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Information Technology Proposal
LIS3021-02, TEAM 4
BRENDAN SAVAGE, INDIA PITTMAN,
NEPHTALIE PIERRE, JOHN SEIGEL, SARAH REECY

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Purpose
The purpose to this report is to provide recommendations for
how Tallahassee Web Development should deal with their
current issues. The work detailed in this report will also be
counted as course credit for the course: Technical
Communication for Information Professions (LIS3021) under
the instruction and supervision of both our professor, Dr.
Howard Rodriguez-Mori, and his assistant, Theodore Milas.

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Problems and Solutions
One of the main issues that Tallahassee Web Development
faces is communication and it’s effectiveness in the company
especially as it grows. TWD also lacks contemporary and
effective technology, which could hinder the project team’s
efficiency and quality of work. These are very important issues
that need to be remedied because of the long-term effect it
could have on the company.

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Hardware
Macbook Pro
 Dual-Core I5
Processor (2.4 GHz)
 4GB RAM
 13 inch Screen
 Unix Based
Terminal

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Mac Server
Quad-Core Native Support
Processor (2.8 for:
Apache
GHz)
MySQL
2 TB Storage PHP
8 GB RAM Perl
Python

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Software
Dreamweaver CS5.5 Web2Project
 Dedicated Code Editor  Project Tracking Software
 Native FTP/SFTP  Unified Calender
 PhoneGap Tools  Unlimited Projects
 Centralized Project
Information

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Connectivity Package
Cell Phones
 T-mobile Small Business
 Unlimited talk/text/data
$49.99/line/mo
 BlackBerry Curve
-web access
-email
-availability

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Organization
 Ways to make communication in the organization
more effective:
• Assigning a "go to" person
o This "go to" person will be the one that will communicate any
information to the other groups "go to" person and receive
information from the other group as well.
o Information can be sent quickly through text, phone call, or
email on the business phones we recommended for each
employee.
• Also, when teams are geographically dispersed groups can do
effective brainstorming with each other by doing live web
conferences on the MacBook Pro.

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Organization
Another way that communication can be more effective is by assigning a
"note taker"
o During group meetings, this individual will be in charge of keeping
up to date on their projects by taking good notes that clearly defined
different roles, issues that might need to be solved, progress of the
project, etc.
o These notes can be passed up to the owners. The owners will know in
great detail and be able to keep track of the different groups.

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People and Training
 One good way to cut down on expenses and provide better
customer support is through a VoIP phone system.
 A business VoIP system does take time and patience to adapt
to.
 Employees need to be trained very well on the numbers of
options, features and benefits the phone system provides.

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People and Training Cont…
 Different vendors will offer free trial periods where businesses can
test the product and determine whether or not it is appropriate for
them to use permanently.
 This is a method for knowing how employees are making the
transition over to the new system.

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People and Training Cont…
 Timeand attendance software is an absolute
must for keeping track of employees.
A good time and attendance system can
modify errors and also prevent manipulation
of the employee time log system.
 The technology and complexity of these
systems has become much more advanced
over time and requires employers to properly
train staff to use them properly.
 When implementing the new system speak
with vendors about their customer service.

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People and Training Cont…
 Having a vendor acknowledge your particular industry and
any required specifications can show more legitimacy for
employees to use.
 The transition to new office systems can be very smooth if
the vendor is willing to explain the various options and
features the system has with you.
 The vendor you choose should be willing to answer all
questions in the early stage and provide a customer service
hotline to do so.

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Recommendations and Conclusion
 New hardware
 Updated Software
 Organize units
 Employee Training
 Cell Phones
 Reorganized
Communications Channels