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Business Environment
Presented By:
Nishtha Sarawat
CONTENT:
 Business Environment
 Characteristics
 Nature of BE
 Types of BE
 Factors affecting BE
 Porter’s Five forces Model
 Macro Environment
What is Business Environment?
• It comprises of two terms “business” and
“Environment”.
• Business is all about reaping profits from the
opportunities available in environment.
• Organized efforts of enterprises to supply consumers
with products and services for a profit.
• Business in its economic sense means human
activities like production, extraction or purchase or
sales of goods that are performed for earning profits.
Characteristics of Business
 Creation of Utilities
 Recurring activities
 Transfer of Title
Mutual Benefit
Environment
• It refers to the aspects of surrounding.
• Surroundings, influences or circumstances
under which someone or something exists.
Business Environment
It may defined as a set of conditions- Social,
Legal, Economical, Political or Institutional that
are uncontrollable in nature and affects the
functioning of organization.
Features of
BE
Dynamic
Nature
Uncertainty
Relativity
Specific and
general forces
Totality of
External Forces
Nature of Business Environment
• Dynamic in nature
• Uncertainty
• Element of risk
• Opportunities & Threats
• Internal & External factors
• Economic & Non-economic Factors
TYPES OF BUSINESS ENVIRONMENT
• INTERNAL ENVIRONMENT
• EXTERNAL ENVIRONMENT
Internal Environment
It includes the 5 Ms i.e.
Man
Material
Money
Machinery
Management
External Environment
It is of two types:
MICRO / OPERATING
MACRO/ GENERAL
The environment which is close
to the business and affects its
capacity to work.
The factors that create the
opportunities and threats to
business units.
MICRO ENVIRONMENT:
SUPPLIERS
CUSTOMERS
MARKET INTERMEDIARIES
COMPETITORS
PUBLIC
MACRO ENVIRONMENT:
ECONOMIC ENVIRONMENT
NON ECONOMIC ENVIRONMENT
SOCIO-CULTURAL ENVIRONMENT
Factors Affecting Business Environment
Internal Environment:
- Value System
- Mission Objective
- Management & Structure
- Internal Power Relationship
- Human Resource
- Miscellaneous Factors
Micro Environment
It is the environment which an organization
faces in its specific arena.
 This arena may be industry or it may be what
is referred to as a strategic group.
PORTER’S FIVE FORCES MODEL
• Establishes state of competition in an industry
• Helpful in formulating strategies
THE FIVE FORCES
1.THREAT OF NEW ENTRANTS
Barriers to entry(protective shield):
a. Economies of scale
b. Government policy
c. Cost advantage independent of scale
d. Capital requirements
e. Access to distribution
f. Switching cost
2.RIVALRY AMONG EXISTING FIRMS
Factors:
a. Number of firms
b. State of growth of an industry
c. Lack of differentiation opportunities
d. Product standardization and switching costs
e. Exit barriers
f. Diverse competitors
3. THREAT OF SUBSTITUTES
Factors:
a. Switching costs
b. Price
c. Quality and performance
4.BARGAINING POWER OF SUPPLIERS
Factors:
a. Importance of product to the buyer
b. Importance of buyer to the supplier
c. Switching costs
d. Number of suppliers
e. Extent of differentiation and standardisation
5.BARGAINING POWER OF BUYERS
Factors:
a. Volume of purchase relative to total sale
b. Switching cost
c. Extent of buyer’s information
d. Product differentiation
e. Availability of substitutes
MACRO ENVIRONMENT
1. Global Environment
Increasing opportunity
Improving quality
Competition from MNC’s
Deciding which markets to enter and
how to enter
Adjusting the management process
Technological Environment
Increased productivity
Need to spend on R&D
Fast changing technology
Rise and decline of products and
organizations
High expectations of consumers
Economic Environment
Nature of economy
Structure of economy
Economic policies
Trade policy
Foreign investment policy
Fiscal policy
Monetary policy
Economic conditions
Political Environment
Role of legislature
Role of executive
Role of judiciary
Types of government structure
Parliamentary
Monarchies
Theocracy
Socio-cultural environment
Caste system
Education
Family
People’s attitude towards work
Natural environment
Manufacturing depends on physical inputs
Trade between two regions depends on
geographical factors
Environmental Analysis
Presented by:
Nishtha Sarawat
What is Environmental Analysis
The purpose of environmental analysis is to
identify the existing and emerging threats &
opportunities to help formulate appropriate
strategies.
Environmental Analysis
Environmental Evolution
Stages of Environmental
Analysis
It includes:
-Types of Changes
- Forces Driving Change
- Types of Future
Evolution
1. Scanning
2. Monitoring
3. Forecasting
4. Assessment
1. Scanning
 It involves general surveillance of all
environmental factors and their interaction in
order to identify the early signals of possible
change and to detect the change that is
already underway.
 It is a continuous process.
2. Monitoring
• It involves tracking the environment trends,
sequence of events, stream of activities.
• The purpose is to assemble sufficient data to
discern whether certain trends and patterns
are emerging.
3. Forecasting
• It is concerned with developing probable
projections of the direction, scope and
intensity of environment change.
• It tries to layout the evolutionary path of
anticipated change.
4. Assessment
• The outcome of rest of the methods have to
assessed.
• It involves identifying & evaluation how &
why current and projected environmental
changes affect & will affect strategic
management of the organization.
Social Responsibility of Business And Business
Ethics
Presented By:
Nishtha Sarawat
What is Social Responsibility?
 Conducting business in an ethical way and in
the interests of the wider community.
 Responding positively to emerging societal
priorities and expectations
 A Willingness to act ahead of regulatory
confrontation
 Balancing shareholder interest against the
interest of the wider community
 Being a good citizen of the community.
Dimensions of Social Responsibility
 Economic
 Legal
 Ethical
 Voluntary and Philanthropic
 Being a good Corporate citizen
Importance of Social Responsiblity
• Social Entity
• Self Interest
• Moral Justification
• Public Image
• Avoidance of Government Intervention
• Consumer’s Awareness
Question
Arguments for Social Responsibility
Arguments Against Social Responsibility
SR towards different interest groups
1. Responsibility towards Owners/Investors
2. Responsibility towards Employees
3. Responsibility towards customers
4. Responsibility towards Suppliers
5. Responsibility towards the Government
6. Responsibility towards the community
and society
7. Responsibility towards creditors
FACT
India is the first country in the world to make
corporate social responsibility (CSR)
mandatory, following an amendment to The
Company Act, 2013 in April 2014. Businesses
can invest their profits in areas such as
education, poverty, gender equality, and
hunger
TOP 10 COMPANIES DOING CSR
2016 Rankings
This years top companies are:
• Tata Steel Ltd.1
• Tata Power Company Ltd.2
• Ultra Tech Cement Ltd.3
• Mahindra & Mahindra Ltd.4
• Tata Motors Ltd.5
• Tata Chemicals Ltd.6
• ITC Ltd.7
• Shree Cements Ltd.8
• Bharat Petroleum Corporation Ltd.9
• Larsen & Toubro Ltd.10
• Infosys Ltd.11
• ACC Ltd.12
• Indian Oil Corporation Ltd.13
• Ambuja Cements Ltd.14
• Steel Authority of India (SAIL) Ltd.15
• Jubilant Life Sciences Ltd.16
• Coca-Cola India Pvt. Ltd17
• GAIL (India) Ltd.18
• Tata Consultancy Services Ltd.19
• Hindustan Unilever Ltd.20
NOTE
To illustrate how critical CSR has become, a 2017 study by
Cone Communications found that more than 60 percent of
Americans hope businesses will drive social and
environmental change in the absence of government
regulation.
The majority of consumers surveyed (87 percent) said they
would purchase a product because a company supported
an issue they care about. More importantly, a whopping
76 percent will refuse to buy from a company if they learn
it supports an issue contrary to their own beliefs.
Business Ethics
 It refers to the system of moral principles and
rules of conduct applied to the business.
 Business should be conducted according to
certain self recognized moral standards.
Culture
It is a shared, learned, symbolic system of
values, beliefs and attitudes that shapes and
influences perception and behavior.
Characteristics of Culture
Patterned
Mutually Constructed
Symbolic
Learned
Shared
Arbitrary
Internalized
Layers of Culture
• National Level
• Regional level
• Gender Level
• Generation level
• Social class level
• Corporate level
N
National level
Regional level
Gender level
Generation Level
Corporate
level
Social Class level
Culture & Organizational Behavior
Centralized Vs
Decentralized
decision
making
Safety Vs. Risk
Individual Vs
Group Reward
Informal Vs.
Formal
Procedures
Cooperation
Vs.
Competition
Stability Vs.
Innovation
Business Environment
Business Environment

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Business Environment

  • 2. CONTENT:  Business Environment  Characteristics  Nature of BE  Types of BE  Factors affecting BE  Porter’s Five forces Model  Macro Environment
  • 3. What is Business Environment? • It comprises of two terms “business” and “Environment”. • Business is all about reaping profits from the opportunities available in environment. • Organized efforts of enterprises to supply consumers with products and services for a profit. • Business in its economic sense means human activities like production, extraction or purchase or sales of goods that are performed for earning profits.
  • 4. Characteristics of Business  Creation of Utilities  Recurring activities  Transfer of Title Mutual Benefit
  • 5. Environment • It refers to the aspects of surrounding. • Surroundings, influences or circumstances under which someone or something exists.
  • 6. Business Environment It may defined as a set of conditions- Social, Legal, Economical, Political or Institutional that are uncontrollable in nature and affects the functioning of organization.
  • 8. Nature of Business Environment • Dynamic in nature • Uncertainty • Element of risk • Opportunities & Threats • Internal & External factors • Economic & Non-economic Factors
  • 9. TYPES OF BUSINESS ENVIRONMENT • INTERNAL ENVIRONMENT • EXTERNAL ENVIRONMENT
  • 10. Internal Environment It includes the 5 Ms i.e. Man Material Money Machinery Management
  • 11. External Environment It is of two types: MICRO / OPERATING MACRO/ GENERAL The environment which is close to the business and affects its capacity to work. The factors that create the opportunities and threats to business units.
  • 12. MICRO ENVIRONMENT: SUPPLIERS CUSTOMERS MARKET INTERMEDIARIES COMPETITORS PUBLIC MACRO ENVIRONMENT: ECONOMIC ENVIRONMENT NON ECONOMIC ENVIRONMENT SOCIO-CULTURAL ENVIRONMENT
  • 13. Factors Affecting Business Environment Internal Environment: - Value System - Mission Objective - Management & Structure - Internal Power Relationship - Human Resource - Miscellaneous Factors
  • 14. Micro Environment It is the environment which an organization faces in its specific arena.  This arena may be industry or it may be what is referred to as a strategic group.
  • 15. PORTER’S FIVE FORCES MODEL • Establishes state of competition in an industry • Helpful in formulating strategies
  • 16. THE FIVE FORCES 1.THREAT OF NEW ENTRANTS Barriers to entry(protective shield): a. Economies of scale b. Government policy c. Cost advantage independent of scale d. Capital requirements e. Access to distribution f. Switching cost
  • 17. 2.RIVALRY AMONG EXISTING FIRMS Factors: a. Number of firms b. State of growth of an industry c. Lack of differentiation opportunities d. Product standardization and switching costs e. Exit barriers f. Diverse competitors
  • 18. 3. THREAT OF SUBSTITUTES Factors: a. Switching costs b. Price c. Quality and performance
  • 19. 4.BARGAINING POWER OF SUPPLIERS Factors: a. Importance of product to the buyer b. Importance of buyer to the supplier c. Switching costs d. Number of suppliers e. Extent of differentiation and standardisation
  • 20. 5.BARGAINING POWER OF BUYERS Factors: a. Volume of purchase relative to total sale b. Switching cost c. Extent of buyer’s information d. Product differentiation e. Availability of substitutes
  • 21.
  • 22. MACRO ENVIRONMENT 1. Global Environment Increasing opportunity Improving quality Competition from MNC’s Deciding which markets to enter and how to enter Adjusting the management process
  • 23. Technological Environment Increased productivity Need to spend on R&D Fast changing technology Rise and decline of products and organizations High expectations of consumers
  • 24. Economic Environment Nature of economy Structure of economy Economic policies Trade policy Foreign investment policy Fiscal policy Monetary policy Economic conditions
  • 25. Political Environment Role of legislature Role of executive Role of judiciary Types of government structure Parliamentary Monarchies Theocracy
  • 27. Natural environment Manufacturing depends on physical inputs Trade between two regions depends on geographical factors
  • 28.
  • 30. What is Environmental Analysis The purpose of environmental analysis is to identify the existing and emerging threats & opportunities to help formulate appropriate strategies.
  • 31. Environmental Analysis Environmental Evolution Stages of Environmental Analysis It includes: -Types of Changes - Forces Driving Change - Types of Future Evolution 1. Scanning 2. Monitoring 3. Forecasting 4. Assessment
  • 32. 1. Scanning  It involves general surveillance of all environmental factors and their interaction in order to identify the early signals of possible change and to detect the change that is already underway.  It is a continuous process.
  • 33. 2. Monitoring • It involves tracking the environment trends, sequence of events, stream of activities. • The purpose is to assemble sufficient data to discern whether certain trends and patterns are emerging.
  • 34. 3. Forecasting • It is concerned with developing probable projections of the direction, scope and intensity of environment change. • It tries to layout the evolutionary path of anticipated change.
  • 35. 4. Assessment • The outcome of rest of the methods have to assessed. • It involves identifying & evaluation how & why current and projected environmental changes affect & will affect strategic management of the organization.
  • 36.
  • 37. Social Responsibility of Business And Business Ethics Presented By: Nishtha Sarawat
  • 38. What is Social Responsibility?  Conducting business in an ethical way and in the interests of the wider community.  Responding positively to emerging societal priorities and expectations  A Willingness to act ahead of regulatory confrontation  Balancing shareholder interest against the interest of the wider community  Being a good citizen of the community.
  • 39. Dimensions of Social Responsibility  Economic  Legal  Ethical  Voluntary and Philanthropic  Being a good Corporate citizen
  • 40. Importance of Social Responsiblity • Social Entity • Self Interest • Moral Justification • Public Image • Avoidance of Government Intervention • Consumer’s Awareness
  • 41. Question Arguments for Social Responsibility Arguments Against Social Responsibility
  • 42. SR towards different interest groups 1. Responsibility towards Owners/Investors 2. Responsibility towards Employees 3. Responsibility towards customers 4. Responsibility towards Suppliers 5. Responsibility towards the Government 6. Responsibility towards the community and society 7. Responsibility towards creditors
  • 43. FACT India is the first country in the world to make corporate social responsibility (CSR) mandatory, following an amendment to The Company Act, 2013 in April 2014. Businesses can invest their profits in areas such as education, poverty, gender equality, and hunger
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50. TOP 10 COMPANIES DOING CSR
  • 51. 2016 Rankings This years top companies are: • Tata Steel Ltd.1 • Tata Power Company Ltd.2 • Ultra Tech Cement Ltd.3 • Mahindra & Mahindra Ltd.4 • Tata Motors Ltd.5 • Tata Chemicals Ltd.6 • ITC Ltd.7 • Shree Cements Ltd.8 • Bharat Petroleum Corporation Ltd.9 • Larsen & Toubro Ltd.10 • Infosys Ltd.11 • ACC Ltd.12 • Indian Oil Corporation Ltd.13 • Ambuja Cements Ltd.14 • Steel Authority of India (SAIL) Ltd.15 • Jubilant Life Sciences Ltd.16 • Coca-Cola India Pvt. Ltd17 • GAIL (India) Ltd.18 • Tata Consultancy Services Ltd.19 • Hindustan Unilever Ltd.20
  • 52. NOTE To illustrate how critical CSR has become, a 2017 study by Cone Communications found that more than 60 percent of Americans hope businesses will drive social and environmental change in the absence of government regulation. The majority of consumers surveyed (87 percent) said they would purchase a product because a company supported an issue they care about. More importantly, a whopping 76 percent will refuse to buy from a company if they learn it supports an issue contrary to their own beliefs.
  • 53. Business Ethics  It refers to the system of moral principles and rules of conduct applied to the business.  Business should be conducted according to certain self recognized moral standards.
  • 54. Culture It is a shared, learned, symbolic system of values, beliefs and attitudes that shapes and influences perception and behavior.
  • 55. Characteristics of Culture Patterned Mutually Constructed Symbolic Learned Shared Arbitrary Internalized
  • 56. Layers of Culture • National Level • Regional level • Gender Level • Generation level • Social class level • Corporate level N National level Regional level Gender level Generation Level Corporate level Social Class level
  • 57. Culture & Organizational Behavior Centralized Vs Decentralized decision making Safety Vs. Risk Individual Vs Group Reward Informal Vs. Formal Procedures Cooperation Vs. Competition Stability Vs. Innovation