Università della Svizzera italiana

Travel / Tourism

Nadzeya Kalbaska, PhD, is a lecturer and a postdoctoral researcher at the Faculty of Communication Sciences at the Università della Svizzera italiana (USI, University of Lugano, Switzerland). Her research focus is on Human Resource Management and eLearning applications in the hospitality and tourism industry. Her PhD investigated the application of Information and Communication Technologies in the tourism field, while looking in particular how Ministries of Tourism are using eLearning courses to educate and certify their travel trade partners. Nadzeya manages various applied research projects at the webatelier.net laboratory. She serves IFITT-International Federation for IT and Travel