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Cross-Cultural Communication Barriers

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What are our attitudes, values, and beliefs, and what role do they play in communication with others from different cultures? Presentation for the state Association of International Educators

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“ There is…no more noble calling than to help the people of the world live together in peace and understanding with a fully developed spirit of inquiry about other cultures and their ways.” - L. Robert Kohls (1994)
Communicating Across Cultural Barriers ,[object Object],[object Object],[object Object],[object Object],[object Object]
Today’s Goals ,[object Object],[object Object],[object Object]
Communicating Across Cultural Barriers ,[object Object],[object Object],[object Object],[object Object]
What is Communication? ,[object Object],[object Object]
What is Cross-Cultural Communication? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Components of Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Read the following descriptions & discuss with a partner to guess which country you think each represents. ,[object Object],[object Object]
Who am I? ,[object Object],[object Object]
Who am I? ,[object Object],[object Object]
Who am I? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Who am I? Caveat ,[object Object]
Communicating Across Cultural Barriers ,[object Object],[object Object],[object Object]
What is Culture? ,[object Object],[object Object]
Iceberg of Culture Surface culture (tangible) _____________________________________ Deep Culture Values Attitudes & Belief systems
3 Cultural Value Dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Misinterpreting Behavior Disrespectful, improper Large Power distance Dishonest, corrupt Individualist Insulting, stressed, rude Collectivist … may misinterpret the other’s behavior as… A listener who is culturally more… Weak (men); Unfeminine (women) Masculine Aggressive (men); Playing “baby doll” (women) Feminine Bossy, rigid (high-status) Cowardly (low-status) Small Power distance
Awareness of Cultural Values ,[object Object],[object Object],[object Object],[object Object]
What are the barriers? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Some simple strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
More simple strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
7 Pieces of Practical Advice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]

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Cross-Cultural Communication Barriers

  • 1. “ There is…no more noble calling than to help the people of the world live together in peace and understanding with a fully developed spirit of inquiry about other cultures and their ways.” - L. Robert Kohls (1994)
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  • 16. Iceberg of Culture Surface culture (tangible) _____________________________________ Deep Culture Values Attitudes & Belief systems
  • 17.
  • 18. Misinterpreting Behavior Disrespectful, improper Large Power distance Dishonest, corrupt Individualist Insulting, stressed, rude Collectivist … may misinterpret the other’s behavior as… A listener who is culturally more… Weak (men); Unfeminine (women) Masculine Aggressive (men); Playing “baby doll” (women) Feminine Bossy, rigid (high-status) Cowardly (low-status) Small Power distance
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  • 20.
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  • 23.
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  • 25.