2. The Environment YOU Beware of the Bullets! Determinism Theory Negative World View Changing Environment Negative Work Environment Past Experiences Other People’s Behavior Ouch!
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4. Bulldozers Snipers Exploders Patronizers Complainers Controllers Backstabbers Walking Wounded Negatives Gossips Brown Nosers Sluffers Whiners Other People’s Behavior
15. How to Change Your Attitude ATTITUDE ATTITUDE Changes happen personally from the INSIDE OUT!
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17. Step #2 Take Control Negative world view YOU FROM THE INSIDE . . . OUT! Ownership Values Mission Discipline ATTITUDE
18. How to Change Your Thinking THINKING THINKING Changes come from observing logically in every situation
19. Manage Your Self - Talk If you think you Can, you can or you think you Can’t…you can’t! Henry Ford THINKING This is going to be a wonderful day! This is going to be a crappy day!
20. How to Change Your Behavior BEHAVIOR BEHAVIOR Changes take true assessment, determination & discipline
21. Choose Your Behavior REACTIVE RESPONSIBLE BEHAVIOR Response My Response My Choice Stimulus Stimulus