http://www.newgensoft.com/digital-transformation/ The global technology landscape is witnessing an era of digital transformation. Initially driven by compliance requirements, digitization and process automation have now moved center stage. Enterprises today need business agility to respond to the changing market dynamics. Business success demands enhanced customer experience, faster delivery of services/products to customers, enhanced process transparency, and better compliance levels. Enterprises – large and small, are investing in technology solutions that can drive differentiation. Success will depend on how well you can optimize your IT expenditure. By investing in innovative technologies businesses can ensure continuous adaptation to changes, and also avoid huge recurring investments in restructuring their IT infrastructures.

1. Digital Transformation … Better Business through
Improved Operations

2. Key Benefits of Digital Transformation
Increase in employee efficiency and productivity
Reduction in bill payment cycle
Better audit and compliance management
Establishment of an efficient tracking and monitoring mechanism
Reduction in cost incurred per employee
Efficient utilization of capital assets and infrastructure
Scalable solution that enables faster rollout of initiatives
**Study done by Deloitte for one of Newgen Customers
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3. Newgen Overview
• Products in Enterprise Content Management, Business Process Offices
Management and Customer Communication Management. India
USA
• No 1 in India. UAE
Singapore
• Global footprint in 50 countries
• 1200 people strong 20 years old organization
• 35 Patents for its own products
Rare product company to be in both ”Business Process
Management and Enterprise Content Management” Magic
Quadrant of Gartner
2011 Wave Report for DOCCM (Document
Output for Customer Communication)
Decision Matrix for BPM, 2011
“Top 3 Value for Money BPM Vendor”
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4. Some of Our Prestigious Customers
Banking &
Finance
Insurance
BPO &
Shared
Services
Telecom
Others

5. Pain Areas – Process Management
Risk of damage or
loss, when files Uniform
are physically Distribution of
moved between work
locations
Leakage of
Exception Information
Handling &
Duplication Costs
Real Time
Monitoring
(Current status of
data or
resources)
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6. Newgen Product Suite
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7. Advantage of Digital Transformation
Digital
As Is Process Transformation Value Adds
Visibility at Index the
Fill in Head Office documents
Executive Forms/Gener Send Physical
Documents Exceptions
at Branch scanned and handled at this
ate Files to Centre Reduction in Turn Around Time
uploaded stage
Document
Image Assisted Automatic
Data Entry escalations
Check Courier
documents documents to Parallel Verification becomes easier
for Central Head Routing
Head Completion Office Images sent to Rule based No Physical
Office Central Head Routing movement for
Validations & Office resolutions
Approval Exception
Checking the
Process Management
details Can view electronic images for
reference
Process Automatic
Manual Automatic
Initiate the Update the Monitoring Document
Process Process
Document
Process Online
Archival of
Archival
Handling Documents
SLA Management
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8. Newgen Phase I Solution Approach

9. End To End Newgen Solutioning –Phase I
Scanning (OmniScan)
Archiving (OmniDocs)
Physical Tracking Of Documents (RMS)
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10. Newgen Phase II Solution Approach

11. End To End Newgen Solutioning- Phase II
Scanning (OmniScan) Workflow automation
(Omni Flow)
Business Activity
Archiving
Monitoring – Real
(OmniDocs)
Time Reports
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12. To Sum it up
 Leaner operations focus on value
 Greater
 Greater compliance & governance add task
 Greater  Leverage on best cost-quality model
 Adoptioncontrol on operations
of right and optimized
 Effective Leaner operations
processes use of resources
 SubstantialGreater focus costs , Quick
 cost time and
 Reduced training benefits on business
on-boarding Highly productive organization
 Faster expansions
 Faster turn around times
 Greater compliance
 No redundancies
 Elimination of non value
 Timely access to
add tasks
information
 Improved cost of
 Improved use of
operations
information Optimize
 Greater collaboration
 Associated cost Centralize
benefits
Standardize
Automate
Digitize

13. Case Studies

14. 135% ROI Achieved
Challenges: Benefits:
• Reduction in Bill Payment Cycle  Seamless integration of Workflow with SAP
• Auditory Compliance
 Resource Optimization
• Cost Reduction
 Turn around time brought down from over 5
• Efficient utilization of capital assets and days to under 3 days
infrastructure
 135% ROI achieved over 3 years
• Tracking and monitoring of work
 Additional benefit in retrieving documents for
Auditory Compliance.
Process Automated:
Accounts Payable

15. Implementation across 25 countries
Benefits:
Challenges:
• Serving multiple entities across the globe Centralized processing of transactions in 3
locations for 25 countries
• Developing an integrated framework with
 Major Cost Reduction of transactions
multiple ERP systems - MFG Pro, BPCS etc,
for three way match, cost codes verification. Country specific processes automated on
single platform
• Fulfill country specific localized version needs.
Comprehensive auditing facilities
Processes Automated:
• Accounts Payable Implementation in English and Chinese
language
• Accounts Receivable
• Vendor Bills
• Freight Bills
• Purchase Order
• Purchase Requisition

16. Lets make a difference together
_________________________________________________________________
Contact us to know more on Digital Transformation
Newgen Software Technologies Ltd
D-162, Okhla Phase-1, New Delhi , India
partners@newgen.co.in
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