CallFinder

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CallFinder is an innovative call recording and speech analytics software application that allows small to medium-sized businesses to easily record and analyze customer conversations to generate more business, retain customers, work more effectively and gather critical business intelligence. This powerful call recording and speech analytics service finds specific spoken phrases within call recordings in real time, and identifies and categorizes calls that cover business challenges.

speech analytics call monitoring call recording voice of customer customer service audio mining customer experience customer satisfaction voc workforce optimization call tracking quality assurance business intelligence

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CallFinder

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15 Facts Affecting Customer Satisfaction

15 Facts Affecting Customer Satisfaction - SD

15 Facts Affecting Customer Satisfaction - AT

Best Practices in Quality Assurance Using Speech Analytics