How to Troubleshoot Apps for the Modern Connected Worker
Tutorial 1 chapter 1
1. Tutorial 1 – Introducing Routing and Switching in the Enterprise Chapter 1 –
Networking in the Enterprise
1. The ABC Corporation implements the network for its new headquarters using the Cisco
Enterprise Architecture. The network administrator wants to filter the traffic from and to the
outside world. Where should the administrator deploy a firewall device?
a. server farm
b. enterprise edge
c. enterprise campus
d. service provider edge
2. How does a VPN work to support remote user productivity?
a. It uses SSL to encrypt remote user logins to the corporate intranet.
b. It uses secure Telnet for remote user connections to internal network devices.
c. It creates a virtual circuit that allows real-time communications between any two Internet
endpoints.
d. It uses encapsulation to create a secure tunnel for transmission of data across non-secure
networks.
3. What are two important characteristics or functions of devices at the Enterprise Edge? (Choose
two.)
a. providing Internet, telephone, and WAN services to the enterprise network
b. providing a connection point for end-user devices to the enterprise network
c. providing high-speed backbone connectivity with redundant connections
d. providing intrusion detection and intrusion prevention to protect the network against
malicious activity
e. providing packet inspection to determine if incoming packets should be allowed on the
enterprise network
4. Which task would typically only require services located at the access layer of the hierarchical
design model?
a. connecting to the corporate web server to update sales figures
b. using a VPN from home to send data to the main office servers
c. printing a meeting agenda on a local departmental network printer
d. placing a VoIP call to a business associate in another country
e. responding to an e-mail from a co-worker in another department
5. What are two benefits to an employee of teleworking? (Choose two.)
a. reduced commuting costs
b. reduced network complexity
c. reduced need for support staff
d. reduced need for expensive business attire
e. reduced security risks to the network infrastructure
6. What are two important guidelines when using packet sniffers to determine traffic flow patterns?
(Choose two.)
a. Capture only traffic from a single application at a time.
b. Perform the capture on several different network segments.
c. Create a baseline capture during a low or non-utilization period.
d. Relocate highly active servers before attempting the capture.
e. Capture traffic during peak utilization times.
2. 7. A remote user needs to access a networking device on the internal network of the company. The
transactions between the remote user and the device must be secure. Which protocol enables this
to happen securely?
a. HTTP
b. SSH
c. Telnet
d. FTP
8. What is the main purpose of the Access Layer in a hierarchically designed network?
a. performs routing and packet manipulation
b. supplies redundancy and failover protection
c. provides a high-speed, low-latency backbone
d. serves as a network connection point for end-user devices
9. Which statement describes the difference between an enterprise WAN and an enterprise extranet?
a. An enterprise WAN is designed to interconnect local LANs, while an enterprise extranet
is designed to interconnect remote branch offices.
b. An enterprise WAN is designed to interconnect branch offices, while an enterprise
extranet is designed to give access to external business partners.
c. An enterprise WAN is designed to provide remote access for its teleworkers, while an
enterprise extranet is designed to provide Internet connectivity for the enterprise.
d. An enterprise WAN is designed to provide Internet connectivity for the enterprise, while
an enterprise extranet is designed to provide remote access to the enterprise network for
teleworkers.
10. Which two measures help ensure that a hardware problem does not cause an outage in an
enterprise LAN that supports mission critical services? (Choose two.)
a. providing failover capability
b. installing redundant power supplies
c. purchasing more bandwidth from the ISP
d. enabling half-duplex connectivity to access layer devices
e. installing routers that can handle a greater amount of throughput
11. Which three items can be discovered by using a packet sniffer application? (Choose three.)
a. network transmission speed
b. source IP address
c. Ethernet frame type
d. duplex operational status
e. near-end crosstalk (NEXT) level
f. TCP sequence number
12. What are two benefits of controlling the flow of traffic in an enterprise network? (Choose two.)
a. security
b. smaller failure domains
c. more reliable transaction processing
d. bandwidth optimization
e. local control of network services
13. A business consultant must use Internet websites to research a report on the e-business strategies
of several firms and then electronically deliver the report to a group of clients in cities throughout
the world. Which two teleworker tools can the consultant use to accomplish this project? (Choose
two.)
a. VoIP
b. VPN
c. HTTP
d. Telnet
e. email
3. 14. What is a benefit of having an extranet?
a. It provides web-like access to company information for employees only.
b. It limits access to corporate information to secure VPN or remote access connections
only.
c. It allows customers and partners to access company information by connecting to a public
web server.
d. It allows suppliers and contractors to access confidential internal information using
controlled external connections.
15. Which protocol and process could be implemented on a network to ensure that a telecommuter
can attend a training presentation via the use of VoIP and still experience uninterrupted data
streams and quality conversations?
a. TCP and QoS
b. UDP and QoS
c. TCP and queuing
d. UDP and VPN
e. TCP and VPN
16. What is the purpose of the Cisco Enterprise Architecture?
a. remove the three-layer hierarchical model and use a flat network approach
b. divide the network into functional components while still maintaining the concept of
Core, Distribution, and Access Layers
c. provide services and functionality to the core layer by grouping various components into
a single component located in the access layer
d. reduce overall network traffic by grouping server farms, the management server,
corporate intranet, and e-commerce routers in the same layer
17. Which two statements are reasons why UDP is used for voice and video traffic instead of TCP?
(Choose two.)
a. TCP requires all data packets to be delivered for the data to be usable.
b. The acknowledgment process of TCP introduces delays that break the streams of data.
c. UDP does not have mechanisms for retransmitting lost packets.
d. UDP tolerates delays and compensates for them.
e. TCP is a connectionless protocol that provides end-to-end reliability.
f. UDP is a connection-oriented protocol that provides end-to-end reliability.
18. In which functional area of the Cisco Enterprise Architecture should IDS and IPS be located to
detect and prevent malicious activity from outside?
a. enterprise campus
b. WAN and Internet
c. enterprise edge
d. service provider edge
19. Which two solutions would an enterprise IT department use to facilitate secure intranet access for
remote workers? (Choose two.)
a. VPN
b. NAT
c. user authentication
d. client firewall software
e. packet sniffing
20. What type of traffic flow is always considered to be external?
a. file sharing traffic
b. system updates
c. company e-mail
d. Internet bound traffic
e. transaction processing
4. 21. What can be found at the enterprise edge?
a. Internet, VPN, and WAN modules
b. Internet, PSTN, and WAN services
c. server farms and network management
d. campus infrastructure, including access layer devices
22. Why is TCP the preferred Layer 4 protocol for transmitting data files?
a. TCP is more reliable than UDP because it requires lost packets to be retransmitted.
b. TCP requires less processing by the source and destination hosts than UDP.
c. UDP introduces delays that degrade the quality of the data applications.
d. TCP ensures fast delivery because it does not require sequencing or acknowledgements.
23. Which functional component of the Cisco Enterprise Architecture is responsible for hosting
internal servers?
a. enterprise campus
b. enterprise edge
c. service provider edge
d. building distribution
24. What does VoIP provide to telecommuters?
a. high-quality, live-video presentations
b. real-time voice communications over the Internet
c. ability to share desktop applications simultaneously
d. secure, encrypted data transmissions through the Internet