1. Education:BSc (Hons) in Mathematics, University of Aston (1985), Wicket Memorial Prize for outstanding Mathematics (1983). Four Year Sandwich, Research at GEC Marconi 1984 into Microwave technologies in year out<br />Current Position:Board Advisor/Senior Interim :Development of Strategy/Execution, Advisory on Business Development for Financial Services, Design of new ITO and BPO methodologies.<br />Previous Positions:Marsh:Global CTO and CIO for Consumer London Markets.<br />ING:Global CTO and CIO (Retail, Wholesale and Insurance)<br />GMAC:Global CIO, 42 Countries, Retail, Insurance, Mortgage<br />Merrill Lynch:Managing Director, Investment Banking Technology NY and Tokyo<br />Bankers Trust:Managing Director, Chief of Staff Capital Markets Technology<br />Experience:<br />Executive manager with many years experience of building and managing effective, entrepreneurial, global teams<br />Extensive multi-cultural experience, having lived and worked in multiple countries, managing global teams<br />Providing transformational technology leadership, vision and capability, on a global basis<br />Reducing costs significantly, while simultaneously improving productivity and quality<br />Building highly effective and productive development, infrastructure and client facing technology teams, globally<br />Extensive experience of building and managing client and vendor relationships, Extensive use of BPO and ITO, Credited with creating the 3G outsourcing model.<br />Setting up and managing effective and cost efficient off-shored, near-shored and outsourced technology teams<br />Conceiving and managing sophisticated and complex global projects, including mission critical real-time systems, which leverage a combination of off-shore, near-shore and on-shore development capabilities, simultaneously<br />Conceiving, and executing rapidly and effectively, business transformational projects which exploit innovative technologies<br />Evaluating, managing and integrating acquisitions<br />Integrating acquired or merging companies, some of them very large and complex.<br />Managing the separation of a company from a parent that it was dependent on for all its IT infrastructure and corporate functions and supporting systems, very swiftly<br />Significantly reducing IT costs while simultaneously increasing productivity, output and morale for teams up to 6,500 and Budgets of $1.5 billion plus<br />Managing and reducing operational risk, including defining and implementing global Business Continuity Plans (BCP) for sophisticated functions and systems<br />Extensive hands-on experience in the USA, UK, continental Europe, India, Asia Pacific, and Latin America<br />In Demand Keynote Speaker Globally on FSI Technology Strategy and Outsourcing<br />Personal: Address: 9 Redwing close, Hawkinge, Kent, CT18 7RR<br />Phone: Home: 01303 891375, Mobile: 07535 402223<br />Email: Neil_Buckley007@msn.com<br />Employment Summary:<br />Professional Interim CIO / CTO / COO Finstrans Limited – Nov 2009 to Present<br />Director Business Development Hewlett Packard FSI UK, responsible for Business Development with many major Financial Service Organizations. Advisor to several Large and small innovative growing organizations globally mainly USA based.<br />Marsh Ltd Dec 2008 – Nov 2009<br />Global CTO, International CIO Consumer, Managing Director – Insurance Broking<br />Responsible for Architecture and Global Strategy Planning.PMO activities for technology and bring Business technology together. Creation of Vendor Management, including commercial negotiations. Part of transformation group<br />Ing Group, 2004 – April 2008<br />COO / CIO / CTO, Management Committee Executive, General Manager – Retail & Wholesale Banking and Insurance, plus Facilities Management, Enterprise PMO, Transformation<br />€1+ billion P&L accountability; responsible for the design and execution of ING Group’s IT strategic direction and outsourcing operations in Europe; 4500 employees and over 1000 FTE consultants and outsource personnel. Streamlined operational processes; reduced headcount by 15% and annual costs by €120 million. Responsible for all change and service directions, budgets for Group Operations & IT. Negotiated and executed outsourced contracts for infrastructure desktop services > €1 billion over 5 years; additionally negotiated multiple large and complex sourcing deals in Europe and India. Developed and deployed online banking platforms for ING. Keynote speaker at multiple events and member of customer Advisory boards for top-10 suppliers. Initiated core business technology initiatives e.g.: retail, wholesale, leasing, insurance and long-term strategic plans and roadmaps; leveraged new technology to create new business and operations competencies, generated new revenue streams and minimized business risk; compliancy programs included SOX and Basel II. Initiated, Developed new HR initiatives for performance management, graduate recruitment and diversity. A Board Member of the diversity, graduate training, HR councils. <br />General Motors Acceptance Corporation (GMAC), UK, 2001 – 2004<br />Vice President and CIO International Operations<br />One of the world’s leading finance companies with assets of $200 billion and operations in 700 offices across 41 countries.<br />Held full P&L and oversaw the strategic direction, development and infrastructure of a fully outsourced environment to support GMAC’s operations in Europe, Latin America and Asia Pacific, with a $240 million budget, 130 internal personnel and over 500 FTE consultants and outsource personnel. Streamlined operational processes; reduced headcount by 20% and costs by $20 million. Renegotiated outsourced contracts for application development and infrastructure; cut fixed and operational costs $10 million in 2002, $12 million in 2003.Initiated core business initiatives e.g.: retail, wholesale, leasing, and long-term strategic planning Designed, developed and implemented, Global Internet banking system ‘Smart link’ and Global auction site ‘Smart market’<br />Merrill Lynch, Tokyo / New York, 1996 – 2001<br />Director of Technology, Capital Markets Division, Tokyo, 1999 - 2001<br />Managed and developed the division to support the Asia region with an $80 million budget and 250 staff. Restructured processes and the divisional team; turned the business around and generated $150 million in revenue. Developed the long term Technology Strategy that aligned to the Global Business Strategy, Saved $40 million in global operating costs. Initiated and delivered a quality change management program which improved communication between developers and support personnel, eliminated production issues and established business confidence and credibility.<br />Director & Global Head, Investment Banking Technology, New York, 1996 - 1999<br />Provided technology due diligence to bankers and corporate companies involved in multi-million dollar takeovers, mergers and IPOs. Supervised 200 employees and consultants and managed a budget of $50 million. Designed, developed and administered systems for more than 3000 global users. Formulated, negotiated and implemented business proposals and budgets. Spearheaded and led the website, internet and intranet development projects; improved client communication and reduced query/response turnaround time by 50%.Enhanced products and services; cut costs and sped up product delivery; set up and led joint venture projects with PricewaterhouseCoopers, Deloitte & Touché, Oracle Financial and other industry leaders. Standardized global platform to reduce risk analysis time for a $1billion+ company; eliminated downtime, reduced costs globally, delivered applications 10 times faster. Reduced trading floor system downtime from four times daily to zero; saving millions of dollars. Increased productivity by 50%; refocused from ‘fire-fighting’ to proactive development. Introduced data warehouse, Bank-Net and document management systems, to analyze investment-banking activities, client relations and revenue and optimize banker focus; enabled re-use of information and global re-time of communication. Earned selection as one of 20 chosen for fast-track career development due to high level of performance. I created a new way of working with Bank net, online investment banking and private banking system.<br />Bankers Trust, New York / London, 1991 – 1996<br />Technology Chief of Staff, Capital Markets, New York<br />I managed the design and implementation of global front and back-office technology strategy for investment banking, equities and derivatives, with a $230 million budget and 450 staff members. I recruited, trained, motivated highly effective technical support teams. Designed and implemented trading systems for London operation and globally; enhanced stability and initiated straight-through processing and portfolio analysis. Introduced optical solution to replace paper-based compliance system; saved $2.5 million in HR costs and eliminated the need for 12 FTEs.<br />