      settlement action will be based on whether a science-based risk assessment can justify a
      restrictive national standard that may be challenged.



      The objectives of Indian food standards under PFA (Prevention of Food Adulteration Act) and those
      of food standards laid down by Codex Alimentarius are different. The emphasis under the PFA Act
      is on prevention of food adulteration. Standards laid down under PFA Rules are deemed to be
      minimum standards of quality whereas the aim of Codex Alimentarius is to develop standards
      with the object of promoting fair trade practices in International trade and protect the health of
      consumers.


      The presentation of Food Standards under Codex and PFA are different. The format of Codex
      Standards includes:
           Ø       Name of commodity
           Ø       Scope
           Ø       Description/Definition
           Ø       Essential Composition
           Ø       Quality criteria
           Ø       Hygiene Food Additives
           Ø       Contaminants
           Ø       Labeling and
           Ø       Methods of sampling and analysis.


      The PFA Standards include:
           Ø       Name of commodity
           Ø       Description/Definition and Essential quality criteria
           Ø       List of restricted and permissible additives




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      The addition of colouring to any food, except as specifically permitted in the PFA, is prohibited.
      The PFA lists permissible coloring additives (both natural and synthetic) and the products where
      they can be added. Similarly, PFA restricts preservatives and flavoring agents in food preparations.
      Also, under the PFA, no guidelines have been laid down on hygiene relating to handling and
      processing of food, and methods of sampling and analysis.


      The differences between Codex and PFA in terms of commodities, labeling, additives, practices
      and guidelines are as follows:
      Exhibit 6.5.1A: Differences between PFA and Codex
                                                               PFA                        Codex
          Commodity Standards                                  228                          234
          Food Additives                                          34                32 functional groups
                                                      (including additives
                                                 compulsory BIS certification)
          Flavouring agents                                       -                 36 structural groups
          Labeling Standards and General                          -                          6
          Standards
          Codes of practice                                       -                         49
          Guide lines                                             -                         41
               Source: Codex and Consumer Voice, India’s leading consumer organization


      In addition to standards; Codex lays down the requirements of hygiene, methods of sampling and
      analysis and various provisions of labeling etc., which are not covered under PFA.


      A significant change in international trade has taken place after the establishment of WTO.
      Member countries are compulsorily required to prove equivalence of their standards with Codex
      Standards to prevent any non-tariff trade dispute. It is important that Indian companies exporting
      food & beverage products meet the requisite standards. Therefore, PFA Standards need to be
      examined with reference to Codex Standards to determine areas of agreement and disagreement
      and be aligned/harmonized to the extent possible.


      Codex Standards have now become the international point of reference under WTO. Although,
      complete alignment of PFA with Codex is not possible due to differences in dietary habits, there
      are areas where harmonization of PFA standards with Codex Standards would help in raising the
      quality standards, encourage product innovation and increase acceptance of Indian products in
      the world market. Lack of alignment of food standards has already started hurting Indian exports.
      There have been cases of rejection of Indian consignments of marine products, fruit pulp and fruit
      concentrates for not meeting standards of importing countries.




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      It is suggested that a phase-wise approach for the harmonization of Indian food standards with
      Codex. For this purpose, food standards can be segregated into three classes:


      Phase 1: Focus on foods which have an export potential or which may be imported to meet
      shortages/demand
      Phase 2: Focus on foods which are meant entirely for domestic consumption


      Phase 1 should cover priority items for compliance with Codex standards failing which India would
      lose out on exports and could become a dumping ground for sub-standard foods. The specific
      food products with high export and import potential such as marine products, rice, cashew nuts,
      buffalo meat, tea, spices and oleoresins, processed fruits and vegetables etc. need to be
      addressed on a priority basis. The standards available for each item under PFA, BIS, Agmark, and
      Export Inspection Agency would require recasting to comply with relevant Codex Standards,
      particularly in respect of SPS and TBT requirements.


      Phase products meant for domestic consumption need to be harmonised with Codex which would
      need upgradation of infrastructure and adoption of techniques relating to risk assessment and
      risk management including use of HACCP principles to control of risk from the stage of
      production to processing and packaging.



      6.5.2 Strengthening the institutional infrastructure for setting standards

      There is need for an institutional set-up which can provide scientific advice on all matters with a
      direct or indirect impact on food safety. The institute(s) can play an important role in the following
      areas:
      Ø    scientific evaluation of risks
      Ø    collection and analysis of scientific data
      Ø    safety evaluations of dossiers put forward by industry
      Ø    identification of emerging risks; and
      Ø    scientific support to the government particularly in the case of a food safety crisis

      In order to achieve the above, it is suggested that the Government appoint an institute to take up
      the following roles:

      Ø    Identify health determinants (i.e.         factors such as average daily intake, lifestyle, social
           conditions, environment and working conditions that influence peoples' health).
      Ø    Lay down the general principles and requirements of food law, and procedures in matters of
           food safety




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      Ø    Assist in formulating food safety legislation for products which are hitherto not covered such
           as animal nutrition, GMOs, food and feed labeling, frozen food temperatures, pesticide
           residues etc.
      Ø    Provide accurate and up-to-date information on modifications in food standards in India and
           internationally as well as on sanitary or phytosanitary regulations (adopted or proposed) and
           develop a repository of the same
      Ø    Formulate codes for good practices to guide food business operators at all levels of the food
           chain and conduct training on HACCP and hygiene rules, in line with the internationally
           accepted approach advocated by the Codex Alimentarius
      Ø    Actively participate in communicating with consumers and industry about issues on safety,
           nutrition and GMPs. Analytical and sensory test reports on various food products need to be
           published on a regular basis to create awareness and demand for quality food items.




      6.5.3 Strengthening the infrastructure and coordination among food
                   testing laboratories

      The concentration of labs and the need estimation for expansion and upgradation also needs to
      take into account the concentration of industry in the respective regions.       According to the
      database of Indian Food Processing Companies (of about 5500 companies) compiled by CIFTI,
      almost 75% are in Delhi NCR Eastern Punjab, Mumbai, southern Maharashtra, Bangalore, Mysore,
      and in and around Chennai. There is also sector-specific concentration such as Rajasthan and
      Kerala (spices); Delhi, Punjab, Gujarat and Maharashtra (dairy). The industry concentration should
      be taken into account for setting up new laboratories and upgrading existing laboratories.


      In addition, all major seaports such as Mumbai, Chennai, Various ports of Gujarat, Goa, Calcutta,
      Cochin. should have sophisticated laboratories. Currently, most labs at sea ports are not fully
      equipped to handle testing of imported products, organic foods, residual radioactive matter, new
      toxins and allergens, textural analysis, residues of veterinary drugs, enzymes and hormones and
      also GM content.


      It is recommended to develop a three-tier food testing infrastructure – National, Regional, State /
      Local. The objective is to enhance the reach and usage of the food testing labs as well as to
      optimize resources available. The state / local laboratories will be involved for routine testing.
      Regional labs will undertake testing requiring more sophisticated and skilled testing procedure /
      techniques / equipments / manpower. The national level laboratory will undertake only those
      tests which state and regional laboratories can not undertake or where there is a dispute in the
      results of the tests undertaken by regional / state labs.


      The role, space, infrastructure, equipments, manpower, location etc. will vary as per the type of
      laboratory. The suggested roles by type of laboratory are as below:



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                                                                                        National   Regional   State /
                                                                                                              Local
      Act as the referral laboratory in any matter of controversy on                      ü
      food standards and food testing procedure,
      identify various level of testing requirements (in terms of                         ü
      accuracy, sophistication etc.) from the industry and allocate
      laboratories with matching infrastructure accordingly
      development          of     sophisticated        analytical     methods     and
      equipments            for     detection     of     food       adulterants   and
      contaminants


      interaction with the CODEX Alimentarius Commission and on                           ü
      safety evaluation of food additives,              monitoring & surveillance
      of contaminants and preparation of inputs to the shadow
      committees of the National CODEX committee


      assist in obtaining NABL and international accreditation for                        ü
      Indian laboratories


      Analysis of appeal for food samples received from various legal                                ü
      authorities and development of research reports

      Analysis of imported food articles received from customs /                                     ü
      port authorities and provide opinions and advice
      conducting proficiency tests under the National Accreditation                                  ü
      Programme,
      audit        the   existing    facilities   periodically         and   suggest
      mechanisms to raise their quality control and analytical
      standards


      generation         and analysis of data for fixation or revision of                                        ü
      standards for various food items


      conducting training programmes for laboratories in the                                                     ü
      government and private sector on methods of food testing




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    6.5.4          Training of food inspectors


    Training of food inspectors on GMP,GHP & HACCP should be made mandatory . In addition, food
    inspectors need to be informed of the latest developments in food standards, new products, and
    laboratory network.


    Food inspectors should be mandated to provide feedback to CCFA regarding issues with compliance
    / implementation of standards.


    Training of unorganised sector players
    It is essential to design special training programmes for players in the unorganised sector such as
    small dairy vendors etc to upgrade their products and processes to comply with the stipulated
    quality/hygiene standards.




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Volume1 Ch6 Upfoodin

  • 1. Volume I: Vision, Strategy and Action plan for Food Processing Industries Chapter 6 Food Safety and Hygiene 6.1. Background Food safety is a growing concern across the world. There is increasing need to provide greater assurance about the safety and quality of food to consumers. The increase in world food trade, India’s potential to garner a higher share in world food trade and the advent of the Sanitary and Phytosanitary (SPS) Agreement under the World Trade Organization (WTO) have lead to increasing recognition and adoption of food safety measures. The capacity of India to penetrate world markets depends on its ability to meet increasingly stringent food safety standards imposed in developed countries. Food standards are expected to acquire greater importance given increasing concerns on food safety on the back of breakout of diseases such as BSE, Avian Influenza etc on the one hand, and growing consumer demand for products which are healthy on the other. Compliance with international food standards is a prerequisite to gain a higher share of world trade. At the same time there is growing consciousness among Indian consumers given recent controversies on quality standards of many food products. 6.2. Existing laws governing food safety The Indian food regulations comprise various food laws that have been enacted at different points of time and are under the ambit of various ministries. As many as eight ministries deal with food laws resulting in many standard making bodies such as BIS under the BIS Act, CCFS under the PFA Act, Food Processing Ministry under the FPO, Agriculture Ministry under AGMARK. Very often these organisations work independently of each other and there is no coordination between them. This in turn, has led to loose administration and enforcement of various laws with the result that the consumer and the processor/exporter are adversely affected. Several Ministries have legislative responsibility for the safety of food products for domestic consumption and exports. Each Ministry has prescribed its set of Rules under relevant Acts and Orders, often creating a confusing and sometimes contradictory environment for the industry. Certification of food on a voluntary basis is provided under AGMARK and BIS. These can be used on labels for foods and food ingredients. Processed foods must carry the FPO details on the food package for commercial sale. The Weights and Measures Rules specify packing sizes that can be Rabo India 95
  • 2. Volume I: Vision, Strategy and Action plan for Food Processing Industries used for several commonly recognized products. This provision is designed to provide a recognisable visual identity to consumers. Labels have to carry manufacturing identity and “Best Before” advisories. A brief description of key laws is as follows: Exhibit 6.2.1A.: Laws and Ministries regulating Food Standards Ministry of Ministry of Ministry of Ministry of Ministry of Ministry of Food and Food Agriculture Health and Commerce Consumer Civil Supplies Processing Family Affairs Welfare Prevention of Consumer Food protection Adulteration Act against food 1954 (PFA) adulteration Essential Vegetable oils, Fruit Product Meat Food Commodities De-oiled meal Order, 1955 Products Order, Act, 1955 (ECA) and edible (FPO) 1973 flour control (MFPO) order, 1967 (VPO) Milk and Milk Products Order, 1992 (MMPO) Agricultural Agmark Produce standards for (Grading and raw and semi- Marketing) Act processed 1937 products Bureau of Indian Standards for Standards, 1986 both raw and processed products. Standards and Packed food Weights Measure stuff-must Act, 1976 adhere to quality declaration Export (Quality Pre- Control and shipment Inspection) Act, inspection 1963 Mandatory Rabo India 96
  • 3. Volume I: Vision, Strategy and Action plan for Food Processing Industries The focus areas of various laws can be summarized as follows: Figure 6.2.1.B : Table : Focus areas of various food laws in India Prevent Regulation Information to the Provide Specifications adulteration of hygienic consumer about the specifications for exports conditions products, about the manufacturers etc commodities PFA ü VPO ü FPO ü MFPO ü MMPO ü Agmark ü BIS ü Weight / ü Measures Act EIC ü As tabulated above, the focus area of various laws are distinct. However there are many conflicting issues with food laws, standards, processes for setting and testing standards which are discussed in the next section. 6.3 Key issues with food laws, standards and testing infrastructure The development of standards and specifications for agricultural produce and food products is complex as it deals with a vast geographic spread of diversity in every sphere from farm to consumers. Various issues related to food laws, standards, testing and their implementation are discussed below: 6.3.1 Issues with food laws and standards Ø There are relatively few standards developed for raw agricultural produce. The existing standards for such products primarily stipulate physical parameters of size, colour and farm Rabo India 97
  • 4. Volume I: Vision, Strategy and Action plan for Food Processing Industries impurities. Few standards address issues related to microbiological and toxicological characteristics. Ø The laws are not responsive towards evolving new food products and emerging concerns for food safety and ecology. A large number of food products such as pickles are not covered by the above standards. In many cases, the standards are not backed by scientific validation. Ø Food laws are often inconsistent and overlapping. For e.g., there is ambiguity and overlap between the standards laid down in PFA and FPO. In many cases, where one standard is more stringent than the other, the industry often prefers to adopt the more stringent standard in order to prevent potential penalisation. For example, - FPO allows use of artificial sweeteners in certain fruit products where as PFA does not. Hence, the industry avoids using artificial sweeteners in their products. - Emulsifiers and Stabilisers are permitted for use in Jams, Marmalade & Fruit Chutney under PFA but not under FPO. Hence certain players choose not to use them. - Artificial sweeteners are allowed in Carbonated Drinks and Pan Masala but not for Ice cream, Jam or Tea / Coffee Premixes Internationally, most countries are adopting a one food law – one regulator model like the USA, the UK and Malaysia. Further, supra-national authorities for regulating food standards as is the case for EU, Australia-New Zealand are emerging. Ø The PFA lays emphasis on the prevention of adulteration of foods, but does not address issues related to contamination in the food chain. Ø The emphasis of PFA on end product / recipe discourages product innovation. PFA is prescriptive & recipe-based (PFA lays down over 300 recipes), which restricts product innovation and choice to the consumers. For e.g., ice creams must have 10 % milk fat incorporated- which restricts companies from marketing low-fat ice creams. Similarly, jams must have minimum soluble solids and an ‘all fruit no sugar jam’ cannot be marketed. Proprietary recipes are not allowed for conventional products. Although companies can request for case-specific approvals for their products, this is a cumbersome and time- consuming process. Ø PFA specifies the list of additives that can be used in food products. Use of any other additive can potentially render this as ‘adulteration’ even if the additive is safe. Thus, the use of additives in various food preparations has become restrictive. The health ministry is considering various proposals made by industry regarding the use of additives. Ø There is lack of transparency & participation in setting food standards. Central Committee for Food Standards (CCFS) is the expert body that recommends mandatory national food Rabo India 98
  • 5. Volume I: Vision, Strategy and Action plan for Food Processing Industries standards under the PFA Act. It has representation from the central government, state governments, research institutions, laboratories, consumer organisations and industry. There are various sub-committees under CCFS, which make recommendations on food standards in the respective sector. The composition of the CCFS is heavily skewed in favour of government organizations and there is no meaningful participation by Industry or other stakeholders. There is only one representative from the industry who is allowed to participate in the meeting. The frequency of CCFS meetings is very low (usually once in a year) and deliberations of CCFS are not time- bound. This leads to delays in decision making. According to a leading industry body, the average time taken to introduce any modifications has exceeded two years. Ø The multitude of laws and controls has led to a system which is over-regulated and under administered. It neither assures safety nor quality. Moreover, the documentation part is neglected. Ø The Food Inspectors (approximately 6000 in number) very often have no scientific background, but orientation is towards legal technicalities. They also lack training in GMP,GHP & HACCP, which makes the administration of various laws and hygiene practices difficult to administer. 6.3.2. Issues with food testing facilities in India The infrastructure available for food testing include Government and Private Laboratories. There are about 140 food laboratories under Government control and about 50 in private sector. Exhibit 6.3.2A Food Laboratories in India Laboratory Classification Number of Laboratories Government (Ministry / Department) Ministry of Health and family Welfare (PFA) 84 - Central Govt, State Govt and Local bodies Agriculture Marketing Advisor, New Delhi 23 (Agmark Laboratories) Council of Scientific and Industrial Research, New 12 Delhi Indian Institute of Packaging 4 Ministry of Food Processing Industries (FRAC, 1 financially assisted) Export Inspection Council 4 Beaurau of Indian Standards 4 Rabo India 99
  • 6. Volume I: Vision, Strategy and Action plan for Food Processing Industries Indian Council of Agricultural Research 4 Private Laboratories under Private Industries 24 (owned by companies) Private Testing Laboratories 22 Others Consumer Association Laboratories 5 Source: MFPI, National Institute of Nutrition The key issues related to food testing facilities in India are: Ø There is no national apex laboratory that offers the entire range of testing services and is accepted domestically as well as internationally Ø The industry is of the view that the current level of infrastructure for testing, referral services, development of standards and equipments is highly inadequate. The number of laboratories in the country is insufficient. Most of these laboratories lack world-class infrastructure and analytical methods. Many laboratories do not have the facilities to test antibiotic residues, heavy metal contamination and other toxic contaminants in the food items. Further, testing manuals do not describe parameters and procedures adequately. Ø There are few laboratories which have NABL accreditation6 such as Central Food Technological Research Institute (CFTRI), Mysore; Food Research & Analysis Centre (FRAC), New Delhi, Vimta Labs Ltd., Hyderabad and Geo-Chem Laboratories (P) Ltd, Mumbai. In addition to the above, accreditation is inadequate in many cases. For e.g. CFTRI’s laboratory has obtained accreditation for about 200 measurements. However, pesticide residue in drinking water is not included in this list. Ø The response time of several Govt. controlled food laboratories is long, extending to upto 5 years which poses an operational hurdle for industry players. Ø There are few laboratories / institutes which have infrastructure and manpower to educate and train the industry on food testing. There is need for conducting training programmes for the industry on Codex, HACCP, GMP, GHP and appropriate testing methods. 6 NABL (National Accreditation Board for Testing and Calibration Laboratories) is an autonomous body under the aegis of Dept. of Science and Technology, Government of India, and is registered under the Societies Act. NABL has been established with the objective to provide Government, Industry Associations and Industry in general with a scheme for third-party assessment of the quality and technical competence of testing and calibration laboratories. Rabo India 100
  • 7. Volume I: Vision, Strategy and Action plan for Food Processing Industries Ø The repository of international food standards (country x product level) and the testing procedures with the laboratories are limited. There is lack of information on methods of sampling, inspection, and testing of various trading partners. This lack of clarity on specific requirements can often lead to rejection at the point of import. 6.4 International case studies This section analyses the international practices with respect to setting and regulating food standards USA UK Australia Malaysia Single enforcement agency ü ü Supply chain focus ü ü ü Mechanism for interface with international agencies, ü ü ü ü Government departments, industry and consumers Continuous research ü ü ü ü A. United States of America (USA) Food standards are established under the Food, Drug and Cosmetics acts enforced by FDA (Food and Drug Administration). The FDA is responsible for ensuring the standards of identity, quality and containers for all products except for meat, poultry and egg products. FDA develops standards for composition, quality, safety, colour additives, nutritional value and labeling of foods. The standard of quality set by this Act is a minimum standard. FDA is also responsible for conducting research on contamination prevention measures, collection and interpretation of data on nutrition, food additives and pesticide residues. The FDA inspects food processing plants and imported food products to ensure appropriate safety measures and compliance with standards. The regulatory system of ensuring food safety and quality in USA primarily comprises of the Department of Health and Human Services and the Department of Agriculture. The federal system has around 35 laws and involves 12 agencies. However, the responsibilities of these agencies are addressed by interagency agreements avoiding duplication of efforts, conflicting actions and gaps in coverage. B. United Kingdom (UK) The UK has appointed the Food Standards Agency (FSA) with effect from 1st April, 2000 as the food quality and regulatory agency. FSA is the single authority responsible for all food laws and regulations. FSA is responsible for formulating policy and advising Government on the need for legislation on all aspects of food safety and standards. Rabo India 101
  • 8. Volume I: Vision, Strategy and Action plan for Food Processing Industries The agency obtains advice from independent scientific advisory committees and also commissions research and surveillance. It works closely with the food industry to track technological developments so as to develop high standards of food safety. FSA monitors the entire food chain, from the farm to retail / food service outlets. It comprises of three groups: a) Food safety policy group: It deals with all aspects of food safety and nutrition across the food chain. It includes various divisions for setting standards for additives, novel foods, animal fee composition, contamination and nutrition b) Enforcement of food standards and consumer protection group: This group is responsible for enforcement of food labeling, standards and consumer protection, hygiene requirements etc. c) Corporate resources and strategy group: It coordinates with international organizations and other government departments. It provides economical and statistical data, and operational research support to the organization. It also deals with training and developmental issues. C. Australia Food standards in Australia and New Zealand are set and governed by an independent statutory authority, Food Standards - Australia New Zealand (FSANZ). FSANZ is accountable to the Australian and New Zealand Food Regulation Ministerial Council, composed of National and State Ministers for Health from Australia and New Zealand. The Australian Government and the wider community regard matters of food safety and security of the highest priority, and a clear role exists for Government, in collaboration with the food industry and community, to regulate and enforce high standards of food safety. Food standards in Australia cover all components of the food supply chain. This includes the development of standards for primary production (particularly use of chemicals), processing, manufacture and labeling. As well as covering the domestic food industry, FSANZ also provides risk assessment advice on imported food, and is regarded as an important source of information and research for the community on food and dietary issues. Generally, Food Standards are set using the best available scientific information, with opportunity provided to the public and food industry sectors to provide inputs and submissions on various food industry standards. In the absence of hard scientific data, a precautionary approach is adopted towards food standards. Australian Food Standards cover a wide range of issues, including labeling and information requirements, food additives, contaminants and residues, microbiological and processing requirements, food product standards across all major food groups, special purpose foods, and primary production standards. Rabo India 102
  • 9. Volume I: Vision, Strategy and Action plan for Food Processing Industries The governance and implementation of Australia's Food Standards is the responsibility of the various state and territory governments, primarily through State Departments of Health. D. Malaysia The Standards and Industrial Research Institute of Malaysia (SIRIM) lays down standards for various food products. It also provides an opportunity for food manufacturers to subject their products voluntarily to testing. If products satisfy the standards, they may use the SIRIM mark as an indicator of quality on their products. At the state level, plans for sampling and inspection programmes are drawn up for the whole state. District level personnel are responsible for the enforcement of food hygiene and safety. Monitoring of foods for export is done for the purpose of issuing health certificates for export items like frozen prawns, edible oils, fish and fish products. Imported foods are sampled on a random basis. Food quality control laboratories were established in conformity with the Food Act. These laboratories provide analytical support for food sampling activities and certification of food products for export. A Laboratory Procedural Manual for Food Quality Control provides the microbiological and chemical methods which are considered acceptable. 6.5 Strategy and Action Plan The strategy and action plan includes the following: A. Development of integrated food law B. Harmonization with Codex standards C. Strengthening institutional set-up for setting standards D. Strengthening the infrastructure and coordination among food testing laboratories E. Training of food inspectors and street vendors The integrated food law should ensure safe and wholesome food to the consumers. It should be able to create an enabling environment for value addition to primary agricultural produce, to foster innovation and creativity, and rapid development of food processing industries in an integrated manner, ensuring a high degree of objectivity and transparency. It should also specify quality norms for meeting globally recognised standards. This law should be able to cover all articles of food or drink for human consumption kept for sale. Rabo India 103
  • 10. Volume I: Vision, Strategy and Action plan for Food Processing Industries 6.5.1 Harmonisation with Codex standards Codex Alimentarius (“Codex”) develops food safety standards that serve as a reference for international food trade. Since the conclusion of the Uruguay Round in 1994, Codex’s global role has been strengthened. The World Trade Organisation Agreement on Sanitary and Phytosanitary Measures (SPS Agreement) considers that WTO members applying Codex standards should meet their obligations under this Agreement and commit to "playing a full part within limits of their resources" in Codex. The WTO encourages members to use international “standards, guidelines, and recommendations where they exist.” Members have flexibility to deviate from international standards for a justified legitimate scientific reason. Decisions taken under the WTO dispute settlement action will be based on whether a science-based risk assessment can justify a restrictive national standard that may be challenged. The objectives of Indian food standards under PFA (Prevention of Food Adulteration Act) and those of food standards laid down by Codex Alimentarius are different. The emphasis under the PFA Act is on prevention of food adulteration. Standards laid down under PFA Rules are deemed to be minimum standards of quality whereas the aim of Codex Alimentarius is to develop standards with the object of promoting fair trade practices in International trade and protect the health of consumers. The presentation of Food Standards under Codex and PFA are different. The format of Codex Standards includes: Ø Name of commodity Ø Scope Ø Description/Definition Ø Essential Composition Ø Quality criteria Ø Hygiene Food Additives Ø Contaminants Ø Labeling and Ø Methods of sampling and analysis. The PFA Standards include: Ø Name of commodity Ø Description/Definition and Essential quality criteria Ø List of restricted and permissible additives Rabo India 104
  • 11. Volume I: Vision, Strategy and Action plan for Food Processing Industries The addition of colouring to any food, except as specifically permitted in the PFA, is prohibited. The PFA lists permissible coloring additives (both natural and synthetic) and the products where they can be added. Similarly, PFA restricts preservatives and flavoring agents in food preparations. Also, under the PFA, no guidelines have been laid down on hygiene relating to handling and processing of food, and methods of sampling and analysis. The differences between Codex and PFA in terms of commodities, labeling, additives, practices and guidelines are as follows: Exhibit 6.5.1A: Differences between PFA and Codex PFA Codex Commodity Standards 228 234 Food Additives 34 32 functional groups (including additives compulsory BIS certification) Flavouring agents - 36 structural groups Labeling Standards and General - 6 Standards Codes of practice - 49 Guide lines - 41 Source: Codex and Consumer Voice, India’s leading consumer organization In addition to standards; Codex lays down the requirements of hygiene, methods of sampling and analysis and various provisions of labeling etc., which are not covered under PFA. A significant change in international trade has taken place after the establishment of WTO. Member countries are compulsorily required to prove equivalence of their standards with Codex Standards to prevent any non-tariff trade dispute. It is important that Indian companies exporting food & beverage products meet the requisite standards. Therefore, PFA Standards need to be examined with reference to Codex Standards to determine areas of agreement and disagreement and be aligned/harmonized to the extent possible. Codex Standards have now become the international point of reference under WTO. Although, complete alignment of PFA with Codex is not possible due to differences in dietary habits, there are areas where harmonization of PFA standards with Codex Standards would help in raising the quality standards, encourage product innovation and increase acceptance of Indian products in the world market. Lack of alignment of food standards has already started hurting Indian exports. There have been cases of rejection of Indian consignments of marine products, fruit pulp and fruit concentrates for not meeting standards of importing countries. Rabo India 105
  • 12. Volume I: Vision, Strategy and Action plan for Food Processing Industries It is suggested that a phase-wise approach for the harmonization of Indian food standards with Codex. For this purpose, food standards can be segregated into three classes: Phase 1: Focus on foods which have an export potential or which may be imported to meet shortages/demand Phase 2: Focus on foods which are meant entirely for domestic consumption Phase 1 should cover priority items for compliance with Codex standards failing which India would lose out on exports and could become a dumping ground for sub-standard foods. The specific food products with high export and import potential such as marine products, rice, cashew nuts, buffalo meat, tea, spices and oleoresins, processed fruits and vegetables etc. need to be addressed on a priority basis. The standards available for each item under PFA, BIS, Agmark, and Export Inspection Agency would require recasting to comply with relevant Codex Standards, particularly in respect of SPS and TBT requirements. Phase products meant for domestic consumption need to be harmonised with Codex which would need upgradation of infrastructure and adoption of techniques relating to risk assessment and risk management including use of HACCP principles to control of risk from the stage of production to processing and packaging. 6.5.2 Strengthening the institutional infrastructure for setting standards There is need for an institutional set-up which can provide scientific advice on all matters with a direct or indirect impact on food safety. The institute(s) can play an important role in the following areas: Ø scientific evaluation of risks Ø collection and analysis of scientific data Ø safety evaluations of dossiers put forward by industry Ø identification of emerging risks; and Ø scientific support to the government particularly in the case of a food safety crisis In order to achieve the above, it is suggested that the Government appoint an institute to take up the following roles: Ø Identify health determinants (i.e. factors such as average daily intake, lifestyle, social conditions, environment and working conditions that influence peoples' health). Ø Lay down the general principles and requirements of food law, and procedures in matters of food safety Rabo India 106
  • 13. Volume I: Vision, Strategy and Action plan for Food Processing Industries Ø Assist in formulating food safety legislation for products which are hitherto not covered such as animal nutrition, GMOs, food and feed labeling, frozen food temperatures, pesticide residues etc. Ø Provide accurate and up-to-date information on modifications in food standards in India and internationally as well as on sanitary or phytosanitary regulations (adopted or proposed) and develop a repository of the same Ø Formulate codes for good practices to guide food business operators at all levels of the food chain and conduct training on HACCP and hygiene rules, in line with the internationally accepted approach advocated by the Codex Alimentarius Ø Actively participate in communicating with consumers and industry about issues on safety, nutrition and GMPs. Analytical and sensory test reports on various food products need to be published on a regular basis to create awareness and demand for quality food items. 6.5.3 Strengthening the infrastructure and coordination among food testing laboratories The concentration of labs and the need estimation for expansion and upgradation also needs to take into account the concentration of industry in the respective regions. According to the database of Indian Food Processing Companies (of about 5500 companies) compiled by CIFTI, almost 75% are in Delhi NCR Eastern Punjab, Mumbai, southern Maharashtra, Bangalore, Mysore, and in and around Chennai. There is also sector-specific concentration such as Rajasthan and Kerala (spices); Delhi, Punjab, Gujarat and Maharashtra (dairy). The industry concentration should be taken into account for setting up new laboratories and upgrading existing laboratories. In addition, all major seaports such as Mumbai, Chennai, Various ports of Gujarat, Goa, Calcutta, Cochin. should have sophisticated laboratories. Currently, most labs at sea ports are not fully equipped to handle testing of imported products, organic foods, residual radioactive matter, new toxins and allergens, textural analysis, residues of veterinary drugs, enzymes and hormones and also GM content. It is recommended to develop a three-tier food testing infrastructure – National, Regional, State / Local. The objective is to enhance the reach and usage of the food testing labs as well as to optimize resources available. The state / local laboratories will be involved for routine testing. Regional labs will undertake testing requiring more sophisticated and skilled testing procedure / techniques / equipments / manpower. The national level laboratory will undertake only those tests which state and regional laboratories can not undertake or where there is a dispute in the results of the tests undertaken by regional / state labs. The role, space, infrastructure, equipments, manpower, location etc. will vary as per the type of laboratory. The suggested roles by type of laboratory are as below: Rabo India 107
  • 14. Volume I: Vision, Strategy and Action plan for Food Processing Industries National Regional State / Local Act as the referral laboratory in any matter of controversy on ü food standards and food testing procedure, identify various level of testing requirements (in terms of ü accuracy, sophistication etc.) from the industry and allocate laboratories with matching infrastructure accordingly development of sophisticated analytical methods and equipments for detection of food adulterants and contaminants interaction with the CODEX Alimentarius Commission and on ü safety evaluation of food additives, monitoring & surveillance of contaminants and preparation of inputs to the shadow committees of the National CODEX committee assist in obtaining NABL and international accreditation for ü Indian laboratories Analysis of appeal for food samples received from various legal ü authorities and development of research reports Analysis of imported food articles received from customs / ü port authorities and provide opinions and advice conducting proficiency tests under the National Accreditation ü Programme, audit the existing facilities periodically and suggest mechanisms to raise their quality control and analytical standards generation and analysis of data for fixation or revision of ü standards for various food items conducting training programmes for laboratories in the ü government and private sector on methods of food testing Rabo India 108
  • 15. Volume I: Vision, Strategy and Action plan for Food Processing Industries 6.5.4 Training of food inspectors Training of food inspectors on GMP,GHP & HACCP should be made mandatory . In addition, food inspectors need to be informed of the latest developments in food standards, new products, and laboratory network. Food inspectors should be mandated to provide feedback to CCFA regarding issues with compliance / implementation of standards. Training of unorganised sector players It is essential to design special training programmes for players in the unorganised sector such as small dairy vendors etc to upgrade their products and processes to comply with the stipulated quality/hygiene standards. Rabo India 109