Wearables: a show & tell with user stories with Amy Higgott @amyhiggott, James Medd @jamesmedd and Lucy Buykx @lucybuykx NUX Manchester - 14 September 2015

1. Wearables: a show & tell with
user stories
Amy Higgott @amyhiggott
James Medd @jamesmedd
Lucy Buykx @lucybuykx
14 September 2015

2. What is it good for?
Amy Higgott
@amyhiggott

3. Delightful Stuff

4. Watch faces and animations

5. Activity Progress Notifications

6. Frustrating Stuff

7. Unwanted Notifications
(or useless notifications)

8. Poor battery life…
…but not on the watch

9. What do I want?
• The time
• Notifications
o Written communication
o Events
• Simple fitness tracker
o Distance
o Heart rate
• Fits my wrists
• Doesn’t cost £300.

10. ‘Workout’
Apple Watch
iPhone 5C
‘S Health’
Samsung Galaxy Gear Fit
Samsung Galaxy S6

11. What I want out of wearables…
James Medd
@jamesmedd

12. Battery life ✔
OLED display ✘
Sensors ✘

15. I love having my phone
in my pocket!

16. I’d love to rescue
the dying art of
conversation…

18. ‘Polite connectivity’

19. The ‘Glance’ misnomer

20. I’m a considerate
(and safety-conscious)
pedestrian

21. Source: https://fishypinkylittleanddinky.wordpress.com/2014/09/07/friends-dont-let-friends-text-and-walk/

22. Notifications ✔
Contextual interactions ✔
Mini-apps ✘

23. Touch too much

24. “We’ve moved pretty quickly from
notifications as signposts, to containers
(cards) that include content, and actions
on that content.”
Paul Adams -
https://blog.intercom.io/the-end-of-apps-as-we-know-them/

25. Great UI is invisible
Lucy Buykx
@lucybuykx

26. It’s not just the apps…
Ergonomics
Deep understanding of users’
values…

27. Quantified Self
• Always asking questions…
• Does coffee actually improve mental
performance?

28. But…I’m also pretty lazy!
• Collating data is manual and laborious
• Wearables gives opportunity to be always on
and saving me work!

29. Bit of a Fitbit obsession…

30. Jan–FitbitOne
Apr–2ndFitbitOne
Jul
Oct
Jan
Apr–FitbitZip
Jul
Oct
Jan
Apr
Jul
Oct
Jan–FitbitSurge
Apr–2ndFitbitZip
Jul
Oct
2012
2013
2014
2015

31. Data goodness is all important!
Fitbit Nike Fuel Strava

32. Fitbit is:
• Easy to wear
• Reliable
• Great app and graphing
• Data can be grabbed for more work
• Single function and it does it really well

33. Fitbit constraints
• Landlocked
• Food entry is manual process
• Fitbit surge promises more!

35. UX problems
• Ergonomics terrible
• Notifications not much better
• UI gestures difficult to implement in context
(some invisible)
• Still landlocked!

37. Garmin Swim

38. Delightful, very specific device
• Robust
• Fantastic data
• Really fast and reliable sync with ANT
• Shocking process to set up

40. Misfit Speedo Shine

41. Beautiful device & interaction
• Water & land activities
• Multi attachments to capture different types
of activities
• But…

42. 18:12 – Daily goal met! 06:26 – it’s gone 

43. Over to you…