Mc Donalds
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Mc Donalds Operation Management
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Mc Donalds
- 1. McDonald’s Corporation- Operation Management
- 7. Operations: Supplier Side “ You have got to be deaf, dumb & ignorant to loose Mc Donald’s business once you have it”
Notes de l'éditeur
- Quality – as per the standards set by Mc Donalds. Service – Fast Cleanliness – Environmental factors should also be considered. Value – Value added service
- We live where we work and we care where we live – Director Mcd Operations EDF has expertise in waste management First of its kind collaboration of private company with an environment organization … risky tie up but turned out to be very successful … work beyond waste managemetn EDF – founded in 1967 to stop spraying spread of DDT , by 1990 one of most respected organization & 18mn revenues -------- no charge from McD
- EDF given access to corporate information & company stores Comprehensive – covered all materials & all aspects of company operations Incremental – no single solutions but array of solutions 42 new features – reusalbe shipping containers , packaging changes , new & expanded recycle efforts , retraining employees
- Perceived to be environment daemon because of serving in disposable containers 80% BTC – so required involving suppliers and flexibility to franchises Task Force evaluated effects on 4 parties Customers, Suppliers , Franchisees & Environment e.g. Shipping pallets were used earlier on average 1.8 times now used more than 30-40 times --- reduce cost and waste
- Bags - , used unbleached material so brown in color Boxes - –1 of the 2 largest waste component ………… 34% of on premise waste, 300-400 boxes/week in every restaurant. Boxes – small supplier approached with a box having 21% old newsprint , with consultant they achieved 35% target Savings of 250-600 dollars in garbage collections 350 stores build every year and 1000 remodeled over 500 suppliers already registered to participate
- Reduced volume of waste by 90% in packaging 1 st – food warm , 2 nd – food tasty , 3 rd – easy to handle , 4 th – meet standard of appearance 3 layered wrap – inside tissue , polyethylene in the middle , outer sheet of paper Reduce waste – advantage Volume of boxes in which layered was wrapped reduced when compared to clamshell
- Less volume of boxes in which layered was wrapped reduced when compared to clamshell