Struggling To Define The Ba Role July 2008 V1

Struggling to define Business Analysis & the Changing role of a BA (requirements elicitation, to change manager and trusted advisor) Maria (Murphy) Horrigan Account Director Health & Human Services Regional Lead Business Analysis BA World Symposium July 2008

...previously, on Heroes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],Heroes is a television show produced by NBC. This presentation was for educational purposes only and is NOT in any way, shape, or form affiliated with NBC , Tim Kring , or any other persons or organizations responsible for the production of Heroes, all trademarks and copyright belong to their respective owners . http://heroeswiki.com/Main_Page

“ I can’t stand to fly, I’m not that naive” ,[object Object],[object Object],Five for Fighting – “Superman”

Save the cheerleader, save the world! ,[object Object]

Hiro Nakamura - ,[object Object],[object Object],[object Object],[object Object],http://heroeswiki.com/Main_Page

Micha Sanders ,[object Object],[object Object],[object Object],[object Object],http://heroeswiki.com/Main_Page

Matt Parkman ,[object Object],[object Object],[object Object],[object Object],http://heroeswiki.com/Main_Page

D.L Hawkins ,[object Object],[object Object],[object Object],http://heroeswiki.com/Main_Page

Candice Wilmer ,[object Object],[object Object],[object Object],[object Object],http://heroeswiki.com/Main_Page

Peter Petrelli ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://heroeswiki.com/Main_Page

Clare Bennett ,[object Object],[object Object],[object Object],[object Object],http://heroeswiki.com/Main_Page http://heroeswiki.com/Main_Page

Molly Walker ,[object Object],[object Object],[object Object],http://heroeswiki.com/Main_Page

Sylar (Gabrielle Gray) ,[object Object],[object Object],[object Object],http://heroeswiki.com/Main_Page

Heroes = Business Analyst Manipulate Time & Space Technopath Cellular Regeneration Intuitive Aptitude Chameleon Phasing Clairvoyance Telepath Empath Business Analyst

What is the BA role all about? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Is the BA role debate our kryptonite? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Role vs Discipline – for good or evil? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Chickens and Eggs ,[object Object],[object Object]

Working thru “defining the damn thing” together ,[object Object],[object Object],[object Object],[object Object],[object Object]

It’s about learning and sharing…. “ Andrew Hinton at inkblurt.com” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What is a “Community of Practice”? “ Andrew Hinton at inkblurt.com” “ Practice is a shared history of learning”

There are many Communities of Practice These are emergent, self-organising, social groups for learning, making and improving the domain – the central concern of the practice.

It’s dynamic…. “ Andrew Hinton at inkblurt.com”

It’s a science arising out of many other sciences”…. Analysis Requirements Design User-centred Design & Architecture Business Process Management Project Management UAT Business Analysis Business Systems Analysis Programming and Development Adapted from “Andrew Hinton at inkblurt.com”

Overlap of BA and PM role ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

image: http://www.lakefronthartwell.com/bm~pix/milkshake~s600x600.jpg BA Role PM Role

Not the center of the universe Central Concern Analysis Requirements Design BA Adapted from “Andrew Hinton at inkblurt.com”

These Practices aren’t milkshakes More like a McFlurry

Central Concern will always overlap ,[object Object],[object Object],[object Object],[object Object]

Overlap of practice & identity – so who am I? “ Andrew Hinton at inkblurt.com”

Community of practice – “homes for identities” Each of us tends to identify with a practice “ Andrew Hinton at inkblurt.com” ABAA

Big BA vs Little BA Image: Based on the cover to Batman #9 by Bob Kane.

BA the …….. “ Andrew Hinton at inkblurt.com” Activity: The actual work of analysing the “thing” Thing: The analysis “stuff” itself

Sending up the Bat Signal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Harnessing the Social Computing Revolution for our Practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

http://www.linkedin.com Linked in

Facebook – building online communities www.facebook.com

Case studies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Study 1: BAs in this changing environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

It’s Groundhog Day – the dreaded Business analysis spiral M Hodgson : “Ain’t no backseat driver” Requirements gathering Document divergent solution Analysis New Information Distraction Build

ISO:13407 Human‐centred design processes for interactive systems

Business-centred design M Hodgson : “Ain’t no backseat driver” Understand Business wants & needs Develop and document design solution Analysis New Information Workshop Possibilities Prototype and refine screen concepts Build Validate requirements

Sharing the solution – a new lifecycle!

Lessons learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Study 2: BA powers and abilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

BA role description ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The complex environment – service rebate system

Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Lessons learnt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

We all need heroes….. ,[object Object],[object Object],[object Object],[object Object],http://heroeswiki.com/Main_Page

Questions? Maria (Murphy) Horrigan Account Director Health & Human Services Regional Lead Business Analysis Email: mhorrigan@smsmt.com Blog: www.barocks.com Web: www.smsmt.com

Struggling To Define The Ba Role July 2008 V1

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Struggling To Define The Ba Role July 2008 V1