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EMV (Chip & PIN) perspectives
October, 22nd 2008
Chip capabilities

A Chip is a Computer => able to offer various functionalities
     Security (card-present and card-not-present environments)
          Card authentication (digital signature, digital certificate)
        ⇒ Mitigate risks of counterfeiting card (through a data breach) and
          phishing (secure remote authentication for e-commerce & e-banking)
          Cardholder authentication (off-line PIN)
        => Mitigate risks of fraud due to stolen/lost and not-received card
     Value added application(s) can be added onto a chip card
            e-purse (low value payment), e-ticket/e-fare (transit), e-coupon
            (loyalty program)
                                                                                     Cash
            easy-to-use and convenient

                                                                                             Credit card

  Card-present transaction
   Numeric signature and secrets
   Encrypted PIN

                                                                                                Bus fare
  Card-not-present transaction
   Digital certificate and secrets for
                                                                                             Coupon ($)
   secure remote authentication

                                                                                            Retailer loyalty
                                                                                               program
                                                                                                               2
     Nathalie Caye - nathalie.caye@e-excellence-inc.com - © e-excellence inc. 2008
What kind of perspectives can we except with the
chip & PIN card ?

  Offer new products and/or services                                                         Context:
                                                                                              Economic situation
       New cards with value-added services (multi-function
                                                                                              Fraud issues
       cards), self-service devices, PIN change service, etc.                                 Consumers needs
                                                                                              New consumer habits
  Develop the acceptance network
       PIN off-line functionality (debit and prepaid cards), new
       channels of payment, partnerships
  Reduce costs
       Fraud, operational and processing costs
                                                                                    Interchange
  Provide a better customer service                                                  Network(s)
                                                                Processor
       Convenience, time savings
                                                                         Acquirer                    Issuer
  Enhance your public image
       Innovation & Security                    ATM
                                              Processor

                                                   Terminal

  Profitable for all stakeholders
                                                                                                     Debit/Credit/
                                                                                                     Prepaid cards
                                                              Merchant                                               Cardholder



                                                                                                                         3
   Nathalie Caye - nathalie.caye@e-excellence-inc.com - © e-excellence inc. 2008
Demo: chip and PIN card transaction in a restaurant



                                                     WELCOME                           Chip & PIN card
                                                   ENTER AMOUNT                                          Cardholder
                 Merchant

                                                      16.08 $ Ok?

                                                WAITING FOR CARD
                                                 INSERT OR SWIPE
Check card digital signature
                                                  PROCESSING
  (Static or dynamic card
      authentication)
                                              DO NOT REMOVE CARD
                               Terminal
                                           ADD TIPS ?                   YES ->
                                                                        NO ->

                                                                 AMOUNT ->
                                                                      % ->

                                                                         2.00 $
                                                                                                                      4
       Nathalie Caye - nathalie.caye@e-excellence-inc.com - © e-excellence inc. 2008
Demo: chip and PIN card transaction in a restaurant


                                                         ENTER PIN
                                                         PRESS OK                            Chip & PIN card

                                                                                                               Cardholder
                   Merchant
                                                             ****

Process online/offline authorization                                                      Check PIN (Cardholder authentication)
                                                DO NOT REMOVE CARD
     (eventually dynamic card                                                                                 Generate a dynamic digital
                                               GIVE TERMINAL TO CLERK
          authentication)                                                                                             certification
                                                                                                             Store the transaction into the
                                                                                                                    chip application
                                                       APPROVED
   Print cardholder and merchant
                                                      REMOVE CARD
              receipts           Terminal




                                                                                                                                   5
          Nathalie Caye - nathalie.caye@e-excellence-inc.com - © e-excellence inc. 2008
Trends in terms of value added chip cards


   Canada
                                                                                                                           Russia
    Low-value payment                                                          Kiok
                                                               Travel ticket                                                Welfare services
    Offline PIN Debit card                                   vending machine
                                                  Wireless
                                                 terminals




                                                                                                                                 Asia Pacific
                                                                                                                                  e-coupon (Instant reward)
                                                                                                                                  e-purse
Mexico – Brazil                                               Europe
                                                                                                                                  e-fare (transport)
 Offline PIN Credit card                                       e-fare (transport)
                                                                                                                                  e-ID
 Transport (unbanked                                           Low-value payment
 population in Brazil)                                         Secure Remote authentication
                                                               Prepaid card
                                                               Offline PIN Debit card
                                                               Combination of a Debit and a Credit
                                                               application on the same chip card



                                                                                                Payment markets implementing
                  Value added chip application depends on:                                      only chip payment card
                   Culture of payment                                                           First adopters: mature payment market
                   Maturity of payment market                                                   implementing value added services card
                   Level of confidence in forms of payment

                                                                                                                                                    6
               Nathalie Caye - nathalie.caye@e-excellence-inc.com - © e-excellence inc. 2008
Conclusion: short-term, mid-term and long term
                           short-term, mid-
               perspectives
                                     Issuer                  Cardholder                   Merchant                 Acquirer/Processor             ATM/ABM
                                                                                                                          /ISO                    Processor
                               Fraud mitigation (C,       Fast check-out           Fast check-out, time saving       Cost reduction            PIN Change services
             PIN
                            S/L, MNR)                     Convenient and           Convenient and easy-to-           New range of            (new revenues)
             (off-line
                               New card products        easy-to-use (same        use (same process for all chip    terminals offering          Value-added
             auth)
                            offering a larger           process for all chip     cards)                            (Wireless, self-service   services at the ATM:
                            acceptance network (off-    cards)                     New card acceptance             devices, etc.)            e-fare reloading (new
                            line PIN Debit card,          Larger acceptance      (offline PIN Debit card,            New merchants           revenues)
                            Prepaid card )              network                  Prepaid card) ; Could
                                                                                 encourage higher spending
                                                                                   New services (self-service
Short -




                                                                                 devices with higher floor
 term




                                                                                 limit)
                                                                                   Less paper (till rolls)
                              Contact/Contactless         Replace cash for low     New card acceptance               Increase revenues
             New card
                            card (increase revenues     value payment            (could encourage higher           (number of
             products
                            by replacing cash)            Secure e-banking, e-   spending)                         transactions)
                              Secure remote             commerce (protection
                            authentication (e-          against phishing )
                            banking, e-commerce)
                              Differentiation
                              Increase revenues           Larger acceptance        Wireless terminal                 New merchants
             New
                            (number of transactions)    network and services     (convenience)                       Increase revenues
             terminal
long -term
 Mid and




                                                                                   Self-service devices for high   (number of
             devices
                                                                                 amount purchase (kioks), for      transaction)
                                                                                 items rental (DVD, bicycles,
                                                                                 trolleys, etc.)
                              Convergence and            New services :            Loyalty and reward                Cost reduction            Application
             Misc.
                         Nathalie Caye (transport,
                            Partnership - nathalie.caye@e-excellence-inc.com -program
                                                       transport, loyalty and                                      (private network)         downloading service
                                                                               © e-excellence inc.
                                                                                                                                                          7
                            retailers)                 reward program                                                Loyalty and reward        Partnerships
                         2008
                              Mitigation of a part of   (instant reward)                                           program for
                            fraud due to data                                                                      merchants
                            breaches
Thank you for your attention

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2008 10 22 Baypay Emv Perspectives Reviewed

  • 1. EMV (Chip & PIN) perspectives October, 22nd 2008
  • 2. Chip capabilities A Chip is a Computer => able to offer various functionalities Security (card-present and card-not-present environments) Card authentication (digital signature, digital certificate) ⇒ Mitigate risks of counterfeiting card (through a data breach) and phishing (secure remote authentication for e-commerce & e-banking) Cardholder authentication (off-line PIN) => Mitigate risks of fraud due to stolen/lost and not-received card Value added application(s) can be added onto a chip card e-purse (low value payment), e-ticket/e-fare (transit), e-coupon (loyalty program) Cash easy-to-use and convenient Credit card Card-present transaction Numeric signature and secrets Encrypted PIN Bus fare Card-not-present transaction Digital certificate and secrets for Coupon ($) secure remote authentication Retailer loyalty program 2 Nathalie Caye - nathalie.caye@e-excellence-inc.com - © e-excellence inc. 2008
  • 3. What kind of perspectives can we except with the chip & PIN card ? Offer new products and/or services Context: Economic situation New cards with value-added services (multi-function Fraud issues cards), self-service devices, PIN change service, etc. Consumers needs New consumer habits Develop the acceptance network PIN off-line functionality (debit and prepaid cards), new channels of payment, partnerships Reduce costs Fraud, operational and processing costs Interchange Provide a better customer service Network(s) Processor Convenience, time savings Acquirer Issuer Enhance your public image Innovation & Security ATM Processor Terminal Profitable for all stakeholders Debit/Credit/ Prepaid cards Merchant Cardholder 3 Nathalie Caye - nathalie.caye@e-excellence-inc.com - © e-excellence inc. 2008
  • 4. Demo: chip and PIN card transaction in a restaurant WELCOME Chip & PIN card ENTER AMOUNT Cardholder Merchant 16.08 $ Ok? WAITING FOR CARD INSERT OR SWIPE Check card digital signature PROCESSING (Static or dynamic card authentication) DO NOT REMOVE CARD Terminal ADD TIPS ? YES -> NO -> AMOUNT -> % -> 2.00 $ 4 Nathalie Caye - nathalie.caye@e-excellence-inc.com - © e-excellence inc. 2008
  • 5. Demo: chip and PIN card transaction in a restaurant ENTER PIN PRESS OK Chip & PIN card Cardholder Merchant **** Process online/offline authorization Check PIN (Cardholder authentication) DO NOT REMOVE CARD (eventually dynamic card Generate a dynamic digital GIVE TERMINAL TO CLERK authentication) certification Store the transaction into the chip application APPROVED Print cardholder and merchant REMOVE CARD receipts Terminal 5 Nathalie Caye - nathalie.caye@e-excellence-inc.com - © e-excellence inc. 2008
  • 6. Trends in terms of value added chip cards Canada Russia Low-value payment Kiok Travel ticket Welfare services Offline PIN Debit card vending machine Wireless terminals Asia Pacific e-coupon (Instant reward) e-purse Mexico – Brazil Europe e-fare (transport) Offline PIN Credit card e-fare (transport) e-ID Transport (unbanked Low-value payment population in Brazil) Secure Remote authentication Prepaid card Offline PIN Debit card Combination of a Debit and a Credit application on the same chip card Payment markets implementing Value added chip application depends on: only chip payment card Culture of payment First adopters: mature payment market Maturity of payment market implementing value added services card Level of confidence in forms of payment 6 Nathalie Caye - nathalie.caye@e-excellence-inc.com - © e-excellence inc. 2008
  • 7. Conclusion: short-term, mid-term and long term short-term, mid- perspectives Issuer Cardholder Merchant Acquirer/Processor ATM/ABM /ISO Processor Fraud mitigation (C, Fast check-out Fast check-out, time saving Cost reduction PIN Change services PIN S/L, MNR) Convenient and Convenient and easy-to- New range of (new revenues) (off-line New card products easy-to-use (same use (same process for all chip terminals offering Value-added auth) offering a larger process for all chip cards) (Wireless, self-service services at the ATM: acceptance network (off- cards) New card acceptance devices, etc.) e-fare reloading (new line PIN Debit card, Larger acceptance (offline PIN Debit card, New merchants revenues) Prepaid card ) network Prepaid card) ; Could encourage higher spending New services (self-service Short - devices with higher floor term limit) Less paper (till rolls) Contact/Contactless Replace cash for low New card acceptance Increase revenues New card card (increase revenues value payment (could encourage higher (number of products by replacing cash) Secure e-banking, e- spending) transactions) Secure remote commerce (protection authentication (e- against phishing ) banking, e-commerce) Differentiation Increase revenues Larger acceptance Wireless terminal New merchants New (number of transactions) network and services (convenience) Increase revenues terminal long -term Mid and Self-service devices for high (number of devices amount purchase (kioks), for transaction) items rental (DVD, bicycles, trolleys, etc.) Convergence and New services : Loyalty and reward Cost reduction Application Misc. Nathalie Caye (transport, Partnership - nathalie.caye@e-excellence-inc.com -program transport, loyalty and (private network) downloading service © e-excellence inc. 7 retailers) reward program Loyalty and reward Partnerships 2008 Mitigation of a part of (instant reward) program for fraud due to data merchants breaches
  • 8. Thank you for your attention