Mian Mutti Ur Rehman Strategic Outsourcing

Strategic Outsourcing (Managing Costs Through Special Partners) 14 TH Annual GSM>3G Middle East Telco World Summit 7 th December 2009 Mian Mutti Ur Rehman Costing & Regulatory Economist - Mobilink Pakistan [email_address]

Agenda Attaining competitive advantage through special partners Which Telecom functions and services should be outsourced? Spot the risks involved in outsourcing business processes. How to mitigate risks and increase ROI? Introduction and Facts

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[object Object],[object Object],[object Object],[object Object],[object Object],Introduction and Facts * Facts’ Source: Ericsson and Oliver Wayman and Motorola Following are some facts about outsourcing myth.

Introduction and Facts * Facts’ Source: Ericsson and Oliver Wayman and Motorola

Attaining competitive advantage through special partners Following is mechanism how an operator can get competitive advantage. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strategic benefits Business benefits Minimizing Costs

Which Telecom functions and services could be outsourced?

Which Telecom functions and services could be outsourced? There are different types of outsourcing arrangements following are most common forms for Network SLAs. ,[object Object],[object Object],Out-Tasking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Managed Operations Contracted Scope Service Form

Which Telecom functions and services could be outsourced? ,[object Object],[object Object],[object Object],[object Object],Site and Transmission Cost Management ,[object Object],[object Object],[object Object],[object Object],[object Object],Assets Optimization ,[object Object],[object Object],[object Object],Application Management and Hosting Contracted Scope Service Form

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Spot the risks involved in outsourcing business processes.

Spot the risks involved in outsourcing business processes. “ Managed Services is not a ‘hire-and-forget’ option” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Potential Risks Potential Gains

How to Mitigate Risk and increase ROI. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Operators Can reduce risks of outsourcing and return on investment indirectly by following initiatives.

Mian Mutti Ur Rehman Strategic Outsourcing

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