This presentation shows how Queens College completed a BHAG. Although, the website is 1.0 and much work is still needed, the college for the first time has a content management system that allows the website to be updated by non-technical staff.

1. Using Microsoft SharePoint to Build a 21st Century Website for Today’s Higher Education Market Naveed Husain Chief Information Officer Steven Whalen Director of Marketing Tony Ko SharePoint Administrator

3. Centralized upkeep of website became overwhelming for a single office to manage

7. Simple to use, ability to be complex, flexible to fit our needs

8. Intranet/Internet – methodology to move paper process online

9. Use of all media in the site (Flash, video, music, streaming, photo slideshows)

10. Approval process for Internet; no approval for Intranet

11. Repository of project documents

13. Training classes provided for Content Editors to learn about the technology and the process for editing content

14. Unique Monthly Visitors

15. Legacy site: 112,957

16. SharePoint site: 185,333

17. Newly organized and branded website created a 64% increase in website traffic

19. Infrastructure

20. Security

21. Risk Assessment (MOSSRAP)

22. Non-Technology Best Practices

23. Be very clear on what you want at the beginning

24. Ensure design & technology expectations are the same

25. Track requests & feedbacks

26. SLAs amongst departmentsDO’s

28. Design vendor didn’t understand SharePoint

29. Difficulty in procurement process

30. New lexicon was not established early on

31. User Acceptance Test was skipped

32. Should include all content editors in UAT and feedback

33. Do not forget about user and audience inputDON’Ts

35. Maria Terrone – Assistant VP for Communications

36. Steven Whalen – Director of Marketing

37. Adrian Partridge – Graphics Designer and Administrator

38. John Cassidy – Director of Editorial Services

39. Leslie Jay – Web Writer / Editor

40. Office of Converging Technologies

41. Naveed Husain – Chief Information Officer

42. Lisa Tsay – Project Manager

43. Tony Ko– Technical Project Manager

44. Enterprise Application Services Group

45. Network Services Group

46. Training Group

47. Faculty & College at largeVendors

48. Q & A