This was presented at mySociety's TICTeC Local 2019 conference, which was held on 1st November 2019 at City Hall in London. More details on the conference can be found here: https://tictec.mysociety.org/local/2019

1. Data & Public
Services Toolkit
TICTeC Local 2019
James Maddison
Consultant | @jamesamaddison
theODI.org

2. ODI
background

3. We want a world where
data works for everyone.
We work with companies and
governments to build an open,
trustworthy data ecosystem.

4. Place your image over the grey box and crop accordingly

5. Our theory
of change
How value is
created from data

6. 6 theODI.org
What
happens
when we
hoard data –
the oil field
Our theory of change
Scenario:

7. 7 theODI.org
What
happens
when we
fear data –
the wasteland
Our theory of change
Scenario:

8. 8 theODI.org
We are one of many
organisations working
towards a good
balance between
encouraging and
restricting how data is
collected and used.
Our theory of change

9. Why is data
important for local
public services?

10. 10 theODI.org
What we’ve
been up to
1. Funded 8 local authorities and
service design agencies to work on
open data service design projects
2. Research paper on emerging data
enabled public service delivery
models
3. Built toolkit to help service
delivery managers in local
authorities to overcome some of
the barriers that they face when
using data for services

11. 11 theODI.org

12. 12 theODI.org
Leeds
Increasing access
to information
about bin collection
Data and public services: Examples
Bath and North
East Somerset
Improving open
data publishing
Oxfordshire
Making better
decisions about
cycling
infrastructure

13. Place your image over the grey box and
crop accordingly
13 theODI.org
▶ Publishing open data – instead of
sending out letters – saves the Leeds
Council approximately £100,000 a year
based on estimations by imactivate
▶ Bath and North East Somerset Council
reported approximately £20,000 a year
in savings as a result of switching their
data publication method to Github
▶ Oxfordshire County Council’s Cycling
Infrastructure Evaluation work will scale
to Buckinghamshire County Council
Data and public services:
Impact

14. 14 theODI.org
Common barriers to change
▶ Data skills and knowledge
▶ Easily accessible and findable datasets
▶ Clarity about who is accountable for the datasets
▶ Evidence about the value and impact of other data
initiatives within the public sector
▶ Better cross-department/team working
▶ Engagement and buy-in from senior management
▶ Limited funding to explore new service delivery models

15. The Data & Public
Services Toolkit

16. This toolkit aims
to help people use
open and shared
data more
effectively when
designing and
delivering public
services
RESEARCH & DEVELOPMENT DATA AND PUBLIC SERVICES TOOLKIT GUIDE + CHECKLIST

17. Checklist: How to
design to scale
Case studies
Data and Public
Services Business
Case Canvas
Data Ecosystem
Mapping
Data Ecosystem
Mapping
Data Ethics Canvas
Checklist: How to
design to scale
Design and plan Pitch Grow

18. 18 theODI.org
Who should use the toolkit?
Sara
Service Delivery
Manager
and Budget
Holder
“I want to make
things better but I
have so little time.”
Chris
Chief executive
with a strategic,
whole
organisation
view
“I’ll resource open
data activities if
they provide
strategic benefit
.”
Pat
Policy officer,
compliance
“We have to get
data right so we
can meet our
obligations”
Alan
Data re-user
(analyst, data
scientist)
“I need data to
be taken
seriously.”
Ida
Internal
advocate
“Stop talking,
start doing!”
Dan
Digital
Transformation
Lead
“I need evidence
that open data
will support a
better service for
users”

19. DATA AND PUBLIC SERVICES TOOLKIT GUIDE + CHECKLISTRESEARCH & DEVELOPMENT
Data and Public
Services
Toolkit guide +
Checklist

20. DATA AND PUBLIC SERVICES BUSINESS CASE CANVASRESEARCH & DEVELOPMENT
Data and Public
Services
Business Case
Canvas

21. Data
Ecosystem
Mapping
DATA ECOSYSTEM MAPPINGRESEARCH & DEVELOPMENT

22. DATA ETHICS CANVASRESEARCH & DEVELOPMENT
Data Ethics
Canvas

23. Checklist:
How to design
to scale
RESEARCH & DEVELOPMENT Checklist: How to design to scale

24. 24 theODI.org
Could you be using it?
Come and speak to us if
you’d like a free printed
copy.
Please let us know how
you are using it:
Email: info@theodi.org
Twitter: @ODIHQ

25. 25 theODI.org
Resources
● New service delivery
models
● Data and Public Services
Toolkit
● Case studies

26. Data and Public Services Toolkit
Please take one, use it and let us know
at info@theodi.org or @ODIHQ
James Maddison
Consultant | @jamesamaddison
theODI.org
Thanks for coming!