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Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Using Data
To Drive Interactions
Neil Sholay
Vice President Oracle Digital EMEA
Copyright © 2015 Oracle and/or its affiliates. All rights reserved. Oracle Confidential – Internal
Data Is The New Oil
“Data is the new oil. It’s valuable,
but if unrefined it cannot really be used….”
Clive Humby
Architect of Tesco’s Clubcard, 2006
Copyright © 2015 Oracle and/or its affiliates. All rights reserved. Oracle Confidential – Internal
Data Is The New Oil
“The difference between oil and data is that the product of oil does
not generate more oil (unfortunately), whereas the product of data
(self-driving cars, drones, wearables, etc.) will generate more data
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
4
Data is the foundation of digital business.
Every touch point, every click,
every digital exhaust is relevant insight.
Think of Data as capital or
the next natural resource
Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal
Data Driven Business is about
using Data to drive the
‘Experience’ and remove
‘friction’ from your
processes.
Its about connecting
ecosystems of platforms you
own or share to create
‘Business Moments’ for
customers & employees
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Nike+ Data Driven Experience
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Rolls Royce Civil Aerospace
Data Driven Business Models
Copyright © 2015 Oracle and/or its affiliates. All rights reserved. 8
The true value of digital is derived from interactions
between people, places, businesses and things
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 9
Focus Areas for making
Data Driven Business
a Reality
Automate mundane tasks for
customer and employees
Discover (through
data) way to
improve or create
new products,
services and
business models
Advise customer
and employees
on their current
situation in
context.
Copyright © 2015 Oracle and/or its affiliates. All rights reserved. 10
Infonomics :
A mindset change and
discipline of asserting
economic significance to
information. It provides the
framework for businesses to
measure, manage and
monetise information as a real
asset.
What Is Driving The Shift To Data Driven Business?
Economics of Connections :
In the digital era, the
economics of connections
describes the creation of
value through increased
density of interactions
between business, people
and things
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Oracle Confidential
11
DATA AVAILABILITY
Unprecedented
volumes of data
CLOUD ACCESS
Massively
increased
processing power
A.I. BECOMING THE
‘NORM’
New AI & analytic tools
becoming part of
everyday life
• The consumer is becoming normalised
to the exposure of "signature"
algorithms such as Google's PageRank,
and Amazon's or Netflix's
recommendation engines.
• Business leaders now recognise the
pivotal role played by these algorithms
in delivering business value and
defining competitive differentiation
The confluence of
three trends is creating
a "tipping point"
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
In 1996 Bill Gates famously predicted that
the "real money" to be made on the Internet
will be in delivering content
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Corpus
In the era of Digital / Data Driven business the "corpus"
(the set of information used to train and improve an Intelligent ‘machine’ or
‘Platform’ ) will emerge as a key competitive differentiator.
Copyright © 2015 Oracle and/or its affiliates. All rights reserved. 14
The Future Is Data Business Models Based On Insight
Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 15
If 20 % of your revenue
is not an insight stream by 2020,
you won’t have a digital biz model
Copyright © 2015 Oracle and/or its affiliates. All rights reserved. |
https://www.linkedin.com/in/neilsholay
neil.sholay@oracle.com
@neilsholay

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Using Data to Drive Interactions

  • 1. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. Using Data To Drive Interactions Neil Sholay Vice President Oracle Digital EMEA
  • 2. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. Oracle Confidential – Internal Data Is The New Oil “Data is the new oil. It’s valuable, but if unrefined it cannot really be used….” Clive Humby Architect of Tesco’s Clubcard, 2006
  • 3. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. Oracle Confidential – Internal Data Is The New Oil “The difference between oil and data is that the product of oil does not generate more oil (unfortunately), whereas the product of data (self-driving cars, drones, wearables, etc.) will generate more data
  • 4. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 4 Data is the foundation of digital business. Every touch point, every click, every digital exhaust is relevant insight. Think of Data as capital or the next natural resource
  • 5. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal Data Driven Business is about using Data to drive the ‘Experience’ and remove ‘friction’ from your processes. Its about connecting ecosystems of platforms you own or share to create ‘Business Moments’ for customers & employees
  • 6. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Nike+ Data Driven Experience
  • 7. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Rolls Royce Civil Aerospace Data Driven Business Models
  • 8. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. 8 The true value of digital is derived from interactions between people, places, businesses and things
  • 9. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 9 Focus Areas for making Data Driven Business a Reality Automate mundane tasks for customer and employees Discover (through data) way to improve or create new products, services and business models Advise customer and employees on their current situation in context.
  • 10. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. 10 Infonomics : A mindset change and discipline of asserting economic significance to information. It provides the framework for businesses to measure, manage and monetise information as a real asset. What Is Driving The Shift To Data Driven Business? Economics of Connections : In the digital era, the economics of connections describes the creation of value through increased density of interactions between business, people and things
  • 11. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential 11 DATA AVAILABILITY Unprecedented volumes of data CLOUD ACCESS Massively increased processing power A.I. BECOMING THE ‘NORM’ New AI & analytic tools becoming part of everyday life • The consumer is becoming normalised to the exposure of "signature" algorithms such as Google's PageRank, and Amazon's or Netflix's recommendation engines. • Business leaders now recognise the pivotal role played by these algorithms in delivering business value and defining competitive differentiation The confluence of three trends is creating a "tipping point"
  • 12. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. In 1996 Bill Gates famously predicted that the "real money" to be made on the Internet will be in delivering content
  • 13. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. Corpus In the era of Digital / Data Driven business the "corpus" (the set of information used to train and improve an Intelligent ‘machine’ or ‘Platform’ ) will emerge as a key competitive differentiator.
  • 14. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. 14 The Future Is Data Business Models Based On Insight
  • 15. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 15 If 20 % of your revenue is not an insight stream by 2020, you won’t have a digital biz model
  • 16. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | https://www.linkedin.com/in/neilsholay neil.sholay@oracle.com @neilsholay

Notes de l'éditeur

  1. I always feel that keynotes should inform the audience of something or alternatively provoke or stimulate a change in direction or thinking. My presentation today will focus on he latter….
  2. Our definition (currently) for Data Driven Business is as follows: .....see slide.
  3. Automate mundane tasks for customer and employees Discover (through data) way to improve or create new products, services and business models Advise customer and employees on their current situation in context.
  4. So how do we prove this journey to Store-as-a-Service is possible and possible using Oracle Cloud? Well we don’t tell them, we show them? That what scrappy start-ups do, that what transformational companies do…. We demo, demo, demo till it hurts !!! We co-create customer journeys with our clients and then take those journeys and bring them to life in workshops and through PoCs We produce storyboards and vision videos where it makes sense to demonstrate the art of the possible – and we will show one of these in a moment. And we even participate in Hackathons - an event where software developers, graphic designers and project managers, collaborate intensively to build a solution for a specific need or challenge…. This will have an impact on Sales consulting, as SCs will need to become adept at demo’s and visually selling our cloud services…
  5. 16