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REBOOTING	
  ADVERTISING	
  
FOR	
  A	
  DIGITAL	
  WORLD
In	
  2000	
  the	
  outstanding	
  adver2sing	
  
campaign	
  of	
  the	
  year	
  involved	
  a	
  group	
  of	
  
guys	
  shou2ng	
  “Wassup”
In	
  2000	
  the	
  outstanding	
  adver2sing	
  
campaign	
  of	
  the	
  year	
  involved	
  a	
  group	
  of	
  
guys	
  shou2ng	
  “Wassup”
“IN	
  OUR	
  LIFETIMES,	
  WE’LL	
  NEVER	
  SEE	
  SO	
  MUCH	
  VALUE	
  
CREATED	
  FROM	
  A	
  SINGLE	
  IDEA.	
  IT	
  MAKES	
  BUDWEISER	
  A	
  
BRAND	
  FOR	
  EVERY	
  CULTURE,	
  EVERY	
  DEMOGRAPHIC	
  AND	
  
EVERY	
  COMMUNITY.	
  IT	
  MAKES	
  BUDWEISER	
  A	
  YOUNGER,	
  
HIPPER,	
  MORE	
  CONTEMPORARY	
  BRAND.”
ANHEUSER-­‐BUSCH
In	
  2013	
  the	
  outstanding	
  piece	
  of	
  marke2ng	
  
involved	
  a	
  mission	
  to	
  the	
  Edge	
  of	
  Space	
  
and	
  a	
  supersonic	
  freefall
The	
  Red	
  Bull	
  Stratos	
  project,	
  while	
  unique	
  
in	
  its	
  ambi2on,	
  is	
  representa2ve	
  of	
  a	
  
necessary	
  shiO	
  in	
  adver2sing
The	
  Red	
  Bull	
  Stratos	
  project,	
  while	
  unique	
  
in	
  its	
  ambi2on,	
  is	
  representa2ve	
  of	
  a	
  
necessary	
  shiO	
  in	
  adver2sing
“THE	
  STRATOS	
  PROJECT	
  ALSO	
  HINTS	
  AT	
  A	
  WIDER	
  SHIFT	
  IN	
  
MARKETING	
  IN	
  THE	
  DIGITAL	
  AGE:	
  IT	
  IS	
  NO	
  LONGER	
  ENOUGH	
  
TO	
  OBSESS	
  OVER	
  BRAND	
  VALUATION	
  AND	
  IMAGE.	
  
CONSUMERS	
  ARE	
  INCREASINGLY	
  DEMANDING	
  THAT	
  BRANDS	
  
PROVE	
  THEIR	
  WORTH,	
  A	
  SHIFT	
  THAT	
  HAS	
  HUGE	
  
IMPLICATIONS	
  FOR	
  MARKETERS.”
MARKETING	
  MAGAZINE
Digital	
  technology	
  has	
  disrupted	
  the	
  
symbio2c	
  rela2onship	
  between	
  media	
  and	
  
marke2ng
We	
  used	
  to	
  live	
  in	
  a	
  world	
  of	
  informa2on	
  
scarcity	
  where	
  media	
  was	
  controlled	
  by	
  a	
  
rela2vely	
  small	
  select	
  group	
  
We	
  now	
  live	
  in	
  a	
  world	
  of	
  informa2on	
  
super	
  abundance	
  where	
  tradi2onal	
  media	
  
owners	
  have	
  lost	
  some	
  of	
  their	
  hold	
  on	
  our	
  
aUen2on
Informa2on	
  has	
  become	
  a	
  universal	
  
commodity	
  that	
  is	
  created	
  and	
  ac2vely	
  
traded	
  by	
  us	
  all
And	
  media	
  is	
  no	
  longer	
  just	
  an	
  asset	
  
created	
  by	
  the	
  few	
  to	
  be	
  passively	
  
consumed	
  by	
  the	
  many
In	
  this	
  new	
  digital	
  age	
  our	
  aUen2on	
  is	
  
fragmented	
  across	
  an	
  array	
  of	
  channels	
  
and	
  devices
And	
  this	
  fragmenta2on	
  is	
  only	
  likely	
  to	
  
increase	
  as	
  the	
  Internet	
  becomes	
  
increasingly	
  mobile
And	
  this	
  fragmenta2on	
  is	
  only	
  likely	
  to	
  
increase	
  as	
  the	
  Internet	
  becomes	
  
increasingly	
  mobile
This	
  has	
  drama2c	
  implica2ons	
  for	
  mass	
  
media	
  owners
It	
  also	
  has	
  drama2c	
  implica2ons	
  for	
  the	
  
adver2sing	
  industry
Clearly	
  tradi2onal	
  media	
  s2ll	
  has	
  a	
  very	
  
important	
  to	
  role	
  to	
  play	
  in	
  the	
  brand	
  
building	
  process
Clearly	
  tradi2onal	
  media	
  s2ll	
  has	
  a	
  very	
  
important	
  to	
  role	
  to	
  play	
  in	
  the	
  brand	
  
building	
  process
However	
  we	
  can’t	
  afford	
  to	
  ignore	
  the	
  
transforma2ve	
  impact	
  of	
  digital	
  on	
  the	
  
efficiency	
  and	
  effec2veness	
  of	
  adver2sing	
  
However	
  we	
  can’t	
  afford	
  to	
  ignore	
  the	
  
transforma2ve	
  impact	
  of	
  digital	
  on	
  the	
  
efficiency	
  and	
  effec2veness	
  of	
  adver2sing	
  
“THE	
  INTERNET	
  HAS	
  UPENDED	
  HOW	
  CONSUMERS	
  ENGAGE	
  
WITH	
  BRANDS.	
  IT	
  IS	
  TRANSFORMING	
  THE	
  ECONOMICS	
  OF	
  
MARKETING	
  AND	
  MAKING	
  OBSOLETE	
  MANY	
  OF	
  THE	
  
FUNCTION’S	
  TRADITIONAL	
  STRATEGIES	
  AND	
  STRUCTURES.	
  
FOR	
  MARKETERS	
  THE	
  OLD	
  WAY	
  OF	
  DOING	
  BUSINESS	
  IS	
  
UNSUSTAINABLE.”
DAVID	
  EDELMAN,	
  MCKINSEY
New	
  digital	
  devices	
  provide	
  an	
  
extraordinarily	
  rich	
  canvas	
  to	
  create	
  
stories	
  that	
  engage	
  rather	
  than	
  just	
  ads	
  
that	
  simplify	
  
New	
  digital	
  devices	
  provide	
  an	
  
extraordinarily	
  rich	
  canvas	
  to	
  create	
  
stories	
  that	
  engage	
  rather	
  than	
  just	
  ads	
  
that	
  simplify	
  
New	
  digital	
  devices	
  provide	
  an	
  
extraordinarily	
  rich	
  canvas	
  to	
  create	
  
stories	
  that	
  engage	
  rather	
  than	
  just	
  ads	
  
that	
  simplify	
  
“THE	
  TABLET,	
  THOUGH,	
  WITH	
  ITS	
  PRINT	
  REPLACEMENT	
  +	
  
INTERACTION	
  ABILITIES,	
  OFFERS	
  GAME-­‐CHANGING	
  SELLING	
  
AND	
  BUYING	
  POSSIBILITIES.	
  FOR	
  THIS	
  INTERACTIVE	
  WORLD,	
  
IT’S	
  BEYOND	
  TILTING	
  AND	
  TAPPING	
  -­‐	
  IT’S	
  TIME	
  TO	
  SHAKE,	
  
RATTLE,	
  AND	
  ROLL	
  THE	
  WORLDS	
  OF	
  ADVERTISING.”
NIEMAN	
  JOURNALISM	
  LAB,	
  HARVARD	
  
With	
  digital	
  data	
  relevance	
  trumps	
  reach	
  
elimina2ng	
  the	
  waste	
  inherent	
  in	
  
broadcast	
  media
Digital	
  tools	
  enable	
  marketers	
  to	
  create	
  
content	
  that	
  people	
  want	
  to	
  connect	
  with	
  
rather	
  than	
  adver2sing	
  they	
  try	
  to	
  ignore
Digital	
  pla_orms	
  enable	
  brand	
  advocacy	
  
rather	
  than	
  just	
  brand	
  awareness	
  which	
  
beUer	
  suits	
  the	
  way	
  the	
  consumers	
  
actually	
  make	
  decisions
Digital	
  pla_orms	
  enable	
  brand	
  advocacy	
  
rather	
  than	
  just	
  brand	
  awareness	
  which	
  
beUer	
  suits	
  the	
  way	
  the	
  consumers	
  
actually	
  make	
  decisions
“WE	
  ARE	
  NOT	
  A	
  SPECIES	
  OF	
  INDEPENDENT,	
  SELF-­‐	
  
DETERMING	
  INDIVIDUALS,	
  WHATEVER	
  OUR	
  BRAINS	
  AND	
  
CULTURE	
  TELL	
  US.	
  MOST	
  OF	
  OUR	
  BEHAVIOUR	
  IS	
  THE	
  RESULT	
  
OF	
  OUR	
  INTERACTION	
  WITH	
  OTHER	
  PEOPLE	
  BECAUSE	
  WE	
  
ARE	
  A	
  SUPER	
  SOCIAL	
  SPECIES.	
  A	
  HERD	
  ANIMAL,	
  IF	
  YOU	
  LIKE.	
  
WE	
  DO	
  WHAT	
  WE	
  DO	
  BECAUSE	
  OF	
  THOSE	
  AROUND	
  US.”
MARK	
  EARLS,	
  AUTHOR,	
  HERD
The	
  inherent	
  interac2vity	
  of	
  digital	
  enables	
  
on-­‐going	
  conversa2ons	
  to	
  replace	
  
intermiUent	
  campaigns
The	
  inherent	
  interac2vity	
  of	
  digital	
  enables	
  
on-­‐going	
  conversa2ons	
  to	
  replace	
  
intermiUent	
  campaigns
“CONVERSATIONS	
  AMOUNG	
  THE	
  MEMBERS	
  OF	
  YOUR	
  
MARKETPLACE	
  HAPPEN	
  WHETHER	
  YOU	
  LIKE	
  IT	
  OR	
  NOT.	
  
GOOD	
  MARKETING	
  ENCOURAGES	
  THE	
  RIGHT	
  SORT	
  OF	
  
CONVERSATION.”
SETH	
  GODIN,	
  AUTHOR,	
  PERMISSION	
  MARKETING
In	
  a	
  digital	
  world	
  brand	
  pla_orms	
  are	
  more	
  
powerful	
  than	
  brand	
  posi2oning	
  
statements
And	
  digital	
  channels	
  increase	
  the	
  value	
  of	
  
integrated	
  ideas	
  making	
  them	
  even	
  more	
  
important	
  than	
  insights
So	
  this	
  isn’t	
  about	
  the	
  death	
  of	
  adver2sing	
  
or	
  tradi2onal	
  media,	
  it’s	
  about	
  harnessing	
  
the	
  new	
  opportuni2es	
  that	
  exist	
  in	
  a	
  digital	
  
world	
  to	
  improve	
  the	
  marke2ng	
  process
So	
  this	
  isn’t	
  about	
  the	
  death	
  of	
  adver2sing	
  
or	
  tradi2onal	
  media,	
  it’s	
  about	
  harnessing	
  
the	
  new	
  opportuni2es	
  that	
  exist	
  in	
  a	
  digital	
  
world	
  to	
  improve	
  the	
  marke2ng	
  process
“THE	
  ROUGH	
  GUIDE	
  TO	
  MARKETING	
  SUCCESS	
  USED	
  TO	
  BE	
  
THAT	
  YOU	
  GOT	
  WHAT	
  YOU	
  PAID	
  FOR.	
  NO	
  LONGER.	
  WHILE	
  
TRADITIONAL	
  ‘PAID	
  MEDIA’	
  -­‐	
  SUCH	
  AS	
  TELEVISION	
  AND	
  
RADIO	
  COMMERCIALS,	
  PRINT	
  ADVERTISEMENTS,	
  AND	
  
ROADSIDE	
  BILLBOARDS	
  -­‐	
  STILL	
  PLAY	
  A	
  MAJOR	
  ROLE,	
  
COMPANIES	
  TODAY	
  CAN	
  EXPLOIT	
  MANY	
  ALTERNATIVE	
  
FORMS	
  OF	
  MEDIA.”
DAVID	
  EDELMAN	
  &	
  BRIAN	
  SALSBURG,	
  MCKINSEY
Nick	
  Blunden	
  |	
  Global	
  Digital	
  Publisher	
  |	
  
The	
  Economist	
  |	
  
nickblunden@economist.com	
  |	
  
@nickblunden
REBOOTING	
  ADVERTISING	
  
FOR	
  A	
  DIGITAL	
  WORLD

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Rebooting Advertising for a Digital World

  • 1. REBOOTING  ADVERTISING   FOR  A  DIGITAL  WORLD
  • 2. In  2000  the  outstanding  adver2sing   campaign  of  the  year  involved  a  group  of   guys  shou2ng  “Wassup”
  • 3. In  2000  the  outstanding  adver2sing   campaign  of  the  year  involved  a  group  of   guys  shou2ng  “Wassup” “IN  OUR  LIFETIMES,  WE’LL  NEVER  SEE  SO  MUCH  VALUE   CREATED  FROM  A  SINGLE  IDEA.  IT  MAKES  BUDWEISER  A   BRAND  FOR  EVERY  CULTURE,  EVERY  DEMOGRAPHIC  AND   EVERY  COMMUNITY.  IT  MAKES  BUDWEISER  A  YOUNGER,   HIPPER,  MORE  CONTEMPORARY  BRAND.” ANHEUSER-­‐BUSCH
  • 4. In  2013  the  outstanding  piece  of  marke2ng   involved  a  mission  to  the  Edge  of  Space   and  a  supersonic  freefall
  • 5. The  Red  Bull  Stratos  project,  while  unique   in  its  ambi2on,  is  representa2ve  of  a   necessary  shiO  in  adver2sing
  • 6. The  Red  Bull  Stratos  project,  while  unique   in  its  ambi2on,  is  representa2ve  of  a   necessary  shiO  in  adver2sing “THE  STRATOS  PROJECT  ALSO  HINTS  AT  A  WIDER  SHIFT  IN   MARKETING  IN  THE  DIGITAL  AGE:  IT  IS  NO  LONGER  ENOUGH   TO  OBSESS  OVER  BRAND  VALUATION  AND  IMAGE.   CONSUMERS  ARE  INCREASINGLY  DEMANDING  THAT  BRANDS   PROVE  THEIR  WORTH,  A  SHIFT  THAT  HAS  HUGE   IMPLICATIONS  FOR  MARKETERS.” MARKETING  MAGAZINE
  • 7. Digital  technology  has  disrupted  the   symbio2c  rela2onship  between  media  and   marke2ng
  • 8. We  used  to  live  in  a  world  of  informa2on   scarcity  where  media  was  controlled  by  a   rela2vely  small  select  group  
  • 9. We  now  live  in  a  world  of  informa2on   super  abundance  where  tradi2onal  media   owners  have  lost  some  of  their  hold  on  our   aUen2on
  • 10. Informa2on  has  become  a  universal   commodity  that  is  created  and  ac2vely   traded  by  us  all
  • 11. And  media  is  no  longer  just  an  asset   created  by  the  few  to  be  passively   consumed  by  the  many
  • 12. In  this  new  digital  age  our  aUen2on  is   fragmented  across  an  array  of  channels   and  devices
  • 13. And  this  fragmenta2on  is  only  likely  to   increase  as  the  Internet  becomes   increasingly  mobile
  • 14. And  this  fragmenta2on  is  only  likely  to   increase  as  the  Internet  becomes   increasingly  mobile
  • 15. This  has  drama2c  implica2ons  for  mass   media  owners
  • 16. It  also  has  drama2c  implica2ons  for  the   adver2sing  industry
  • 17. Clearly  tradi2onal  media  s2ll  has  a  very   important  to  role  to  play  in  the  brand   building  process
  • 18. Clearly  tradi2onal  media  s2ll  has  a  very   important  to  role  to  play  in  the  brand   building  process
  • 19. However  we  can’t  afford  to  ignore  the   transforma2ve  impact  of  digital  on  the   efficiency  and  effec2veness  of  adver2sing  
  • 20. However  we  can’t  afford  to  ignore  the   transforma2ve  impact  of  digital  on  the   efficiency  and  effec2veness  of  adver2sing   “THE  INTERNET  HAS  UPENDED  HOW  CONSUMERS  ENGAGE   WITH  BRANDS.  IT  IS  TRANSFORMING  THE  ECONOMICS  OF   MARKETING  AND  MAKING  OBSOLETE  MANY  OF  THE   FUNCTION’S  TRADITIONAL  STRATEGIES  AND  STRUCTURES.   FOR  MARKETERS  THE  OLD  WAY  OF  DOING  BUSINESS  IS   UNSUSTAINABLE.” DAVID  EDELMAN,  MCKINSEY
  • 21. New  digital  devices  provide  an   extraordinarily  rich  canvas  to  create   stories  that  engage  rather  than  just  ads   that  simplify  
  • 22. New  digital  devices  provide  an   extraordinarily  rich  canvas  to  create   stories  that  engage  rather  than  just  ads   that  simplify  
  • 23. New  digital  devices  provide  an   extraordinarily  rich  canvas  to  create   stories  that  engage  rather  than  just  ads   that  simplify   “THE  TABLET,  THOUGH,  WITH  ITS  PRINT  REPLACEMENT  +   INTERACTION  ABILITIES,  OFFERS  GAME-­‐CHANGING  SELLING   AND  BUYING  POSSIBILITIES.  FOR  THIS  INTERACTIVE  WORLD,   IT’S  BEYOND  TILTING  AND  TAPPING  -­‐  IT’S  TIME  TO  SHAKE,   RATTLE,  AND  ROLL  THE  WORLDS  OF  ADVERTISING.” NIEMAN  JOURNALISM  LAB,  HARVARD  
  • 24. With  digital  data  relevance  trumps  reach   elimina2ng  the  waste  inherent  in   broadcast  media
  • 25. Digital  tools  enable  marketers  to  create   content  that  people  want  to  connect  with   rather  than  adver2sing  they  try  to  ignore
  • 26. Digital  pla_orms  enable  brand  advocacy   rather  than  just  brand  awareness  which   beUer  suits  the  way  the  consumers   actually  make  decisions
  • 27. Digital  pla_orms  enable  brand  advocacy   rather  than  just  brand  awareness  which   beUer  suits  the  way  the  consumers   actually  make  decisions “WE  ARE  NOT  A  SPECIES  OF  INDEPENDENT,  SELF-­‐   DETERMING  INDIVIDUALS,  WHATEVER  OUR  BRAINS  AND   CULTURE  TELL  US.  MOST  OF  OUR  BEHAVIOUR  IS  THE  RESULT   OF  OUR  INTERACTION  WITH  OTHER  PEOPLE  BECAUSE  WE   ARE  A  SUPER  SOCIAL  SPECIES.  A  HERD  ANIMAL,  IF  YOU  LIKE.   WE  DO  WHAT  WE  DO  BECAUSE  OF  THOSE  AROUND  US.” MARK  EARLS,  AUTHOR,  HERD
  • 28. The  inherent  interac2vity  of  digital  enables   on-­‐going  conversa2ons  to  replace   intermiUent  campaigns
  • 29. The  inherent  interac2vity  of  digital  enables   on-­‐going  conversa2ons  to  replace   intermiUent  campaigns “CONVERSATIONS  AMOUNG  THE  MEMBERS  OF  YOUR   MARKETPLACE  HAPPEN  WHETHER  YOU  LIKE  IT  OR  NOT.   GOOD  MARKETING  ENCOURAGES  THE  RIGHT  SORT  OF   CONVERSATION.” SETH  GODIN,  AUTHOR,  PERMISSION  MARKETING
  • 30. In  a  digital  world  brand  pla_orms  are  more   powerful  than  brand  posi2oning   statements
  • 31. And  digital  channels  increase  the  value  of   integrated  ideas  making  them  even  more   important  than  insights
  • 32. So  this  isn’t  about  the  death  of  adver2sing   or  tradi2onal  media,  it’s  about  harnessing   the  new  opportuni2es  that  exist  in  a  digital   world  to  improve  the  marke2ng  process
  • 33. So  this  isn’t  about  the  death  of  adver2sing   or  tradi2onal  media,  it’s  about  harnessing   the  new  opportuni2es  that  exist  in  a  digital   world  to  improve  the  marke2ng  process “THE  ROUGH  GUIDE  TO  MARKETING  SUCCESS  USED  TO  BE   THAT  YOU  GOT  WHAT  YOU  PAID  FOR.  NO  LONGER.  WHILE   TRADITIONAL  ‘PAID  MEDIA’  -­‐  SUCH  AS  TELEVISION  AND   RADIO  COMMERCIALS,  PRINT  ADVERTISEMENTS,  AND   ROADSIDE  BILLBOARDS  -­‐  STILL  PLAY  A  MAJOR  ROLE,   COMPANIES  TODAY  CAN  EXPLOIT  MANY  ALTERNATIVE   FORMS  OF  MEDIA.” DAVID  EDELMAN  &  BRIAN  SALSBURG,  MCKINSEY
  • 34. Nick  Blunden  |  Global  Digital  Publisher  |   The  Economist  |   nickblunden@economist.com  |   @nickblunden REBOOTING  ADVERTISING   FOR  A  DIGITAL  WORLD