1. Groups, Teams &
Teamwork
What is a group?
What is a team?
What is teamwork?
Why is this important?

2. Groups, Teams & Teamwork
What is teamwork?
 Work done by several individuals, each doing
a part, but all subordinating personal
prominence to the efficiency of the whole
 Cooperative effort to achieve a common goal
 Teamwork is an outcome of cooperative
effort

3. Groups, Teams & Teamwork
Difference between a team and a group
 Groups are under the direction of a manager
 Teams are self-managed

4. Groups, Teams & Teamwork
Why Groups and Teams are used
 Naturally occurring social phenomenon
 Foster innovation & creativity
 Improve decision-making
 Offset effects of organizational size
 Meet social needs of individuals
 Maximize resources & create synergy

5. Groups, Teams & Teamwork
How to Maximize Group/Team Effectiveness
 Size matters (5 -7)
 Adequate resources
 Assign roles
 Recognize & manage diversity
 Assign goals
 Group results & Individual results
 Leadership structure

6. Groups, Teams & Teamwork
How To Improve Cohesiveness
 Small group size
 Achieve consensus on goals
 Maximize time spent together
 Raise perceived status of the group
 Stimulate competition with other groups
 Reward group results, not individual results
 Physically isolate the group

7. Groups, Teams & Teamwork
Group Development Model:
Tuckman’s Stage Model
 Forming
 Storming
 Norming
 Performing
 Adjourning

8. Groups, Teams & Teamwork
Group Development Model: Punctuated equilibrium
 First meeting agenda setting
 Period of equilibrium
 Period of Inertia & low productivity
 Midpoint
 Revise game plan
 Period of equilibrium
 High performance
 Final burst of activity
 Finish