Unified Communication Solution On Open Platform, Toan Nguyen, Barcampsaigon 2009

1. Unified communication solution on open platform Toan Nguyen DQN

2. What is recent business communication problem Separate systems (voice, data, video) Separate user tool (Email, Phone, Chat, ..) Duplicate data from system to system Hard to find/collect a suite of “data” to meet business day to day operation High CAPEX and OPEX

3. Ideas to solve Make a unified communication platform (unifying all channels communicated into one platform and one unified user communication tool) Centralized data management Distributed computing Base on Opensource software and open platforms Make free available for community

4. How to develop UML analyze and design Utilize core open source components such Voice/Fax: Asterisk/FreeSwitch,.. Presence: OpenCAP, .. Media: Asterisk/Mediaproxy,.. Chat: Openfire, .. Email: Sendmail, .. Colabrotion: Zimbra, .. Languagues: PHP, Java, Ruby, LUA, MS Visual Studio Framework: CodeIgniter, MS. Net..

5. Web and Audio Conferencing module

6. Visitor free register and host any conference Real time conference session control Mute/Unmute, Lock/Unlock, Kickout, Call-Out Recording on demand … Invite participant (s) to a conference session Via SMS, Email Manage an Personal Address Book Web and Audio Conferencing module

7. Principle layout

8. What next Need more resource (developer) to co-operate to develop other functions and modules Startup a communication based business entity

9. Q&A