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MAKE FRIENDS & INFLUENCE PEOPLE
WITH GOOGLE ANALYTICS
OR UNLEASING YOUR INNER COLUMBO
Image Slide
http://www.reelz.com/trailer-clips/33997/noise-trailer// Reezle
“Half the money I
spend on advertising
is wasted; the trouble
is I don’t know which
half.”
digital marketing
CREATE A MEASUREMENT
FRAMEWORK.
Business
objective
what we are trying to achieve
Tactic action to achieve the objective
Website goal how the website delivers the tactic
KPI how we will measure the goal
Target what we are aiming for
COMPONENTS
WHAT’S IMPORTANT
BUSINESS OBJECTIVE
To become the #1 kids clothes brand, combining style &
ethical sourcing
TACTICS
Sell shed loads of kids
clothes
Strong ethical credibility
Drive new visitors to try our
brand proposition
WEBSITE
GOALS
Ecommerce conversions &
revenue
Build a community of like
minded parents
Capture & captivate new
visitors
KPI
• Revenue
• Ecommerce conversion rate
• Basket abandonment rate
• Newsletter sign ups
• Time on site
• Visitors from social media
• AdWords CTR
• % AdWords conversion
• % new visitors
• % (not provided)
TARGET
Revenue of £xk in 2014
Double the level of social
media & newsletter
interactions with the
website
Reduce the cost per
acquisition by £x
business
objective
to be a top search & social media agency
tactic demonstrate expertise though advice & training
KPIs page views of the blog
time on site
repeat visitors
tracked visits from social media
target page views of the blog – 2,000 per month by Jan 2015
AS STRAIGHTFORWARD AS YOU LIKE
NOISY LITTLE MONKEY
YAY our blogs drive new visitors
BOO session durations are really low . . . what can we do to improve this?
Hat tip to Avinash Kaushik for his amazing work on making Analytics a meaningful measure
tool: http://www.kaushik.net/avinash/digital-marketing-and-measurement-model/
BUSINESS OBJECTIVE
TACTICS
WEBSITE
GOALS
KPITARGET
Link AdWords &
Analytics.
LINK ADWORDS & ANALYTICS
Use custom reports to drill down into what’s happening
UNDERSTAND ROI OF PAID
More transactions
Lower costs
Higher revenue per click
Win!
Tag your links.
USE A URL TRACKER
Other url trackers are available 
WE LOVE IT SO MUCH WE BUILT ONE
http://www.noisylittlemonkey.com/professor-traffic
INTELLIGENT TAGGING
= GREAT DATA How much did
I pay for these
visitors?
How can I
improve paid
engagement?
Is my
newsletter
driving
visitors?
Did this
test work?
AND THE POINT IS . . .
http://blogs.wsj.com/speakeasy/2011/06/24/peter-falk-a-look-back-in-photos/
Tag your links
MAKE FRIENDS & INFLUENCE PEOPLE
1. Know what’s important, develop your
measurement framework
2. Link AdWords & Analytics
3. Tag all the URL links to your website
4. Ask good questions
5. Invest in what is important & keep innovating
And upgrade to Universal Analytics
WITH 6 ANALYTICS STEPS
Make Friends & Influence People with Google Analytics

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Make Friends & Influence People with Google Analytics

  • 1.
  • 2. MAKE FRIENDS & INFLUENCE PEOPLE WITH GOOGLE ANALYTICS OR UNLEASING YOUR INNER COLUMBO
  • 3.
  • 5. “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” digital marketing
  • 7. Business objective what we are trying to achieve Tactic action to achieve the objective Website goal how the website delivers the tactic KPI how we will measure the goal Target what we are aiming for COMPONENTS WHAT’S IMPORTANT
  • 8. BUSINESS OBJECTIVE To become the #1 kids clothes brand, combining style & ethical sourcing TACTICS Sell shed loads of kids clothes Strong ethical credibility Drive new visitors to try our brand proposition WEBSITE GOALS Ecommerce conversions & revenue Build a community of like minded parents Capture & captivate new visitors KPI • Revenue • Ecommerce conversion rate • Basket abandonment rate • Newsletter sign ups • Time on site • Visitors from social media • AdWords CTR • % AdWords conversion • % new visitors • % (not provided) TARGET Revenue of £xk in 2014 Double the level of social media & newsletter interactions with the website Reduce the cost per acquisition by £x
  • 9. business objective to be a top search & social media agency tactic demonstrate expertise though advice & training KPIs page views of the blog time on site repeat visitors tracked visits from social media target page views of the blog – 2,000 per month by Jan 2015 AS STRAIGHTFORWARD AS YOU LIKE NOISY LITTLE MONKEY
  • 10. YAY our blogs drive new visitors BOO session durations are really low . . . what can we do to improve this?
  • 11. Hat tip to Avinash Kaushik for his amazing work on making Analytics a meaningful measure tool: http://www.kaushik.net/avinash/digital-marketing-and-measurement-model/ BUSINESS OBJECTIVE TACTICS WEBSITE GOALS KPITARGET
  • 13. LINK ADWORDS & ANALYTICS Use custom reports to drill down into what’s happening UNDERSTAND ROI OF PAID More transactions Lower costs Higher revenue per click Win!
  • 15. USE A URL TRACKER Other url trackers are available  WE LOVE IT SO MUCH WE BUILT ONE http://www.noisylittlemonkey.com/professor-traffic
  • 16. INTELLIGENT TAGGING = GREAT DATA How much did I pay for these visitors? How can I improve paid engagement? Is my newsletter driving visitors? Did this test work?
  • 17. AND THE POINT IS . . .
  • 19. MAKE FRIENDS & INFLUENCE PEOPLE 1. Know what’s important, develop your measurement framework 2. Link AdWords & Analytics 3. Tag all the URL links to your website 4. Ask good questions 5. Invest in what is important & keep innovating And upgrade to Universal Analytics WITH 6 ANALYTICS STEPS