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1
Share & Care
May 2013
hat a perso ’s i d a o ei e & elie e
It a a hie e…
avm@sripadhmam.com
094428 92185
A V Manivannan
Principal Consultant & Trainer
E-magazine from Sri Padhmam Consultancy & Training
2
Share & Care - May 2013
Wheels India (TVS)
Chennai
Communication Skills workshop
Outstanding Performers
Mr. M Gopal
Mr. R ArulKumar
Mr. N Karthikeyan
Mr. V Sathishkumar
2 day Intensive workshop
at Wheels India Limited
Training centre,
Chennai
Facilitated by : Mr. K Saravanan
3
Share & Care - May 2013
Leo Fasteners
Pondicherry
Process FMEA workshop
Outstanding Performers
Mr. N Siva Pragasam
Mr. S Vettrivel
Mr. J Sivakumar
Mr. A Brabhu
2 day Intensive program
at Hotel Anandha Inn,
Pondicherry
Facilitated by : Mr. S Anand Raj
4
Share & Care - May 2013
Wheels India (TVS)
Sri Perumbudur
Team Building workshop
Outstanding Performers
Mr. C Govindarasan
Mr. G Devanesan
Mr. J Thomas Martin
Intensive workshop
at Wheels India Limited
Sri Perumbudur
Facilitated by : Mr. G Anbu Selvan
5
Share & Care - May 2013
Preethi Kitchen Appliances
Chennai
Problem Solving Tools workshop
Outstanding Performers
Mr. D Arulmozhi Varman
Mr. S Thulasi Raman
Workshop
at Preethi Training centre,
Chennai
Facilitated by : Mr. P K Sitaraman
6
Share & Care - May 2013
Wheels India ( TVS )
Sri Perumbudur
6S Management
Outstanding Performers
Mr. R Padmanaban
Mr. N S Umapathy
Facilitated by : Mr. G Anbuselvan
Training program
at Wheels India Limited
Sri Perumbudur
Share & Care - May 2013
77
LEAN AND AGILE SUPPLY
CHAINS
Enhancing Competitiveness in Business
By
R V Ramakrishnan
Management & Training Consultant, Chennai
Mr. R V Ramakrishnan ( RVR ) is known to me
for the past 6 years as a highly resourceful
person in Value Chain Manufacturing function.
He has profound knowledge and a thorough
Implementation exposure too !
A different personality, who is now adding his
Value to our Chain of Patrons through
Share & Care !!
- A V Manivannan
2
Share & Care - May 2013 8
The new millennium faces the following challenges:
• unpredictable changes in a turbulent market
• rate of innovation in technology affecting products and processes
• competition demanding frequent product changes
• declining life time of products and technology
• forecast-based projections of demand is no longer viable
• execution against actual demand
In order to face the above challenges, organizations are initiating corporate-wide Lean
Programmes so as to compete in the 21st Century.
Share & Care - May 2013 9
Lean Wins the Race
Let us look at this story. Laurel and Hardy are ready for a 100-metre race at the
Community Club.
They are eagerly waiting for the gun shot to start the race. The race is on and Laurel
is well ahead of Hardy to reach the win-post and to grab the trophy.
Hardy is left far behind and struggling to run. Obviously, what is the moral of the
story – Lean Wins the Race. This applies to Organizations as well.
Many organizations are struggling since they have been accumulating fat in the form
of wastes. Only such organizations that can shed their wastes can enhance
competitiveness and remain in business.
At this stage, many questions come to our mind. What are the types of wastes, how
do we identify them, what are the tools available, how do we implement and sustain
Lean culture and what are the success stories?
The following chapters explain the concepts of Lean & Agile Supply Chains so as to
Win the Race in this competitive environment.
Laurel &
Hardy !
Share & Care - May 2013 10
Lean Supply Chains
Basically, “Supply Chain Management (SCM) is the network of organizations that
are involved through upstream and downstream linkages, in the different
processes and activities that produce value in the form of products and services
in the hands of the ultimate consumer.”
• The need for innovation, because of competition among companies has compelled
them to seek new ways of business and Supply Chain Management perhaps could be
considered as an effective tool that might be used to gain leverage over competitors.
• The two-fold aim of reducing cost and increasing value for the customer requires a
totally different approach in the way business responds to the demands of the market.
‘ Lean Thinking’ is imperative in today’s market if there is to be an improvement in cycle
times, work-in-process, inventory levels and quality.
• The idea behind ‘Lean Thinking’ is to shorten the time between orders from the
customer to the delivery of the goods by eliminating waste.
Will continue….
Share & Care - May 2013
1111
Terrorism Continues to be a great threat to India.
This is because of …
A. In-effectives Rules present in the Country
B. Go er e ts’ i -efficiency in dealing with Terrorism
C. Too much of Population dilutes the controls
Options
Your views
A : 48 %
C : 16 %
B : 36 %
Share & Care - May 2013
12
UditingA What
Why
How
An Interesting Article
?
?
?
Systems
13
Internal Auditing A V Manivannan 94428 92185 avm@sripadhmam.com
Systems auditing
Resource person
A V Manivannan
Principal Consultant & Trainer
Sri Padhmam Consultancy & Training
I S O 19011 : 2002
14
SYSTEMS AUDIT
Internal Auditing A V Manivannan 94428 92185 avm@sripadhmam.com
Internal External
Between
Divisions / Units
With in
Division / Unit
By the
Customer
By the
Certification
agency
First party
audit
Second party
audit
Third party
audit
15
QMS EMS OHSAS
Internal Auditing A V Manivannan 94428 92185 avm@sripadhmam.com
SYSTEMS AUDIT
OTHERS
In any Combination
Purpose For implementation
purpose
( Requirements )
Reference standard
For terms &
definitions / Guidance
For auditing
Quality
Management
ISO 9001:2008 ISO 9000:2005
ISO 19011:2002
ISO / TS 16949:2009 ISO 9000:2005
Environmental
Management
ISO 14001:2004 ISO 14004: 2004 &
ISO 9000:2005
Health & Safety
Management
OHSAS 18001:2007 OHSAS 18002:2000 &
ISO 9000:2005
16
Internal Auditing A V Manivannan 94428 92185 avm@sripadhmam.com
A systematic and independent (Objective, impartial) examination to determine :
 Whether Systems are adequately defined
 Activities are in line with the Systems
 Effectiveness of implementation,
 Achievement of objectives / results, and
 Opportunities for further improvements.
What is an Audit
 It is meant to collect facts for deciding improvements.
 It is not an exercise to blame anyone.
 No one-upmanship.
17
Internal Auditing A V Manivannan 94428 92185 avm@sripadhmam.com
They indicate :
o Health of the management System
o Extent of compliance
o Commitment to Quality
o Need for Improvements
Why to Audit ?
( Purpose )
As a result all the activities / functions of
an organization become better
Efficiency Effectiveness
18
Share & Care - May 2013
 Teach
 Instruct
Impart
- Noun - Verb - Adjective - Adverb
It means…..
How to apply ?
“ The Engineer has to impart the knowledge
to the Technicians properly “
 Frank
 Open
Candid
- Noun - Verb - Adjective - Adverb
It means….. How to apply ?
“Today we had a Candid discussion in the office
ThepowerofEnglish
By N Nagarajan
19Well Done Wheels India ( TVS ) – Sri Perumbudur Plant !
Dear Mr.AVM,
Thank you very much for your support and guidance through out our EMS design stage, documentation
and implementation part ( ISO 14001:2004 )
Our unique approach in WIL-SPDR was well appreciated by the Beareau Veritas Auditor.
Particularly the Auditor mentioned more about the knowledge level of our Internal Auditors / Core Team Members
and the depth of work in arriving the Aspect Register.
She mentioned some minor observations and No NCRs were raised. We feel very happy at this moment.
Thank you once again for your guidance.
I am confident that our team will surely succeed in the Stage II audit too with the same spirit.
Castrow Franklin P T.
Manager - Manufacturing,
EMS - Co-ordinator
Wheels India Limited, Sriperumbudur.
Voice of the Customer : Wheels India - TVS
20
SPC Quiz
Statistical Process Control : SPC
Share & Care - May 2013
21
1. What is the Purpose of Stability Check ?
2. What is the Target for a Ppk Study ?
3. Will a Stable process Produce non-conformities ?
4. In a Process Control Chart, all points are with in limits. Does it mean
‘No Special cause variations’ present in the process ?
5. What is the minimum size of samples needed to compute Sigma of the process ?
6. Which process will provide us the Control limits, in a practical way ?
7. What is called ‘Rational sub-grouping’ ?
8. Who popularized Statistics in the Engineering Field ?
9. Which are the Constants to be used to compute the Control limit for X-MR chart ?
10.Who offered the basic concepts of Variations ? Free down load the
Right answers
www.sripadhmam.com
22
What are the programs we offer ?
TECHNICAL TOPICS
 Statistical Process Control ( S P C )
 Process Control charts
 Problem solving tools & QC circles
 Measurement Systems Analysis ( M S A – Ed # 4 )
 Process capability analysis
 Six sigma awareness
MANAGEMENT TOPICS
BEHAVIOURAL TOPICS
 Time Management & Goal setting
 Personality development program
 Inter-personal skills & Team building
 Communication skills
 Leadership skills
 Power of positive thinking
 Supervisory development program
 Total Quality Management ( TQM )
 ISO / TS 16949 : 2009
 ISO 9001 : 2008
 ISO 14001 : 2004
 OHSAS 18001 : 2007
 Internal Auditor Training
 Six S ( Five S ) Work place management
 Failure Mode & Effects Analysis ( FMEA Ed # 4 )
 Advanced Product Quality Planning and Control Plan ( A P Q P Ed # : 2 )
 Production Part Approval Process ( P P A P – Ed # : 4 )

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Share & Care May 2013

  • 1. 1 Share & Care May 2013 hat a perso ’s i d a o ei e & elie e It a a hie e… avm@sripadhmam.com 094428 92185 A V Manivannan Principal Consultant & Trainer E-magazine from Sri Padhmam Consultancy & Training
  • 2. 2 Share & Care - May 2013 Wheels India (TVS) Chennai Communication Skills workshop Outstanding Performers Mr. M Gopal Mr. R ArulKumar Mr. N Karthikeyan Mr. V Sathishkumar 2 day Intensive workshop at Wheels India Limited Training centre, Chennai Facilitated by : Mr. K Saravanan
  • 3. 3 Share & Care - May 2013 Leo Fasteners Pondicherry Process FMEA workshop Outstanding Performers Mr. N Siva Pragasam Mr. S Vettrivel Mr. J Sivakumar Mr. A Brabhu 2 day Intensive program at Hotel Anandha Inn, Pondicherry Facilitated by : Mr. S Anand Raj
  • 4. 4 Share & Care - May 2013 Wheels India (TVS) Sri Perumbudur Team Building workshop Outstanding Performers Mr. C Govindarasan Mr. G Devanesan Mr. J Thomas Martin Intensive workshop at Wheels India Limited Sri Perumbudur Facilitated by : Mr. G Anbu Selvan
  • 5. 5 Share & Care - May 2013 Preethi Kitchen Appliances Chennai Problem Solving Tools workshop Outstanding Performers Mr. D Arulmozhi Varman Mr. S Thulasi Raman Workshop at Preethi Training centre, Chennai Facilitated by : Mr. P K Sitaraman
  • 6. 6 Share & Care - May 2013 Wheels India ( TVS ) Sri Perumbudur 6S Management Outstanding Performers Mr. R Padmanaban Mr. N S Umapathy Facilitated by : Mr. G Anbuselvan Training program at Wheels India Limited Sri Perumbudur
  • 7. Share & Care - May 2013 77 LEAN AND AGILE SUPPLY CHAINS Enhancing Competitiveness in Business By R V Ramakrishnan Management & Training Consultant, Chennai Mr. R V Ramakrishnan ( RVR ) is known to me for the past 6 years as a highly resourceful person in Value Chain Manufacturing function. He has profound knowledge and a thorough Implementation exposure too ! A different personality, who is now adding his Value to our Chain of Patrons through Share & Care !! - A V Manivannan 2
  • 8. Share & Care - May 2013 8 The new millennium faces the following challenges: • unpredictable changes in a turbulent market • rate of innovation in technology affecting products and processes • competition demanding frequent product changes • declining life time of products and technology • forecast-based projections of demand is no longer viable • execution against actual demand In order to face the above challenges, organizations are initiating corporate-wide Lean Programmes so as to compete in the 21st Century.
  • 9. Share & Care - May 2013 9 Lean Wins the Race Let us look at this story. Laurel and Hardy are ready for a 100-metre race at the Community Club. They are eagerly waiting for the gun shot to start the race. The race is on and Laurel is well ahead of Hardy to reach the win-post and to grab the trophy. Hardy is left far behind and struggling to run. Obviously, what is the moral of the story – Lean Wins the Race. This applies to Organizations as well. Many organizations are struggling since they have been accumulating fat in the form of wastes. Only such organizations that can shed their wastes can enhance competitiveness and remain in business. At this stage, many questions come to our mind. What are the types of wastes, how do we identify them, what are the tools available, how do we implement and sustain Lean culture and what are the success stories? The following chapters explain the concepts of Lean & Agile Supply Chains so as to Win the Race in this competitive environment. Laurel & Hardy !
  • 10. Share & Care - May 2013 10 Lean Supply Chains Basically, “Supply Chain Management (SCM) is the network of organizations that are involved through upstream and downstream linkages, in the different processes and activities that produce value in the form of products and services in the hands of the ultimate consumer.” • The need for innovation, because of competition among companies has compelled them to seek new ways of business and Supply Chain Management perhaps could be considered as an effective tool that might be used to gain leverage over competitors. • The two-fold aim of reducing cost and increasing value for the customer requires a totally different approach in the way business responds to the demands of the market. ‘ Lean Thinking’ is imperative in today’s market if there is to be an improvement in cycle times, work-in-process, inventory levels and quality. • The idea behind ‘Lean Thinking’ is to shorten the time between orders from the customer to the delivery of the goods by eliminating waste. Will continue….
  • 11. Share & Care - May 2013 1111 Terrorism Continues to be a great threat to India. This is because of … A. In-effectives Rules present in the Country B. Go er e ts’ i -efficiency in dealing with Terrorism C. Too much of Population dilutes the controls Options Your views A : 48 % C : 16 % B : 36 %
  • 12. Share & Care - May 2013 12 UditingA What Why How An Interesting Article ? ? ? Systems
  • 13. 13 Internal Auditing A V Manivannan 94428 92185 avm@sripadhmam.com Systems auditing Resource person A V Manivannan Principal Consultant & Trainer Sri Padhmam Consultancy & Training I S O 19011 : 2002
  • 14. 14 SYSTEMS AUDIT Internal Auditing A V Manivannan 94428 92185 avm@sripadhmam.com Internal External Between Divisions / Units With in Division / Unit By the Customer By the Certification agency First party audit Second party audit Third party audit
  • 15. 15 QMS EMS OHSAS Internal Auditing A V Manivannan 94428 92185 avm@sripadhmam.com SYSTEMS AUDIT OTHERS In any Combination Purpose For implementation purpose ( Requirements ) Reference standard For terms & definitions / Guidance For auditing Quality Management ISO 9001:2008 ISO 9000:2005 ISO 19011:2002 ISO / TS 16949:2009 ISO 9000:2005 Environmental Management ISO 14001:2004 ISO 14004: 2004 & ISO 9000:2005 Health & Safety Management OHSAS 18001:2007 OHSAS 18002:2000 & ISO 9000:2005
  • 16. 16 Internal Auditing A V Manivannan 94428 92185 avm@sripadhmam.com A systematic and independent (Objective, impartial) examination to determine :  Whether Systems are adequately defined  Activities are in line with the Systems  Effectiveness of implementation,  Achievement of objectives / results, and  Opportunities for further improvements. What is an Audit  It is meant to collect facts for deciding improvements.  It is not an exercise to blame anyone.  No one-upmanship.
  • 17. 17 Internal Auditing A V Manivannan 94428 92185 avm@sripadhmam.com They indicate : o Health of the management System o Extent of compliance o Commitment to Quality o Need for Improvements Why to Audit ? ( Purpose ) As a result all the activities / functions of an organization become better Efficiency Effectiveness
  • 18. 18 Share & Care - May 2013  Teach  Instruct Impart - Noun - Verb - Adjective - Adverb It means….. How to apply ? “ The Engineer has to impart the knowledge to the Technicians properly “  Frank  Open Candid - Noun - Verb - Adjective - Adverb It means….. How to apply ? “Today we had a Candid discussion in the office ThepowerofEnglish By N Nagarajan
  • 19. 19Well Done Wheels India ( TVS ) – Sri Perumbudur Plant ! Dear Mr.AVM, Thank you very much for your support and guidance through out our EMS design stage, documentation and implementation part ( ISO 14001:2004 ) Our unique approach in WIL-SPDR was well appreciated by the Beareau Veritas Auditor. Particularly the Auditor mentioned more about the knowledge level of our Internal Auditors / Core Team Members and the depth of work in arriving the Aspect Register. She mentioned some minor observations and No NCRs were raised. We feel very happy at this moment. Thank you once again for your guidance. I am confident that our team will surely succeed in the Stage II audit too with the same spirit. Castrow Franklin P T. Manager - Manufacturing, EMS - Co-ordinator Wheels India Limited, Sriperumbudur. Voice of the Customer : Wheels India - TVS
  • 21. Share & Care - May 2013 21 1. What is the Purpose of Stability Check ? 2. What is the Target for a Ppk Study ? 3. Will a Stable process Produce non-conformities ? 4. In a Process Control Chart, all points are with in limits. Does it mean ‘No Special cause variations’ present in the process ? 5. What is the minimum size of samples needed to compute Sigma of the process ? 6. Which process will provide us the Control limits, in a practical way ? 7. What is called ‘Rational sub-grouping’ ? 8. Who popularized Statistics in the Engineering Field ? 9. Which are the Constants to be used to compute the Control limit for X-MR chart ? 10.Who offered the basic concepts of Variations ? Free down load the Right answers www.sripadhmam.com
  • 22. 22 What are the programs we offer ? TECHNICAL TOPICS  Statistical Process Control ( S P C )  Process Control charts  Problem solving tools & QC circles  Measurement Systems Analysis ( M S A – Ed # 4 )  Process capability analysis  Six sigma awareness MANAGEMENT TOPICS BEHAVIOURAL TOPICS  Time Management & Goal setting  Personality development program  Inter-personal skills & Team building  Communication skills  Leadership skills  Power of positive thinking  Supervisory development program  Total Quality Management ( TQM )  ISO / TS 16949 : 2009  ISO 9001 : 2008  ISO 14001 : 2004  OHSAS 18001 : 2007  Internal Auditor Training  Six S ( Five S ) Work place management  Failure Mode & Effects Analysis ( FMEA Ed # 4 )  Advanced Product Quality Planning and Control Plan ( A P Q P Ed # : 2 )  Production Part Approval Process ( P P A P – Ed # : 4 )