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Introduction To Knowledge Management

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Nick Milton
Nick Milton

Knowledge Management basics; an introduction, covering definitions of knowledge and knowledge management, the three enablers of people, process and technology, the two routes of connect and collect, and the two motivators of push and pull. From http://www.knoco.com

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An introduction to Knowledge Management Learning as a way of business
Knowledge and Performance Learning Applying Knowledge is linked to performance. The more you know (as a team, individual or company), the better you perform
What is knowledge? © Knoco Ltd – all rights reserved Knowledge is the ability to take effective action It is the Know-how, born of experience, that allows correct decisions to be made, and effective processes to be developed and applied
What is Knowledge Management? ,[object Object],[object Object],[object Object],[object Object],[object Object],© Knoco Ltd – all rights reserved Management as if Knowledge had Value
KM in support of strategy © Knoco Ltd – all rights reserved Knowledge Management should be focused on developing, perfecting and applying “ what we need to know, to deliver our strategy”
Three key enablers
People © Knoco Ltd – all rights reserved ,[object Object],[object Object],[object Object],[object Object]
Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Knoco Ltd – all rights reserved
Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Knoco Ltd – all rights reserved
The flow of Knowledge © Knoco Ltd – all rights reserved Connecting Collecting
The Flow of Knowledge ,[object Object],[object Object],[object Object]
Motivating © Knoco Ltd – all rights reserved ,[object Object],[object Object],[object Object],[object Object],[object Object]
For more guidance and resources © Knoco Ltd – all rights reserved http://www.knoco.com

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Introduction To Knowledge Management

  • 1. An introduction to Knowledge Management Learning as a way of business
  • 2. Knowledge and Performance Learning Applying Knowledge is linked to performance. The more you know (as a team, individual or company), the better you perform
  • 3. What is knowledge? © Knoco Ltd – all rights reserved Knowledge is the ability to take effective action It is the Know-how, born of experience, that allows correct decisions to be made, and effective processes to be developed and applied
  • 4.
  • 5. KM in support of strategy © Knoco Ltd – all rights reserved Knowledge Management should be focused on developing, perfecting and applying “ what we need to know, to deliver our strategy”
  • 7.
  • 8.
  • 9.
  • 10. The flow of Knowledge © Knoco Ltd – all rights reserved Connecting Collecting
  • 11.
  • 12.
  • 13. For more guidance and resources © Knoco Ltd – all rights reserved http://www.knoco.com