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Stand-Out Micro-Marketing Exploring a Sales & Marketing Revolutions
Riding the Crest… of a Communication Revolution
Unified Neighbors Big Idea Credentials
Unified Neighbors Credentials
Unified Neighbors Credentials
Affordable, Targeted Messaging…
Affordable, Targeted Messaging…
Affordable, Targeted Messaging…
Affordable, Targeted Messaging… But what do we do with it?
Today’s Reality! 1 of 3
Today’s Reality!
Today’s Reality!
Today’s Reality! Important Communication
Too Much Marketing “Help” 2 of 3
Single-Media Sellers “ I’m best for you!” *
Confusion
Non-Objective Decision Making
Data Not Actionable 3 of 3
Affordable, Targeted Messaging… Not Possible
Goals 1.  A Marketing System that Supports Important Action
Goals 1.  A Marketing System that Supports Important Action 2.  A Better Way to THINK about Marketing’s Role
Defining the Goal Correctly *
Loyalty = Long-Term Success *
NOT the Latest Advertising Try *
Priorities Get Upside Down *
*
Emphasis on Loyalty Developed and Trademarked by Enfront
Loyalty Doesn’t Just Happen
Loyalty Doesn’t Just Happen A Set of Stages and Touches
Loyalty Doesn’t Just Happen A Set of Stages and Touches We Can Greatly Affect Progress
Loyalty Doesn’t Just Happen A Set of Stages and Touches We Can Greatly Affect Progress   Right Message, Right Person, Right Time
Loyalty Doesn’t Just Happen A Set of Stages and Touches We Can Greatly Affect Progress   Right Message, Right Person, Right Time ACTION!
Let’s Make It Real Putting Technology and The Client Path to Work
1. Introduction: Target Ideal Client
2. Effective “Second Impression” New High Potential Acquaintance
3. Follow-up Delaying Prospect
4. New Client Welcome, Orientation
5a. Appreciation / Loyalty Building
5b. Upsell / Cross-Sell
* The Tool that Turns Theory Into Action
 
Highly Personalized Touches
Highly Personalized Touches Minimum Order Qty ONE!
Email
Letter
The Postcard Gift Box
Multiple Client Facing Personnel
 
 
 
Any Set of Media Choices
Any Individual or Small Group
Any Predefined Delivery Schedule
 
 
 
Thanks for Your Interest [email_address] 603-321-6640 www.enfrontms.com/rogmark

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Partner Intro Presentation (1) (1)

Notes de l'éditeur

  1. 1. Thanks for your willingness to explore an exciting new way to approach important communication.
  2. 2. We are talking about utilizing a serious communication revolution.
  3. 3. And Enfront’s founder is experienced…using then emerging technology to create Unified Neighbors…
  4. 4. Which has morphed into consumer powerhouse Angie’s List.
  5. 5. The parallel is real…this time utilizing digital technology to create Enfront.
  6. 6. Some call it micro-marketing, supporting targeted messaing…
  7. 7. To small groups…
  8.   8. And to individuals…
  9. It’s been around for awhile, so it’s fair to ask what we’re doing that’s different.
  10. 10. We’ll be talking answers to three major questions
  11. 11. We communicators are wearing too many hats…
  12. 12. We’re juggling too many balls…
  13. 13. And too often important communication winds up here…
  14. 14. Ironically, when it comes to marketing communication, we have two much help…
  15. 15. There are hordes of single-media sales people hawking their solution…
  16. 16. Leading to confusion…
  17. 17. And the possibility of marketing strategy being defined by the most persuasive peddler.
  18. 18. And thirdly, most communicators lack truly actionable data…
  19. 19 Meaning that vital communication can be literally impossible.
  20. 20. So Enfront’s set about building a better communication system,
  21. 21. But realized that new technology calls for a whole new way to think about marketing.
  22. 23. Loyalty is the key to long-term success…proven by Harvard’s Fred Reichheld, but also by observation and common sense.
  23. 24. So the latest promotion, while perhaps important, is not balanced marketing…
  24. 25. And can lead directly to upside-down priorities.
  25. 26. Leaving competitors to do most of the communicating with your loyal clients.
  26. 27. Enfront has trademarked Client Path Marketing… stressing loyalty, of course…
  27. 28. But reminding us that loyalty doesn’t just happen…
  28. 29 It requires a set of stages, through time, and a set of effective touches.
  29. 30. And we dramatically improve the odds of a safe journey…
  30. 31. If we deliver the right message to the right person at the right time.
  31. 32. So this idea is definitely not theory – we’re talking about timely, on-demand communication that happens when it should happen.
  32. 33. Let’s bring the concept to life, with five fundamental uses of micro-marketing… (and here let’s trade ideas, talk goals, make it real)…
  33. 34. Every marketer needs an effective way to earn the attention of Strangers, actually target ideal clients … sometimes with value information, sometimes with methods to simply get the foot in the door.
  34. 35. Networking is big – sometimes formal, at events or on-line… sometimes informal as we travel through life. We need solid, well thought-out ways to qualify the people we meet ad stay in touch with them appropriately.
  35. 36. It would be great every prospect behaved well – kept their appointments, purchased after we make our brilliant presentation… but they don’t always… we’ve already invested heavily in them… it is absolutely fundamental to stay in touch during the decision cycle.
  36. 37. New customers should be welcomed warmly… and we should find out how well we served – a vital moment that can save a slightly wobbly situation, but the window is short.
  37. 38. We should be in regular touch with established clients. Sometimes with information, but often just because we should be maintaining share of mind, vital for long-term loyalty in a highly competitive world.
  38. 39. And this system can help the cash register ring, supporting highly targeted upsell and cross-sell as well as systematic efforts at referral building. [Pause to talk, if dialog not yet flowing]
  39. 40. Now let’s look at a system that makes all this possible.
  40. 41. The Enfront marketing system is on-line, at your-fingertips, and highly integrated.
  41. 42. Your messaging is highly customized for you, highly personalized to your recipient
  42. 43. And minimum order quantity is one … here showing the system’s personalized jumbo postcard.
  43. 44. The system includes a built-in Email module.
  44. 45. A proven attention-grabber in a flexible letter format.
  45. 46. And an innovative gift concept: the postcard box.
  46. 47. And multiple client-facing personnel can share system resources while having their own customized communication.
  47. 48. You have immediate communication literally at your fingertips,
  48. 49. In part because your contact data is integrated and actionable…
  49. 50. And you can arrange for production to be launched tomorrow, or at any time in the future, automatically.
  50. 51. Putting it all together … you can communicate using any set of Enfront’s output media…
  51. 52. Targeted to any individuals or small groups
  52. 53. And delivered at any specified times… with all production and delivery handled by Enfront.
  53. 54. It is truly like hiring a very low-cost marketing assistant…
  54. 55. And the bottom line is the kind of consistent, effective, affordable communication that gets vital touches that make a real difference.
  55. 56. We go to work with open and honest dialog about current strengths and weaknesses in your operation. We prioritize projects. And we build ongoing solutions into your infrastructure.
  56. 57. I look forward to the possibility of working with you.