4. Greetings
1. We use polite sentences and phrases when
speaking with people.
2. Types of greetings:
The handshake
The kiss
Formal greetings
Informal greetings
Thank you/thanks/cheers
5. Do’s and Don’ts
Do’s:
Do say “Excuse Me”.
Do say “Please” and “Thank You”.
Do cover your mouth when yawning/coughing.
Do shake hands.
Do say sorry.
Do smile.
Do open doors for other people (for driving).
6. Don’ts:
× Avoid talking loudly in public.
× Do not pick your nose in public.
× Do not spit.
× Do not burp in public.
× Do not pass wind in public.
× Do not ask personal or intimate questions.
7. Social Etiquette
1. Time – be punctual.
2. Dress appropriately according to the
occasions.
3. Introduction and greeting.
8. Eating Etiquette
1. Never lick or put your knife in your mouth.
2. It is impolite to start eating before everyone
has been served unless your host says that
you don't need to wait.
3. Never chew with your mouth open.
4. It is impolite to have your elbows on the
table while you are eating.
5. Never talk with food in your mouth.
9. 6. Don't reach over someone's plate for
something, ask for the item to be passed.
7. It is impolite to put too much food in your
mouth.
8. It is impolite to slurp your food or eat noisily.
9. Never blow your nose on a napkin.
10. Never take food from your neighbour’s plate.
11. Never pick food out of your teeth with your
fingernails.