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ORAL
COMMUNICATION
LESSON 1:
STRATEGIES TO AVOID COMMUNICATION BREAKDOWN
BARRIERS TO COMMUNICATION
Physical Barriers are the natural or environmental
condition that act as a barrier in communication in
sending the message from sender to receiver.
Examples: 1. People talking too loud.
2. Noise from a construction site
3. Loud sound of a karaoke
4. Blaring of jeepney horns
Psychological Barriers are called as mental
barriers. These refer to social and
issues of a speaker towards
communicating with others.
Examples: 1. trauma
2. shyness, lack of confidence
3. depression
4. fear, stage fright
Cultural Barriers pertain to communication
problems encountered by people regarding
their intrinsic values, beliefs, and traditions in
conflict with others. People’s culture affect the
way they communicate and relate to others
Examples: 1. different beliefs
2. traditions, and customs
3. manners of dressing
4. speaking
Linguistic Barriers pertain conflicts with regard to
language and word meanings. Because words carry
denotative and connotative meanings, they can
sometimes cause confusion and misunderstanding.
Meaning of words and symbols also vary depending
on culture.
Examples: 1. difference in language
2. accent and dialect
3. use of jargon and slang
4. speech defects or language impairments
Verderber (1991) gives a similar idea of barrier when he
classifies noise into three kinds: External, Internal and
Semantic noise.
External Noises are the “sight, sound and other
stimuli that draw people’s attention away from
intended meaning.”
Examples: 1. noise from vehicles
2. singing at the neighborhood
3. visual aids in front of the classroom
4. the dog barking
5. the sound of airplane
Internal noises are the “thoughts and
feelings that interfere with meaning.”
Examples: 1. confrontation with a friend
2. fear of speaking in front of
the class.
3. racial prejudice
Semantic noises are the “alternate meanings
aroused by a speaker’s symbols.” This idea means
that a word may have another meaning in the
of the students. This is affected by the language in
which they grew and the culture in which they are
exposed.
Examples: 1. incorrect grammar
2. using excessive technical jargon
3. using idiomatic expressions
Lesson 2: Various Strategies
to Avoid Communication
Breakdown
Here is an article entitled 5 Ways to Avoid Communication Breakdown
by Ronnie Peterson
5 Ways to Avoid Communication Breakdown by Ronnie
Peterson
Communication breakdown can cause issues or problems at
home, school, and community. There are so many barriers to
communication like, physiological, psychological, cultural, and
linguistics. Sometimes some communication barriers are too
difficult to solve and this will lead to slowing the progress and
efficiency. Here are the possible strategies to avoid
communication breakdown:
1. Have Clarity of thought before speaking
Arrange your thoughts before verbalizing
them this can help you communicate much
more clearly and succinctly. It's a better idea to
say something like, "I've got a few ideas here.
Let me go through them one at a time. We can
treat each one on its own merit."
2. Learn to Listen
As simple as it sounds, you’ll be surprised
how many people out there don’t know how to
listen well.
Not understanding those who you are trying
to communicate with will lead to a conversation
fraught with misunderstandings. Don’t be afraid
to ask them to repeat or explain further in
manner once you don’t understand the point.
3. Take Care of your Body Language and Tone
Keep your emotions in check, try to maintain eye
contact, and adopt a relaxed tone when conversing
with others.
4. Build up your confidence by asking for feedback
and observing others
Focus on improving your skills by practicing in front
of those who you may feel more comfortable with.
can also ask those whose advice you value to give
feedback and critique your communication style after
a discussion.
5. Communicate Face to Face on the important issues
Having that face to face dialogue means you can convey
your point more clearly, with your body language as well as
your tone of voice.
It can also help to clear up any misunderstandings or
distortion of the message that could occur through other
mediums. Remember, becoming an effective communicator
takes time and practice. Over time, using these strategies can
lead to better communication in your personal relationships,
and more productive workplace environments as well.
Strategies to avoid communication breakdown (Quipper n.d.).
Keep Focused
One way of being focused is to put in mind the purpose
communication. As a speaker identify your purpose for
speaking and as a listener find the speaker’s purpose thru
his/her verbal and non-verbal cues.
Speak Intelligibly
Speaking intelligibly or clearly means using the
appropriate speaking volume, pitch rate, proper
enunciation, stress, and acceptable pronunciation. We
speak in order to be understood.
Listen with your Ears and Eyes
Pay attention to verbal and non-verbal message. Effective
communication depends on what people say and how they
it.
Minimize Distractions
Look for a place where you can minimize distractions or
noise like closed area, empty room, or quiet places. Lessening
the cause for confusion means giving more room to focus and
concentrate.
Be Specific
Use simple and concise words as much as possible in
delivering a message. Being specific means being particular
direct to the point.
Do not Jump to Conclusions
Before you give your comments and
judgement, be sure that you have listened
attentively to the speaker. Conclusions
should be drawn after a thorough
of point given or information received.
TIPS ON HOW TO AVOID COMMUNICATION
BREAKDOWN
Broom, Cutlip and Center (2012) listed the 7Cs of
Effective Communication in their book Effective
Public Relations. These are Completeness,
Conciseness, Consideration, Concreteness,
Courtesy, Clearness, and Correctness.
Completeness
It is important to whole communication
process. The speaker should include
everything that the receiver needs to hear,
respond, react, or evaluate properly. S/he
should be able to convey all pertinent
details so listener or audience will be able
grasp the intended message.
Conciseness
The message should be direct or straight to the
and should be expressed in the least possible number
words. Irrelevant information should not be included.
Consideration
In order to be effective, the speaker should give high
regard and courtesy to audience’s background
information such as his/her culture, education, religion,
status, mood, feelings, and needs. This will result in
building rapport or connection with the audience
Concreteness
Effective communication is backed up by facts, figures, and real-life
examples or situations. This will make the receiver to understand the
message better.
Courtesy
The speaker can show respect to his/her receivers through
understanding their culture, values, and beliefs. The speaker can show
respect to the listeners by demonstrating an understanding of their
beliefs, values, and culture. This implies good choice of words and
language and a consideration of the audience’s perspectives and
on the part of the sender. Showing courtesy helps create a positive
with the audience. This implies good choice of words and language on
the part of the sender and consideration of audience’s perspectives.
Clearness
It implies the use of simple and specific words to
express ideas. When the speaker focuses on specific
ideas, it will not confuse the audience.
Correctness
Avoiding mistakes in grammar helps to boost the
credibility and effectiveness of the message, and at
the same time it eliminates negative impact on the
audience.
References
2018. Businestopia. January 6. Accessed May 30, 2020.
https://www.businesstopia.net/communication/physical-barriers.
Peterson, Ronnie. n.d. The ZandaX Communication Blog. Accessed May 31, 2020.
https://www.zandax.com/blog/5-ways-to-avoid-communication-barriersin-any-
environment.
Quipper. Accessed May 30, 2020.
https://link.quipper.com/en/organizations/547fe0e1d11ff00002002002/
curriculum#curriculum.
Sipacio, Philippe John F., and Balgos, Anne Richie G. 2016. Oral Communication in
Context for Senior High School. Quezon City. C & E Publishing Inc.

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Oral communication

  • 1. ORAL COMMUNICATION LESSON 1: STRATEGIES TO AVOID COMMUNICATION BREAKDOWN
  • 2. BARRIERS TO COMMUNICATION Physical Barriers are the natural or environmental condition that act as a barrier in communication in sending the message from sender to receiver. Examples: 1. People talking too loud. 2. Noise from a construction site 3. Loud sound of a karaoke 4. Blaring of jeepney horns
  • 3. Psychological Barriers are called as mental barriers. These refer to social and issues of a speaker towards communicating with others. Examples: 1. trauma 2. shyness, lack of confidence 3. depression 4. fear, stage fright
  • 4. Cultural Barriers pertain to communication problems encountered by people regarding their intrinsic values, beliefs, and traditions in conflict with others. People’s culture affect the way they communicate and relate to others Examples: 1. different beliefs 2. traditions, and customs 3. manners of dressing 4. speaking
  • 5. Linguistic Barriers pertain conflicts with regard to language and word meanings. Because words carry denotative and connotative meanings, they can sometimes cause confusion and misunderstanding. Meaning of words and symbols also vary depending on culture. Examples: 1. difference in language 2. accent and dialect 3. use of jargon and slang 4. speech defects or language impairments
  • 6. Verderber (1991) gives a similar idea of barrier when he classifies noise into three kinds: External, Internal and Semantic noise. External Noises are the “sight, sound and other stimuli that draw people’s attention away from intended meaning.” Examples: 1. noise from vehicles 2. singing at the neighborhood 3. visual aids in front of the classroom 4. the dog barking 5. the sound of airplane
  • 7. Internal noises are the “thoughts and feelings that interfere with meaning.” Examples: 1. confrontation with a friend 2. fear of speaking in front of the class. 3. racial prejudice
  • 8. Semantic noises are the “alternate meanings aroused by a speaker’s symbols.” This idea means that a word may have another meaning in the of the students. This is affected by the language in which they grew and the culture in which they are exposed. Examples: 1. incorrect grammar 2. using excessive technical jargon 3. using idiomatic expressions
  • 9. Lesson 2: Various Strategies to Avoid Communication Breakdown
  • 10. Here is an article entitled 5 Ways to Avoid Communication Breakdown by Ronnie Peterson 5 Ways to Avoid Communication Breakdown by Ronnie Peterson Communication breakdown can cause issues or problems at home, school, and community. There are so many barriers to communication like, physiological, psychological, cultural, and linguistics. Sometimes some communication barriers are too difficult to solve and this will lead to slowing the progress and efficiency. Here are the possible strategies to avoid communication breakdown:
  • 11. 1. Have Clarity of thought before speaking Arrange your thoughts before verbalizing them this can help you communicate much more clearly and succinctly. It's a better idea to say something like, "I've got a few ideas here. Let me go through them one at a time. We can treat each one on its own merit."
  • 12. 2. Learn to Listen As simple as it sounds, you’ll be surprised how many people out there don’t know how to listen well. Not understanding those who you are trying to communicate with will lead to a conversation fraught with misunderstandings. Don’t be afraid to ask them to repeat or explain further in manner once you don’t understand the point.
  • 13. 3. Take Care of your Body Language and Tone Keep your emotions in check, try to maintain eye contact, and adopt a relaxed tone when conversing with others. 4. Build up your confidence by asking for feedback and observing others Focus on improving your skills by practicing in front of those who you may feel more comfortable with. can also ask those whose advice you value to give feedback and critique your communication style after a discussion.
  • 14. 5. Communicate Face to Face on the important issues Having that face to face dialogue means you can convey your point more clearly, with your body language as well as your tone of voice. It can also help to clear up any misunderstandings or distortion of the message that could occur through other mediums. Remember, becoming an effective communicator takes time and practice. Over time, using these strategies can lead to better communication in your personal relationships, and more productive workplace environments as well.
  • 15. Strategies to avoid communication breakdown (Quipper n.d.). Keep Focused One way of being focused is to put in mind the purpose communication. As a speaker identify your purpose for speaking and as a listener find the speaker’s purpose thru his/her verbal and non-verbal cues. Speak Intelligibly Speaking intelligibly or clearly means using the appropriate speaking volume, pitch rate, proper enunciation, stress, and acceptable pronunciation. We speak in order to be understood.
  • 16. Listen with your Ears and Eyes Pay attention to verbal and non-verbal message. Effective communication depends on what people say and how they it. Minimize Distractions Look for a place where you can minimize distractions or noise like closed area, empty room, or quiet places. Lessening the cause for confusion means giving more room to focus and concentrate. Be Specific Use simple and concise words as much as possible in delivering a message. Being specific means being particular direct to the point.
  • 17. Do not Jump to Conclusions Before you give your comments and judgement, be sure that you have listened attentively to the speaker. Conclusions should be drawn after a thorough of point given or information received.
  • 18. TIPS ON HOW TO AVOID COMMUNICATION BREAKDOWN Broom, Cutlip and Center (2012) listed the 7Cs of Effective Communication in their book Effective Public Relations. These are Completeness, Conciseness, Consideration, Concreteness, Courtesy, Clearness, and Correctness.
  • 19. Completeness It is important to whole communication process. The speaker should include everything that the receiver needs to hear, respond, react, or evaluate properly. S/he should be able to convey all pertinent details so listener or audience will be able grasp the intended message.
  • 20. Conciseness The message should be direct or straight to the and should be expressed in the least possible number words. Irrelevant information should not be included. Consideration In order to be effective, the speaker should give high regard and courtesy to audience’s background information such as his/her culture, education, religion, status, mood, feelings, and needs. This will result in building rapport or connection with the audience
  • 21. Concreteness Effective communication is backed up by facts, figures, and real-life examples or situations. This will make the receiver to understand the message better. Courtesy The speaker can show respect to his/her receivers through understanding their culture, values, and beliefs. The speaker can show respect to the listeners by demonstrating an understanding of their beliefs, values, and culture. This implies good choice of words and language and a consideration of the audience’s perspectives and on the part of the sender. Showing courtesy helps create a positive with the audience. This implies good choice of words and language on the part of the sender and consideration of audience’s perspectives.
  • 22. Clearness It implies the use of simple and specific words to express ideas. When the speaker focuses on specific ideas, it will not confuse the audience. Correctness Avoiding mistakes in grammar helps to boost the credibility and effectiveness of the message, and at the same time it eliminates negative impact on the audience.
  • 23. References 2018. Businestopia. January 6. Accessed May 30, 2020. https://www.businesstopia.net/communication/physical-barriers. Peterson, Ronnie. n.d. The ZandaX Communication Blog. Accessed May 31, 2020. https://www.zandax.com/blog/5-ways-to-avoid-communication-barriersin-any- environment. Quipper. Accessed May 30, 2020. https://link.quipper.com/en/organizations/547fe0e1d11ff00002002002/ curriculum#curriculum. Sipacio, Philippe John F., and Balgos, Anne Richie G. 2016. Oral Communication in Context for Senior High School. Quezon City. C & E Publishing Inc.