[NANOO] About NANOO Services 3.0.1EN

2016 NANOO COMPANY Inc. All Rights Reserved.
About NANOO Services
Document Version V3.0.1.EN
FOR MOBILE GAMING

2016 NANOO COMPANY Inc. All Rights Reserved. 2
‣ About NANOO … page 3
‣ How NANOO came about … page 4
‣ Things you can do with NANOO … page 5
‣ General service layout … page 6
‣ Feature details … page 7 - 12
‣ Dedicated API for mobile games … page 13 - 15
‣ Process guide … page 16
‣ Tips for effective use … page 17
‣ Questions … page 18
◦ Social logins
◦ Store download link
◦ Text, images and YouTube
◦ Social shares
◦ User inquiry management
◦ Managing inquiry content
◦ Customization
◦ Multi-lingual support
◦ Forum community
◦ Emojis & recommendations
◦ FAQ management
◦ Canned responses
◦ Post link API
◦ Coupon API
◦ Payment verification API
Table of Contents
◦ Official content link API
◦ Push message API
◦ NANOO account API

Go to NANOO See a live Channel
NANOO is a community based platform for all mobile games
Game developers and publishers can create and operate official game site, community and support center
Can be used on smartphones, tablets and PCs
Over 300 mobile games are served through NANOO
3
About NANOO

How NANOO came about
What is the solution in this ultra-competitive
mobile game market?
There are over 500,000 mobile games for iOS and Android
combined. Competitive marketing, increasing cost of user
acquisition and decreasing average life span of games to 3
months all add up to difficulty in connecting your game to
the gamers
User
Acquisition
Activation
Revenue
Referral
Retention
Build a place that attracts core gamers
Build a solid community
Build channels for continuous communication with users
Acquire core gamers, drive user activity and extend
lifetime value of the game.
NANOO focuses on 3 categories and makes them its goals.
User Acquisition Cost
App discovery issue
LTV

Things you can do with NANOO
1. Build official homepage 2. Create gamer community 3. Run mobile game support center
Optimized for mobile,
tablet and PC devices,
attractive homepage can
be set up in no time. Take
advantage of the
multilingual support for
global services.
Create game introducing site (Game
description, screenshots and videos)
Use for advertisement, press kit,
promotion materials and event or
hub landing page
Create social pages in Chinese,
Japanese and Korean with game info
on mobiles, tablets and desktops
Use it like this!
Gamers can share news,
opinions and stories in a
forum community with
screenshots and video,
social shares and emojis.
Engage gamers in discussion with
forum community system
Add images and YouTube videos to
enhance community experience
Post emojis and social shares, leave
official content linked with the game
Advantages
Create user inquiry system
and support center
optimized for mobile game
service operation. Multiple
operators can take
advantage of the advanced
management tools.
Run game service neglecting users
since no service system is in place
Manage support by email and do not
have systematic and efficient means
of responding to users
Try to implement expensive customer
management system instead of free
NANOO solutions
Perfect for developers that
Acquire, retain and communicate with core gamers,
increase game life expectancy and maximize revenue.

Your Game ‘ABC’ NANOO Channel ‘ABC’ NANOO Admin Mode
Simply link ‘Community’ or ‘Official
Channel’ button to NANOO and
you’re done!
Customization options and URLs are
provided for creating channels supporting
mobile web and apps.
All settings related to NANOO can be
controlled in admin mode, only available
on Partners.
6
General service layout
* ‘Channel’ means exclusive homepage, community and support center provided for the game developer or company.
Meet more gamers! Link your games and channels.
No SDKs needed! Simply use URLs and APIs only to link

Feature details
Anyone can create homepage optimized for all device free
Build mobile game official homepage
Default support for mobile
devices (iOS / Android)
See more at a glance with
the desktop page layout.
Support for horizontal
and tablet modes.

Feature details
◦ Easy access through social logins◦ Customize screen the way you want it
◦ Game info and store download link◦ Global services with multilingual support!
Customize main
page of official page
Turn on/off and sort
order by block units
Supported blocks -
Announcements,
Events, Forums,
Game Info, Images,
Videos, Support
Center, More Game
from the Developer
Logins through
leading social
services
Supported service:
Facebook, Twitter,
Google Plus, Naver,
KakaoTalk (More to
come)
Create NANOO
account by email
Multilingual support
for global services
Language display
according to user
device and OS
language
Supported
languages (English,
Chinese, Japanese,
simplified and
traditional Chinese)
Game info for users
coming to the site
for the first time
App store links for
game downloads
Support for Apple
App Store, Google
Play and other app
markets
Homepage features

Feature details
Build a solid gamer community
Global mobile game community with core gamers
for continuous game discussions

Feature details
◦ Text, image, YouTube videos and quotes◦ Forum community
◦ Share via social service for viral effect◦ Convey emotions via emojis and recommendations (Gems)
Thread topic
structure for
carrying out in-
depth conversations
Add or edit forums
Sort by popularity,
latest replies or
latest threads
Select image gallery
image forum suited
for screenshots
Insert images along
with text
Search and add
YouTube videos
instantaneously
Post reply to others
by quotes
Use editor to create
posts on PCs
Use various types of
of emojis
Recommend posts
(Give Gems) you like
We provide custom
emojis for the game
in addition to the
default ones. Submit
yours (Contact :
info@nanoo.so)
Game info (Game
description,
screenshots and
videos)
Marketing, press kit,
promoting materials
and landing page for
events and hubs
Community Features

Feature details
Professional support center operation
Optimized for mobile game live service
FAQ and user inquiry service are provided
Use NANOO Partners admin mode for detailed
management and inquiry checks
Gamers can use their mobile
devices for easy access
Administrator/Operator's admin PC mode for better efficiency
*Match game account and user inquiries
when linking parameters
*Manage and change all settings on
NANOO Partners admin mode

Feature details
◦ Partners - Manage inquiries◦ Partners - FAQ Management
◦ Partners - Inquiry management◦ Partners - Canned responses
Add frequently
asked questions by
gamers to a list
Add/Modify/Manage
categories
Selectively turn on/
off categories to be
displayed from the
created list
Operators can see
gamer inquiries and
reply accordingly
Utilize user device
browser info for
better service
Emails sent
automatically for
responses to user
inquiries
Quickly process
inquiries by recalling
frequently used
replies from
previous saves
Use replies
registered on FAQ
Individual operator
may claim an inquiry
to reply in a multi-
operator
environment
History of user
inquiries and
operator replies
provided
Improve user
support by verifying
operator responses
to the users
Number of
inquiries / responses
/ responses by
operator statistics
provided
Support Center Features

Exclusive API for mobile games
Make your game even more entertaining by
using different APIs provided by NANOO
Exclusive API for mobile game service
Display latest announcements
and events on the game screen
Brag or share game results to
the gamers of the community!
Coupon and push message API,
mandatory for game services
Payment security through API:
receipt verification using server
For games needing logins,
use NANOO Account API
* For detailed guides on linking APIs, please see ‘Developer Center’ in admin mode of NANOO PARTNERS

Exclusive APIs for mobiles games
API types and features
◦ Official content link API ◦ Coupon code API◦ Forum post link API
Issue different types of game item
coupons for gamers to use in-game
Select item types and quantity
Set expiration date
Event Banner
Announcement
Allows bragging by sharing game
results to other users in the
community
Use for high score achievements, stage
clears and item upgrades
Post announcements and events to
display them in-game
Give changes the way you want it
within the game
Link event banner images

Exclusive APIs for mobile games
API types and features
◦ Receipt verification API (Beta) ◦ NANOO Account API (Beta)◦ Push message API (Beta)
NANOO offers push messages to
gamers and push message servers
Number of messages are limited
monthly per game (More may be
available through other options)
Prevent illegal users by receipt
verification by server
Triple-checked by online verification
Support for both iOS and Android
Use login system based on NANOO
user account for games that require
user information
Support for different social logins

Process Guide
1
2
3
1
2
3
Set up and customize official channels (In 3 steps) Game build tasks (In 3 steps)
Go to NANOO PARTNERS
Connect to game developer/company exclusive
NANOO PARTNERS (https://partners.nanoo.so)
Connect to NANOO PARTNERS
Place the ‘NANOO Official Community’ button
where it gets exposed the most.
Place ‘Official Channel’ button within the game UX
Create operator account using email address,
authenticate by received email then log in.
Create operator account and authenticate
Link ‘NANOO Community Channel’ by URL to the
button by URL. The button should call up a
browser upon activation.
Call official channel using URL link
Register iOS or Android package ID and create
Channel. Register URL address and customize to
finish.
Register game and customize channel (Finished)
All tasks are complete. Try different NANOO APIs
by building and testing.
Build then test (Finished)
Linking is easy - no SDKs to implement. And it’s all free.

Support
17
Tips for effective use
Button location and depth
Official
Channel
Community
NANOO
Official NANOO logo: General
Official NANOO logo: Buttons
In-app: General logo + Text (Examples)
Channel customization & API Communication with gamers
When in the process of making the UX
for the game, place the ‘Official
Channel’ button. It’s important to
consider its location and depth for
easy access and effectiveness.
See NANOO features being utilized to
the max by checking out ’Tap Quest:
Gate Keeper’ and its channel.
Gamers favor direct communication
with the developer of the game and
are like to show loyalty to the channel
that has regular updates with
interesting elements, and quick
response to inquiries.
‘Tap Quest’ official channel reference
https://game.nanoo.so/tapquest
‘Tap Quest’ (iOS) download
https://itunes.apple.com/app/
id1011714860
‘Tap Quest’ (Android) download
https://play.google.com/store/apps/
details?id=com.nanoo.tapquest
GATE KEEPER
• Globally featured for iOS
• Best of July (Games)
• ‘Epic Clickers’ featured
NANOO official channel button designs
Notify new updates to gamers through
announcements
Promote events to get quicker
responses
See submitted inquiries and response
statistics through admin mode
Add up 10 operator accounts in
addition to the admin account
Ban or restrict users who post
inappropriate content on the site
Management via NANOO PARTNERS

Developer & publishers, start from
https://partners.nanoo.so
Please send any inquiries to info@nanoo.so
Q. Are the services really free?
A. Our goal is to let increasing number of developers and game
companies take advantage of our great services. All the
services introduced here are provided free of charge.
18
Questions
Q. Is API linking a difficult or time-consuming process?
A. NANOO services handle linking differently from SDKs. All
settings can be controlled through the Partners admin site. All
tasks can be completed conveniently using URLs and APIs.
Q. How are APIs linked?
A. Anyone can easily link each of the APIs with the detailed
guide provided on our website. Contact us by email should any
question arise. We will provide you with any technical
assistance if needed.
Q. Can the service be used for apps other than games?
A. No. NANOO service is optimized for maximizing fun for
mobile games. Regular apps cannot be used with NANOO.

[NANOO] About NANOO Services 3.0.1EN

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