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Telemedicine in Rural Areas
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Telemedicine in Rural Areas - Health Informatics Presentation
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A mixed bag of poorly evaluated methods leaves patients frustrated, and doctors little wiser.The best way to ensure that services are responsive to those they aim to serve is to elicit feedback on people’s experiences and encourage providers to deal with any problems thus identified. This has been axiomatic in health policy for many years, but have we got the balance right in primary care? Patients’ experiences have become central to assessing the performance of healthcare systems worldwide and are increasingly being used to inform quality improvement processes. This paper explores the relative value of surveys and detailed patient narratives in identifying priorities for improving breast cancer services as part of a quality improvement process.
Patient Satisfaction Survey as a Tool Towards Quality Improvement by Dr.Mahbo...
Patient Satisfaction Survey as a Tool Towards Quality Improvement by Dr.Mahbo...
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