The digital workplace technology of tomorrow has the potential to increase productivity, boost morale, and deliver business value. So how do you accurately measure the experience quality of that technology so you know where to make improvements? Where do you go from here? We use satnav in our cars because it provides real-time information on the best route to take—what if we could do the same with our technology choices? Imagine having the same impact in IT where you know the directions to take to increase how well users can do their work, and prove the value from IT investments.