Connect 2016 - IBM Mobile Connect - Real World Usage Scenarios

Make
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2016ConnectThe Premier Social Business and Digital Experience Conference
#ibmconnect
1130 – IBM Mobile Connect
Real World Usage Scenarios
René Winkelmeyer, midpoints GmbH
Sun, 31 Jan 2016

MakeEveryMomentCount
Agenda
•  IBM Mobile Connect at a glance
•  Scenario “Configuration for IBM Traveler (and others)”
•  Security considerations – Certificate based authentication
•  Security considerations – MDM integration

About me
IBM Advanced Business Partner
IBM Design Partner (Notes Domino, Mobile, Verse)
Apple Enterprise Developer and MDM Group Member
Samsung Enterprise Alliance Partner
Worldwide Service Offerings
- Enterprise Mobility
- Mobile Device and Application Management
- IBM Traveler and IBM Mobile Connect implementation +
custom addon products
René Winkelmeyer
Head of Development

About me
Reach out any time
Skype / Twitter / LinkedIn => muenzpraeger
Web
https://blog.winkelmeyer.com
http://www.midpoints.de
Mail
mail@winkelmeyer.com
rene.winkelmeyer@midpoints.deRené Winkelmeyer
Head of Development

What is this session about?
•  Enhancements and new configurations of IBM Mobile connect
to make your live easier.
•  If you look for a starter guide please check out my slides from
Lotusphere 2012 and 2013.

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Moment
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IBM Mobile Connect at a glance
Latest version of this slidedeck is available on
https://slideshare.net/muenzpraeger

IBM Mobile Connect – Specifications
•  Current version:
§  6.1.5.2
•  Server
§  Windows - 2003/2008/2012 Server
§  Linux – Red Hat Enterprise & SuSE Enterprise Server
§  AIX

IBM Mobile Connect – Specifications
•  Mobility (VPN) Clients
§  Microsoft Windows 2000, XP, Vista, 7
§  OS X
§  Linux (Red Hat, SuSE, Novell)
§  Windows Mobile inkl. 6.5, Symbian (ausgewählte Devices), Palm
§  Android
•  Browser
§  IE, Firefox, Safari, Chrome

IBM Mobile Connect – Capabilities
•  VPN gateway
§  Clients are available for Windows, Mac, Linux, Android
•  WiFi gateway
•  Clientless gateway
§  HTTP access, like browsers or mobile apps Focus

Reverse Proxy – why and how?
•  A Reverse Proxy acts as a tier between a requester (i. e.
browser) and a backend system.
•  In contrast to a Forwarding Proxy a Reverse Proxy acts on
behalf of the web server.
•  The Reverse Proxy forwards the incoming request to the
backend system and sends the response back to the user.

Reverse Proxy – why and how?
Backend systemReverse Proxy

What is a Secure Reverse Proxy?
•  Defined endpoint for encrypted communication between
external clients and internal systems.
•  Central authentication and Single-Sign-On for all connected
backend systems.
•  Access authorisation for the connected backend systems.

IBM Mobile Connect as Secure Reverse Proxy
•  Single-Sign-On using username/password or certificates for
IBM backend systems
•  Authentication sources are Domino LDAP or Active Directory
•  Single URL access
•  Automatic IBM Traveler Pool assignment

Infrastructure scenarios
Traveler
Sametime
Connections
HTTPS HTTP(S)
External URL:
https://mobile.midpoints.net /traveler
/chat
/social Backend
systems
Secure Reverse Proxy

Infrastructure scenarios
Domino Mail
Domino Mail
Domino Mail
Traveler 1
Traveler 2
Traveler 3
HTTPS
Notes
HTTP(S)
External URL:
https://mobile.midpoints.net/traveler
IBM DB2 / MS SQL
IBM DB2 / MS SQL
DB2/SQL
Traveler HA
Service Pool
Secure Reverse Proxy 
with Load Balancing
and Failover

Why IBM Mobile Connect – and not others?
•  Native integration for all IBM Collaboration products
•  Up-to-date TLS stack
•  Scaling – one server can handle 10k parallel accesses
•  MDM integration
•  IBM support

Remember Domino and SHA2?

IBM Mobile Connect – Components
•  Connection Manager
§  The IMC Connection Manager is the main component. He
forwards the client requests to the backend systems.
•  Gatekeeper
§  A Java-based administration client for IMC. Can be installed on
the same or another system as the Connection Manager.

IBM Mobile Connect – Components
•  Access Manager
§  Gets installed with the Connection Manager on the server. It is
responsible for pushing the configuration changes (from the
Gatekeeper) to the internal used database. It also updates the
Connection Manager dynamically.

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Scenario
“Configuration for IBM Traveler (and others)”

IBM Traveler and IBM Mobile Connect
•  Mobile mail access is a critical component nowadays in every
environment. So is Traveler.
•  Different environment setups are possible for Traveler
§  Standalone setup
§  High Availability with one or multiple pools

IBM Traveler – Pool definition / challenges
•  A “Traveler pool” is the logical combination of multiple Traveler
servers that share the same backend database.
§  A single pool can serve up to 10k devices.
§  The Traveler servers handle load balancing internally.
•  Different setups are possible, like splitting pools by device type,
user region and more.
§  Without a centralized proxy all will have different entrypoint
URLs.

IBM Traveler – How IBM Mobile Connect helps
•  IMC has four main features that improve the Traveler
experience.
§  Defined proxy rules for Traveler access
§  Session assignment
§  Single URL support
§  Automatic Server/Pool assignment

IMC workflow (simplified)
Authenticated user connects
Check if Pool assignment is active
Validate user LDAP attribute
set not set
assign don‘t assign

Automatic Server/Pool assignment configuration
•  Define within a http-access service which LDAP attribute
should be queried

•  An “Application server pool” is a dedicated resource type

•  A “Pool configuration” contains one or multiple backend host
names.

•  One or multiple strings can be added for the automatic pool
assignment. The value must match the content of the LDAP field.

•  Multiple server pools can be defined.

•  Activate the application server pool usage in the http-access
service

Adding more apps
•  Besides Traveler all ESS backend systems are supported with
specialized URL and content handling
§  i. e. URL rewriting of transmitted content
•  Delivers perfect integration including SSO capabilities
§  IBM Connections
§  IBM Connections Chat
§  IBM Domino

Adding more apps
•  Simplified by application specific identifier.

Summary
•  The built-in capabilities help to deliver a streamlined
administrative experience.
•  Hassle-free connection to IBM ESS backend systems.
§  LTPA1 and LTPA2

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Security considerations –
Certificate based authentication

Certificates? Certificates!
•  A high level of security can be achieved by using certificates for
authentication.
•  Certificates are a common practice for verifying clients and
servers. The latter one is mostly known as “SSL hostname
authentication”.
§  Companies are moving more and more to client certificate based
authentication for different services.
§  Domino companies should be familiar with that… ;-)

Why to setup IBM Mobile Connect for this?
•  Achieve a higher level of security by using certificate based
authentication for your critical data.
§  Different setup scenarios are available.
•  Remove the need of using passwords – make it easier for your
users. But only if you want.

Client presents certificate
2FA
IMC validates public key and validity
LDAP
Subject string check
SSO

Configuring Certificate based authentication
•  The standard authentication process leverages an username/
password combination.

•  Add 2-Factor-Authentication by enforcing additional password
usage.
§  Can be enriched with user id check

•  Trust your certificates and resolve the username based on
certificate criteria.

•  Additional security/alternatives can be added using a custom
string match.

Summary
•  Certificate based authentication enhances your backend
applications security.
•  Different setups allow to leverage it as you need it.
•  Certificate deployment options need to be revisited.
§  Not all IBM ESS apps support certificate based authentication
(yet).

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Security considerations –
MDM integration

What is MDM?
•  Mobile Device Management (MDM) is used to manage devices
and applications in your mobile workforce
§  Lots of companies still don’t use a MDM. And you?
•  Allows remote device configuration, data and device deletion,
app deployment and much more.

Why MDM integration for IBM Mobile Connect?
•  A Reverse Proxy authenticates only the user – not the device.
So no control if “unmanaged” devices can access internal
resources.
§  Jailbroken/rooted devices
§  Data Loss Prevention

IMC / MDM integration infrastructure
Domino Mail
Domino Mail
Domino Mail
IBM Notes Traveler
MDM 

HTTPS
Notes
HTTP(S)
External URL:
https://mobile.midpoints.net/traveler
https://mobile.midpoints.net/connections
Services
IBM Mobile Connect 

IBM Connections

How does the MDM integration work?
•  Depending on the incoming request different values are
evaluated.
§  Traveler identification is determined by the submitted sync device
id in the URL call.
§  IBM ESS apps are sending custom headers with their
authorization requests. Those headers are set via MDM.
•  Custom access definitions, like “allow” or “deny”, are then
applied.

User is authenticated
allowed
Device information is extracted
not allowed
Device is validated via MDM interface
access no access

Configuring MDM integration
•  “MDM Integration” is a separate resource type

•  Validation results (and outcome) are configurable.

•  Enhanced checks are available like compliance re-validation
and user mapping.

•  Custom “tokens” can be used for different setups on the same
vendor.

IBM Mobile Connect configuration
•  Besided tight security you can also go a little bit loose.
§  Great for migration scenarios.

Available MDM integrations

Summary
•  MDM integration enhances the security by adding an additional
layer of security.
•  Different setup scenarios are available to fit your organizations
needs.

57

Make
Every
Moment
Count
#ibmconnect

Acknowledgements and Disclaimers
Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM
operates.
The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational
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Acknowledgements and Disclaimers cont.
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