Retail formats

1. RETAIL FORMATS
MMS (17-19)
Welingkar Institute Of
Management

2. Retail Formats
Types of Retail Stores
Organized
• Trading activities by
licensed traders
• It includes the
departmental stores,
hypermarkets,
supermarkets,etc
• Eg. D-mart, Chedda
stores(opposite
matunga station),
Reliance fresh
Unorganized
• conventional format
of low cost trading
• It includes the
Family owned
businesses,
hawkers, street
traders,etc
• Eg. Hawkers outside
matunga station,
vegetable vendors in
markets

3. Unorganized Retailers

4. Mom-and-pop Stores
 Small family-owned businesses, which sell a
small collection of goods to the customers.
 Individually run and cater to small sections of
the society.
 These stores are known for their high standards
of customer service.

5. Hawkers and Street Vendors
 Individuals who sell products by carrying them
through the street.
 Hawkers and peddlers do not have fixed place
of selling

6. Organized Retailers

7. Department Stores
 Department stores are general merchandisers.
 They offer to the customers mid- to high-quality
products.
 Though they sell general goods, some
department stores sell only a select line of
products.

8. Malls
 One of the most popular and most visited retail
formats in India is the mall. These are the
largest retail format in India.
 They provide everything that a person wants to
buy, all under one roof. From clothes and
accessories to food or cinemas, malls provide
all of this, and more.

9. Discount Stores
 Discount stores are those that offer their
products at a discount
 This is mainly done when there is additional
stock left over towards the end of any season.
 They sell their goods at a reduced rate with an
aim of drawing bargain shoppers.

10. Supermarkets
 One of the other popular retail formats in India
 A supermarket is a grocery store that sells food
and household goods. They are large, most
often self-service and offer a huge variety of
products.
 They provide products for reasonable prices,
and of mid to high quality.

11. Hypermarkets
 Similar to supermarkets, hypermarkets in India
are a combination of supermarket and
department store.
 These are large retailers that provide all kinds
of groceries and general goods.

12. Speciality stores
 The specialty stores specialize in a particular
category or sub-category of goods such as
footwear, sarees, dress material and jewellery.
 These are of smaller size compared to bigger
formats and focus on quality and variety of the
chosen category

13. Warehouse Stores
 This format is an innovation of Sol Price
(1916-2009) who started it in 1976 at
Sandiego, USA.
 It is also known as cash-and-carry and is open
to members only and not the general public.
 A warehouse club is a no-frill, no-thrill large-
format store selling only to its members at
wholesale rate.

14. Franchise stores
 Where implemented, a franchiser licenses its know-
how, procedures, intellectual property, use of
it's business model, brand; and rights to sell its branded
products and services to a franchisee. In return the
franchisee pays certain fees and agrees to comply with
certain obligations, typically set out in a Franchise
 For the franchisor, use of a franchise system is an
alternative business growth strategy, compared to say
expansion through corporate owned outlets or "chain
stores".