1. Introducing Lync for Mac 2011
Justin Morris
Consultant, Modality Systems
@jm_deluxe
www.justin-morris.net
justin@justin-morris.net

2. Bridging the gap on the Mac
• Yesterday
• Communicator for Mac
• An “OCS 2007 R2” experience built on
Mac Messenger.
• Today
• Lync for Mac 2011, a brand new client.
• A “first class citizen” amongst Lync clients.
• Delivers online meeting experience.

3. A Totally New User Experience
• A true Lync
experience
• Photos
• Escalation
buttons
• Participant
List (Roster)

4. New Features
• Call Forwarding Controls
• Improved incoming call notification
• Deflect to mobile/voicemail

5. Meeting Join Experience
• Online meeting
add-in now
in Outlook
• Create and join Lync
online meetings
on Mac

6. Meeting Experience

7. What’s missing
• No tag for status change alerts
• No feeds, conversation history or voicemail
tabs.
• Photo control is limited
• USB audio device support is still clunky.
• Conversation history is in a standalone store,
not in Outlook.

8. Infrastructure Requirements
• Will connect to:
• Lync Server 2010
• Office 365
• Will not connect to OCS 2007 R2.
• Requires Mac OS X
• Leopard (v10.5.8 or later)
• Snow Leopard (v10.6 or later)
• Lion (v10.7 or later)
• Requires Office for Mac 2011 SP1.

9. Things to be aware of
• Certificate problem on 10.7.2 (iCloud) OSX
Lion update – requires workaround.
• Problems with Cisco AnyConnect VPN client –
still outstanding with Microsoft PSS.
• Problems seen so far signing into Office 365.
http://blogs.technet.com/b/toml/archive/2011/10/11/lync-for-mac-failing-to-sign-in-to-
office-365.aspx
• Doesn’t play nice with bots + extension
windows.

10. Key Takeaways
• Fully test the client to ensure it meets your
Mac users’ requirements.
• Ensure their expectations are reasonable in
comparison to the Windows client.
• If using voice, determine what device users
will use.
iPhone/iPod headset works great (not
“optimised” but better experience than USB
device).

11. Questions?
 I love MS clipart :P