SlideShare une entreprise Scribd logo
1  sur  30
Introduction to ISO9001:2008 www.9001manual.com
What are the ISO 9000 standards? ,[object Object],[object Object],02/07/12 www.9001manual.com
What are the main ISO 9000 standards? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the ISO 9001 requirements for a Quality Management System? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the requirements of ISO 9001? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the ISO 9001:2008 Quality Management System  requirements? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
ISO 9001:2008 Quality Management System requirements:  Section 4: Quality Management System from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause  Our Procedure Quality Management System Section 4 ISO9001:2008 Section 4.1 Introduction to the Quality Management System Document Hierarchy Section 4.2 Documentation Requirements Customer, Statutory and Regulatory Requirements Document Control Procedure Record Control Procedure
ISO 9001:2008 Quality Management System requirements:  Section 5:  Management Responsibility  from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause  Our Procedure Management Responsibility Section 5 ISO9001:2008 Section 5.1 Senior Management Commitment Section 5.2 Customer Focus Section 5.3 Quality Policy Section 5.4 Quality Management System Planning Quality Objectives Section 5.5 Responsibility, Authority and Communication Responsibility & Authority  Management Representative Internal Communication Section 5.6 Management Review
ISO 9001:2008 Quality Management System requirements:  Section 6: Resource Management from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause  Our Procedure Resource Management Section 6 ISO9001:2008 Section 6.1 Provision of Resources Section 6.2 Human Resources Section 6.3 Infrastructure Section 6.4 Work Environment
ISO 9001:2008 Quality Management System requirements:  Section 7: Product Realisation from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause  Our Procedure Product Realisation Section 7 ISO9001:2008 Section 7.1 Planning of Product Realisation Section 7.2 Customer  Related Processes Contract Review Production Planning Communication Customer Communication Authority Communication Section 7.3 Design and Development Section 7.4 Purchasing Purchasing Documents Supplier Assurance and Approval Verification of Purchased Materials Supplier Performance Review Suppliers and Contractor Communication
ISO 9001:2008 Quality Management System requirements:  Section 7: Product Realisation from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause  Our Procedure Product Realisation Section 7 ISO9001:2008 Section 7.5 Control of Production and Service Provision Identification and Traceability Customer Property Systems of Preservation of Product Housekeeping Policy Cleaning Policy Pest Control Policy Control of Visitors and Contractors Despatch and Distribution Maintenance Waste Management Crisis Management Section 7.6 Control of Monitoring and Measurement Equipment
ISO 9001:2008 Quality Management System requirements:  Section 8: Measurement, Analysis and Improvement from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause  Our Procedure Measurement, Analysis and Improvement Section 8 ISO9001:2008 Section 8.1 Measurement, Analysis and Improvement of the Quality Management System Section 8.2 Monitoring and Measurement Customer Satisfaction Internal Audits Monitoring and Measurement of Processes Monitoring and Measurement of Product Section 8.3 Control of Non-Conforming Product Product Recall Section 8.4 Analysis of Data Section 8.5 Corrective Action Preventative Action Improvement
What are the ISO 9001:2008 Quality Management System document requirements? ,[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the ISO 9001:2008 Quality Management System requirements? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the ISO 9001:2008 Quality Management System requirements? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the ISO 9001:2008 Quality Management System requirements? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the ISO 9001:2008 Quality Management System requirements? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the ISO 9001:2008 Quality management systems  requirements? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the ISO 9001:2008 Quality Management System requirements? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the 8 Quality Management Principles? 02/07/12 www.9001manual.com
Why is customer satisfaction included in ISO 9001? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
ISO 9001:2008 Process Approach to Management ,[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
ISO 9001:2008 Process Approach to Management 02/07/12 www.9001manual.com
What is the PDCA cycle?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
PDCA Cycle 02/07/12 www.9001manual.com
What do you need to do to comply with ISO 9001:2008?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What are the requirements for auditors?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
How will the implementation of the ISO9001:2008 standard help us? ,[object Object],[object Object],02/07/12 www.9001manual.com
How will the implementation of the ISO9001:2008 standard help us? ,[object Object],[object Object],[object Object],02/07/12 www.9001manual.com
What is the next stage for us? ,[object Object],02/07/12 www.9001manual.com

Contenu connexe

Tendances

What is iso 9001 qms
What is iso 9001 qmsWhat is iso 9001 qms
What is iso 9001 qmsBusiness Beam
 
ISO 9001:2015 Quality Management Principles
ISO 9001:2015 Quality Management PrinciplesISO 9001:2015 Quality Management Principles
ISO 9001:2015 Quality Management PrinciplesKaren Sharick
 
Qms awareness training
Qms awareness trainingQms awareness training
Qms awareness trainingshree
 
Integrated Management Systems ASQ Silicon Valley section 0613 april 2017_gr c...
Integrated Management Systems ASQ Silicon Valley section 0613 april 2017_gr c...Integrated Management Systems ASQ Silicon Valley section 0613 april 2017_gr c...
Integrated Management Systems ASQ Silicon Valley section 0613 april 2017_gr c...Govind Ramu
 
ISO 9001: 2015 QUALITY MANAGEMENT SYSTEMS
ISO 9001: 2015 QUALITY MANAGEMENT SYSTEMSISO 9001: 2015 QUALITY MANAGEMENT SYSTEMS
ISO 9001: 2015 QUALITY MANAGEMENT SYSTEMSSubhendu Datta
 
ISO 9001, 14001, 45001 (IMS) basics training material
ISO 9001, 14001, 45001 (IMS) basics training materialISO 9001, 14001, 45001 (IMS) basics training material
ISO 9001, 14001, 45001 (IMS) basics training materialRanganathanR9
 
ISO 9001: 2015 Overview
ISO 9001: 2015 OverviewISO 9001: 2015 Overview
ISO 9001: 2015 OverviewDeneys Minne
 
ISO 9001_2015 Overview Presentation_Hawkeye
ISO 9001_2015 Overview Presentation_HawkeyeISO 9001_2015 Overview Presentation_Hawkeye
ISO 9001_2015 Overview Presentation_HawkeyeKatie Freeman
 
Quality awareness
Quality awarenessQuality awareness
Quality awarenesssmcci
 
Internal Audit 03-03-16
Internal Audit 03-03-16Internal Audit 03-03-16
Internal Audit 03-03-16Lisa Barnes
 
Quality Management System awareness for all
Quality Management System awareness for all Quality Management System awareness for all
Quality Management System awareness for all ANUPAM RAY
 
Awareness of qms
Awareness of qmsAwareness of qms
Awareness of qmsalabs
 
ISO 9001:2015 Overview: Revisions & Impact - Part 1
ISO 9001:2015 Overview: Revisions & Impact - Part 1ISO 9001:2015 Overview: Revisions & Impact - Part 1
ISO 9001:2015 Overview: Revisions & Impact - Part 1DQS Inc.
 
Iso Internal Auditor
Iso Internal AuditorIso Internal Auditor
Iso Internal AuditorDanyah Hejaij
 

Tendances (20)

Iso 9001 2015
Iso 9001 2015 Iso 9001 2015
Iso 9001 2015
 
What is iso 9001 qms
What is iso 9001 qmsWhat is iso 9001 qms
What is iso 9001 qms
 
ISO 9001:2015 Quality Management Principles
ISO 9001:2015 Quality Management PrinciplesISO 9001:2015 Quality Management Principles
ISO 9001:2015 Quality Management Principles
 
Qms awareness training
Qms awareness trainingQms awareness training
Qms awareness training
 
Integrated Management Systems ASQ Silicon Valley section 0613 april 2017_gr c...
Integrated Management Systems ASQ Silicon Valley section 0613 april 2017_gr c...Integrated Management Systems ASQ Silicon Valley section 0613 april 2017_gr c...
Integrated Management Systems ASQ Silicon Valley section 0613 april 2017_gr c...
 
ISO 9001: 2015 QUALITY MANAGEMENT SYSTEMS
ISO 9001: 2015 QUALITY MANAGEMENT SYSTEMSISO 9001: 2015 QUALITY MANAGEMENT SYSTEMS
ISO 9001: 2015 QUALITY MANAGEMENT SYSTEMS
 
Iso 9001 2015 Understanding
Iso 9001 2015 Understanding Iso 9001 2015 Understanding
Iso 9001 2015 Understanding
 
IATF 16949:2016 Clause Modification & Add
IATF 16949:2016 Clause Modification & AddIATF 16949:2016 Clause Modification & Add
IATF 16949:2016 Clause Modification & Add
 
ISO 9001, 14001, 45001 (IMS) basics training material
ISO 9001, 14001, 45001 (IMS) basics training materialISO 9001, 14001, 45001 (IMS) basics training material
ISO 9001, 14001, 45001 (IMS) basics training material
 
ISO9001:2015
ISO9001:2015ISO9001:2015
ISO9001:2015
 
ISO 9001: 2015 Overview
ISO 9001: 2015 OverviewISO 9001: 2015 Overview
ISO 9001: 2015 Overview
 
ISO 9001_2015 Overview Presentation_Hawkeye
ISO 9001_2015 Overview Presentation_HawkeyeISO 9001_2015 Overview Presentation_Hawkeye
ISO 9001_2015 Overview Presentation_Hawkeye
 
Quality awareness
Quality awarenessQuality awareness
Quality awareness
 
Iso 9001
Iso 9001Iso 9001
Iso 9001
 
ISO 9001:2015 Awareness
 ISO 9001:2015 Awareness  ISO 9001:2015 Awareness
ISO 9001:2015 Awareness
 
Internal Audit 03-03-16
Internal Audit 03-03-16Internal Audit 03-03-16
Internal Audit 03-03-16
 
Quality Management System awareness for all
Quality Management System awareness for all Quality Management System awareness for all
Quality Management System awareness for all
 
Awareness of qms
Awareness of qmsAwareness of qms
Awareness of qms
 
ISO 9001:2015 Overview: Revisions & Impact - Part 1
ISO 9001:2015 Overview: Revisions & Impact - Part 1ISO 9001:2015 Overview: Revisions & Impact - Part 1
ISO 9001:2015 Overview: Revisions & Impact - Part 1
 
Iso Internal Auditor
Iso Internal AuditorIso Internal Auditor
Iso Internal Auditor
 

Similaire à Introduction to iso 9001

Introductiontoiso9001presentationsample 120206213450-phpapp02
Introductiontoiso9001presentationsample 120206213450-phpapp02Introductiontoiso9001presentationsample 120206213450-phpapp02
Introductiontoiso9001presentationsample 120206213450-phpapp02darkanimie
 
Iso 9001: 2008 Revisions & Changes
Iso 9001: 2008 Revisions & ChangesIso 9001: 2008 Revisions & Changes
Iso 9001: 2008 Revisions & Changesbkerkstra
 
ISO 9001 2015 highlight of changes
ISO 9001 2015 highlight of changesISO 9001 2015 highlight of changes
ISO 9001 2015 highlight of changesBywater Training
 
PECB Webinar: ISO 9001:2015 Transition – Understanding the changes
PECB Webinar: ISO 9001:2015 Transition – Understanding the changes PECB Webinar: ISO 9001:2015 Transition – Understanding the changes
PECB Webinar: ISO 9001:2015 Transition – Understanding the changes PECB
 
Information about ISO 9001:2015 Mandatory Documents
Information about ISO 9001:2015 Mandatory DocumentsInformation about ISO 9001:2015 Mandatory Documents
Information about ISO 9001:2015 Mandatory DocumentsGlobal Manager Group
 
ISO 9001:2015 clause wise changes
ISO 9001:2015 clause wise changesISO 9001:2015 clause wise changes
ISO 9001:2015 clause wise changesKranthi Rainbow
 
ISO the procedure and Benifits
ISO the procedure and BenifitsISO the procedure and Benifits
ISO the procedure and BenifitsRizwan Sarwar
 
Iso 9001.2015 full module
Iso 9001.2015 full moduleIso 9001.2015 full module
Iso 9001.2015 full moduleMd.Mahedi Hasan
 
ISO 9001:2015-Consequences for Organisation
ISO 9001:2015-Consequences for OrganisationISO 9001:2015-Consequences for Organisation
ISO 9001:2015-Consequences for OrganisationRakheeRachel
 
NQA - ISO 13485 Transition Checklist
NQA - ISO 13485 Transition ChecklistNQA - ISO 13485 Transition Checklist
NQA - ISO 13485 Transition ChecklistNA Putra
 
Quality Initiatives Iso 9001 2000[1]
Quality Initiatives Iso 9001 2000[1]Quality Initiatives Iso 9001 2000[1]
Quality Initiatives Iso 9001 2000[1]ANNA UNIVERSITY
 
Quality initiatives iso_9001_2000[1]
Quality initiatives iso_9001_2000[1]Quality initiatives iso_9001_2000[1]
Quality initiatives iso_9001_2000[1]Arun Kumar
 
Business Excellence Through QMS
Business Excellence Through QMSBusiness Excellence Through QMS
Business Excellence Through QMSArefin Khan
 
Ict Into Iso 9001 X Framework
Ict Into Iso 9001 X FrameworkIct Into Iso 9001 X Framework
Ict Into Iso 9001 X FrameworkJohn Wachira
 
tuvsud-ISO-9001-2015-guidance.pdf
tuvsud-ISO-9001-2015-guidance.pdftuvsud-ISO-9001-2015-guidance.pdf
tuvsud-ISO-9001-2015-guidance.pdfHalaGhaziAyoub
 
Qms for iso_9001_2015
Qms for iso_9001_2015Qms for iso_9001_2015
Qms for iso_9001_2015qmsWrapper
 

Similaire à Introduction to iso 9001 (20)

Introductiontoiso9001presentationsample 120206213450-phpapp02
Introductiontoiso9001presentationsample 120206213450-phpapp02Introductiontoiso9001presentationsample 120206213450-phpapp02
Introductiontoiso9001presentationsample 120206213450-phpapp02
 
Iso 9001: 2008 Revisions & Changes
Iso 9001: 2008 Revisions & ChangesIso 9001: 2008 Revisions & Changes
Iso 9001: 2008 Revisions & Changes
 
ISO 9001 2015 highlight of changes
ISO 9001 2015 highlight of changesISO 9001 2015 highlight of changes
ISO 9001 2015 highlight of changes
 
PECB Webinar: ISO 9001:2015 Transition – Understanding the changes
PECB Webinar: ISO 9001:2015 Transition – Understanding the changes PECB Webinar: ISO 9001:2015 Transition – Understanding the changes
PECB Webinar: ISO 9001:2015 Transition – Understanding the changes
 
9001 quality
9001 quality9001 quality
9001 quality
 
Assignment
AssignmentAssignment
Assignment
 
Information about ISO 9001:2015 Mandatory Documents
Information about ISO 9001:2015 Mandatory DocumentsInformation about ISO 9001:2015 Mandatory Documents
Information about ISO 9001:2015 Mandatory Documents
 
ISO 9001:2015 clause wise changes
ISO 9001:2015 clause wise changesISO 9001:2015 clause wise changes
ISO 9001:2015 clause wise changes
 
ISO the procedure and Benifits
ISO the procedure and BenifitsISO the procedure and Benifits
ISO the procedure and Benifits
 
Iso 9001.2015 full module
Iso 9001.2015 full moduleIso 9001.2015 full module
Iso 9001.2015 full module
 
ISO 9001:2015-Consequences for Organisation
ISO 9001:2015-Consequences for OrganisationISO 9001:2015-Consequences for Organisation
ISO 9001:2015-Consequences for Organisation
 
NQA - ISO 13485 Transition Checklist
NQA - ISO 13485 Transition ChecklistNQA - ISO 13485 Transition Checklist
NQA - ISO 13485 Transition Checklist
 
Quality Initiatives Iso 9001 2000[1]
Quality Initiatives Iso 9001 2000[1]Quality Initiatives Iso 9001 2000[1]
Quality Initiatives Iso 9001 2000[1]
 
Quality initiatives iso_9001_2000[1]
Quality initiatives iso_9001_2000[1]Quality initiatives iso_9001_2000[1]
Quality initiatives iso_9001_2000[1]
 
Business Excellence Through QMS
Business Excellence Through QMSBusiness Excellence Through QMS
Business Excellence Through QMS
 
Ict Into Iso 9001 X Framework
Ict Into Iso 9001 X FrameworkIct Into Iso 9001 X Framework
Ict Into Iso 9001 X Framework
 
Iso9000&14000
Iso9000&14000Iso9000&14000
Iso9000&14000
 
tuvsud-ISO-9001-2015-guidance.pdf
tuvsud-ISO-9001-2015-guidance.pdftuvsud-ISO-9001-2015-guidance.pdf
tuvsud-ISO-9001-2015-guidance.pdf
 
Qms for iso_9001_2015
Qms for iso_9001_2015Qms for iso_9001_2015
Qms for iso_9001_2015
 
Qms 2008 vs2015 - 1.3
Qms 2008 vs2015 - 1.3Qms 2008 vs2015 - 1.3
Qms 2008 vs2015 - 1.3
 

Plus de norsaidatul_akmar (16)

Meme Crazy for Jobs II
Meme Crazy for Jobs IIMeme Crazy for Jobs II
Meme Crazy for Jobs II
 
Meme Crazy for Jobs
Meme Crazy for JobsMeme Crazy for Jobs
Meme Crazy for Jobs
 
Roadshow
RoadshowRoadshow
Roadshow
 
Safco Saudi Arabia Job Opportunities
Safco Saudi Arabia Job OpportunitiesSafco Saudi Arabia Job Opportunities
Safco Saudi Arabia Job Opportunities
 
Live talk
Live talkLive talk
Live talk
 
Dress to success
Dress to successDress to success
Dress to success
 
Tell me about yourself
Tell me about yourselfTell me about yourself
Tell me about yourself
 
Effective interview techniques
Effective interview techniquesEffective interview techniques
Effective interview techniques
 
Body languange
Body languangeBody languange
Body languange
 
Ems awareness training
Ems awareness trainingEms awareness training
Ems awareness training
 
It governance in_higher_education_by_james_yung
It governance in_higher_education_by_james_yungIt governance in_higher_education_by_james_yung
It governance in_higher_education_by_james_yung
 
Dr rory ems and human behaviour
Dr rory ems and human behaviourDr rory ems and human behaviour
Dr rory ems and human behaviour
 
Live forum - Working Overseas
Live forum - Working OverseasLive forum - Working Overseas
Live forum - Working Overseas
 
Live forum
Live forumLive forum
Live forum
 
Live forum -Working Overseas
Live forum -Working OverseasLive forum -Working Overseas
Live forum -Working Overseas
 
Live forum
Live forumLive forum
Live forum
 

Dernier

CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Servicegiselly40
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Allon Mureinik
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slidevu2urc
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure servicePooja Nehwal
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsMaria Levchenko
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxMalak Abu Hammad
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...Martijn de Jong
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...Neo4j
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfEnterprise Knowledge
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Scriptwesley chun
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsEnterprise Knowledge
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityPrincipled Technologies
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slidespraypatel2
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 

Dernier (20)

CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Service
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slides
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 

Introduction to iso 9001

  • 1. Introduction to ISO9001:2008 www.9001manual.com
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. ISO 9001:2008 Quality Management System requirements: Section 4: Quality Management System from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause Our Procedure Quality Management System Section 4 ISO9001:2008 Section 4.1 Introduction to the Quality Management System Document Hierarchy Section 4.2 Documentation Requirements Customer, Statutory and Regulatory Requirements Document Control Procedure Record Control Procedure
  • 8. ISO 9001:2008 Quality Management System requirements: Section 5: Management Responsibility from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause Our Procedure Management Responsibility Section 5 ISO9001:2008 Section 5.1 Senior Management Commitment Section 5.2 Customer Focus Section 5.3 Quality Policy Section 5.4 Quality Management System Planning Quality Objectives Section 5.5 Responsibility, Authority and Communication Responsibility & Authority Management Representative Internal Communication Section 5.6 Management Review
  • 9. ISO 9001:2008 Quality Management System requirements: Section 6: Resource Management from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause Our Procedure Resource Management Section 6 ISO9001:2008 Section 6.1 Provision of Resources Section 6.2 Human Resources Section 6.3 Infrastructure Section 6.4 Work Environment
  • 10. ISO 9001:2008 Quality Management System requirements: Section 7: Product Realisation from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause Our Procedure Product Realisation Section 7 ISO9001:2008 Section 7.1 Planning of Product Realisation Section 7.2 Customer Related Processes Contract Review Production Planning Communication Customer Communication Authority Communication Section 7.3 Design and Development Section 7.4 Purchasing Purchasing Documents Supplier Assurance and Approval Verification of Purchased Materials Supplier Performance Review Suppliers and Contractor Communication
  • 11. ISO 9001:2008 Quality Management System requirements: Section 7: Product Realisation from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause Our Procedure Product Realisation Section 7 ISO9001:2008 Section 7.5 Control of Production and Service Provision Identification and Traceability Customer Property Systems of Preservation of Product Housekeeping Policy Cleaning Policy Pest Control Policy Control of Visitors and Contractors Despatch and Distribution Maintenance Waste Management Crisis Management Section 7.6 Control of Monitoring and Measurement Equipment
  • 12. ISO 9001:2008 Quality Management System requirements: Section 8: Measurement, Analysis and Improvement from our Manual 02/07/12 www.9001manual.com ISO 9001:2008 Clause Our Procedure Measurement, Analysis and Improvement Section 8 ISO9001:2008 Section 8.1 Measurement, Analysis and Improvement of the Quality Management System Section 8.2 Monitoring and Measurement Customer Satisfaction Internal Audits Monitoring and Measurement of Processes Monitoring and Measurement of Product Section 8.3 Control of Non-Conforming Product Product Recall Section 8.4 Analysis of Data Section 8.5 Corrective Action Preventative Action Improvement
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. What are the 8 Quality Management Principles? 02/07/12 www.9001manual.com
  • 21.
  • 22.
  • 23. ISO 9001:2008 Process Approach to Management 02/07/12 www.9001manual.com
  • 24.
  • 25. PDCA Cycle 02/07/12 www.9001manual.com
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.