2. Review Site
• onefinestay is a start-up
company headquartered in
London founded in 2009.
• The website launched in
May 2010 with just six
homes listed. In February
2011, onefinestay raised
$3.7 million Series A
funding in a round led by
Index Ventures.
3. Features of product
• onefinestay operates in London, New York, Paris
and Los Angeles.
• The company provides a service to owners of
distinctive and upmarket homes, ‘hosts’, by
enabling them to let out their home to guests for
short periods while the home is unoccupied.
• They provide customer to customer service.
4. Features of booking
• Start by browsing the homes.
• Once a client have found something which
inspires him and fits his needs click the big pink
‘Book’ button.
• Enter client details to seal the deal. Or, if he
prefers, picks up the phone and calls, or has the
company call him.
• We can book two years in advance until the last
minute.
5. Payment Method
• Client cans pay by debit or credit card: VISA,
Mastercard and American Express will all do nicely.
• While booking, company takes the full payment for the
stay. When client arrives, the company will preauthorise your card to cover damage and any optional
services client consumes during the stay – things like
hiring special equipment. Just as in a hotel or a car
rental company.
• Late cancellation. The company will be as flexible as
the client cans if you need to cancel. However, once
client is within two weeks of the start of his stays,
company can’t refund his booking.
6. Impact on Hospitality
Industry
• Offer an alterative to spend your holidays in a
warm place and feel like home.
• Let you know how lifes other people, have new
experiences in a different place or neighborhood.
• A completely flawless experience.
• A home from home.
