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Creating Awareness!
                     (ARC) IMO car wash"
mycleveragency"       Case Study"
"
January 2012"
  4 November 2011      | Facebook for Marketers
Full service social media agency that
teams up with companies to build their
brand equity by leveraging all forms of
the social web to create conversations,
increase word of mouth and build lasting
relationships.!
!
!
Introduction




4 November 2011   | Facebook for Marketers
"   (ARC) IMO car wash is the largest
    dedicated car wash company in Europe
    spanning 14 countries and washing over
    34 million cars each year!
Objectives!
"   Build awareness!
"   Create an online community!
"   Ensure brand consistency !
Approach




4 November 2011   | Facebook for Marketers
Facebook




4 November 2011   | Facebook for Marketers
Aesthetics




4 November 2011   | Facebook for Marketers
Fan-gate!
Fan-gate!

"   Bespoke tab that encouraged non
    Facebook fans to ‘Like’ the Page!
"   Mirrored the current campaigns in the
    design!
Profile Picture




4 November 2011   | Facebook for Marketers
Profile Picture!
Profile Picture!

"   Designed profile images to reflect the
    campaigns!
"   Created profile images that ensured a
    correct thumbnail was visible!
Community




4 November 2011   | Facebook for Marketers
Community Management -!
"   Created various types of posts to
    encourage engagement amongst
    Facebook fans!
Community Management
     Examples!
Awareness
  Campaign




4 November 2011   | Facebook for Marketers
Process




4 November 2011   | Facebook for Marketers
Car Washes for Life
  Sweepstakes!
Car Washes for Life
         Sweepstakes!
"   Make the entry process easy by
    avoiding app authorisation!
"   Entrants needed to enter their name,
    age and email for a chance to win!
"   Created bespoke Facebook
    Sweepstakes tab!
"   Put fan-gate on top of the Sweepstakes
    to encourage ‘Likes’!
Offline Promotion




4 November 2011   | Facebook for Marketers
Offline Promotion!
Offline Promotion!
"   Point of Sale posters at all IMO sites!
"   QR codes sent people to a ‘Like’ button
    for the IMO Facebook Page!
Twitter




4 November 2011   | Facebook for Marketers
Aesthetics




4 November 2011   | Facebook for Marketers
Background Image!
Background Image!

"   Background image included a brand
    message and vertical name branding!
Blog




4 November 2011   | Facebook for Marketers
Blog!
Blog!
"   Created branded blog!
"   Used blog to spread content across
    social media platforms!
Results




4 November 2011   | Facebook for Marketers
Facebook - Total
  Likes




4 November 2011   | Facebook for Marketers
Total Likes!
Total Likes!

"   Increased Facebook fans from 35 to
    7,187 !
"   Increased fans during the awareness
    campaign by 11,344% (56 fans to 6,409
    fans)!
!
Facebook - People
  Talking About This




4 November 2011   | Facebook for Marketers
Talking About This!
Talking About This…!

"   Is the number of people sharing stories
    about the IMO Facebook Page!
"   Stories include liking the Page, posting
    on the wall and commenting!
"   Increased people ‘Talking About This’
    by 3,495% (during the awareness
    campaign)!
!
Facebook - Weekly
  Engaged Users




4 November 2011   | Facebook for Marketers
Weekly Engaged Users!
Weekly Engaged Users…!

"   Is the number of people who engaged
    with the IMO Facebook Page!
"   Increased engaged users during the
    awareness campaign by 3,324%!
"   Engaged fans peaked at 1,580 people!



!
Facebook – Weekly
  Reach




4 November 2011   | Facebook for Marketers
Weekly Reach!
Weekly Reach…!

"   Is the number of people who have seen
    any content from the Facebook Page!
"   Increased reach during the awareness
    campaign by 2,569%!
"   Reached peaked at 7,521 people!
Facebook – Weekly
  Impressions




4 November 2011   | Facebook for Marketers
Weekly Impressions!
Weekly Impressions…!

"   Is the number of impressions that came
    from all of the IMO posts!
"   Increased impressions during the
    awareness campaign to 46,697 (at its
    peak)!
Contact us…!
Web – www.mycleveragency.com !
Email – be@mycleveragency.com!
  Tweet - @mycleveragency!
 Facebook - /mycleveragency!
    Phone – 0208 123 0025!

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Case Study - (ARC) IMO Car Wash