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Unified
Communications
Ten reasons why organisations are switching
Five reasons why people prefer Unified
Communications to desk phones…
1) Answering the phone is disruptive and you have to stop what
you are doing
2) People are more mobile – which number are they on today?
3) It’s a separate device, with a different interface –
we're used to screens now
4) It just takes longer – “Hi, how are you…”
5) You have to make separate notes, or keep a recording
“…there has been a significant
reduction in landline call volumes, from
88 billion per year in 2003 to 60 billion
per year in 2012…”
Ofcom, ‘Improving quality and value in the communications sector’,
January 2014
6) Email’s not conversational – you don’t get an instant reply
7) If you use email for ‘chatting’ – like instant messaging – you
generate wasteful, bandwidth-hungry traffic
8) Attachments burn storage space and get duplicated with
every ‘forward’
9) Spam filters can consume legitimate emails – delivery
is not guaranteed
10)Clogged inboxes create general network
management headaches
And five reasons why they’re
switching from email too…
It all feels a bit
old school
“In 2012, the number of worldwide
instant messaging accounts will total
over 2.7 billion.
This figure is expected to grow at an average annual
rate of 6% over the next four years, and reach 3.4 billion
by year end 2016…”
Radicati Group Email Statistics Report 2012-2016
So here’s a different way
to communicate
Instant messaging, voice calls, conference calls, video calls,
status updates, presence, availability, document sharing…
…all through one connection
What is Unified Communications?
Here’s how
it helps
Office workers… Home workers… Colleagues out in the
field… Partners… Customers… Suppliers.
Across private and public networks.
Anywhere
Anytime
Any device
Quick, easy, effective collaboration
…instant messages really are instant
…presence shows you where everyone is
…video calls make things more human than voice calls
Quick, easy, effective collaboration
…conference calls reduce travel
…video calls are even more useful
Fewer journeys
It’s all on whichever
device you want to use
…on your PC at your desk
…on your smartphone on the move
…on your tablet if you prefer
Voice-over-IP can be cheaper than landline call charges
• less travel to meetings means less cost
• less email traffic can help to reduce network
management overheads and storage costs
It saves money
Unified Communications means no more PBX to buy,
manage and maintain.
…and it’s one less network.
We know because
we've done it ourselves with
Hosted Lync
A complete cost-effective cloud-based Unified Communications
solution.
Seamless, secure anywhere communications for
businesses and the people they work with.
Hosted Lync
Route calls to team members, simultaneously ring another
device, divert calls.
Share documents from anywhere and any device.
Collaborate via video conference, online meetings,
IM chat from anywhere and any device.
It’s smarter working with all the benefits
of Unified Communications and none of
the complexities.
Windows PC, Mac OS X, Windows Phone, Apple iOS, Android
Smartphones, Lync-compatible desk phones and headsets.
Unify your business with a uniform
platform that looks and works the same,
no matter the device:
Supports the public IM community (PIC) – compatible with
multiple solutions including Microsoft Lync, Skype, MSN, IBM
Sametime, Cisco Unified Presence server and Skype.
A flexible cost-effective way to connect your
enterprise and networks via client software
or Lync phone handsets or headsets
Saving your enterprise time
and money with a flexible
and scalable solution
Supporting as many people as you need, from 250 to 10,000+.
And the more users, the more cost effective it becomes.
Standard server: Unified Communications, with high availability
for voice and PBX.
Enterprise server: high availability for voice, PBX and Unified
Comms in large-scale organisations.
You can choose from simple voice
services or completely seamless
Unified Comms:
O2 is a Microsoft Gold Partner, we focus on helping enterprise
and Public Sector organisations to communicate and collaborate
more effectively – internally and externally.
O2 partners with Gamma, market-leader with more than
ten years’ expertise in IP voice capability technologies.
We’re an HP Gold partner, delivering storage, computing and
networking solutions on premise, in the cloud or as a hybrid.
All the benefits of unrivalled industry
expertise in secure communications
technologies
Moving to
Office 365?
If you or your partners, customers or suppliers are
moving to 365, Hosted Lync UC supports with a
seamless enterprise-level voice service
One solution,
one bill and one
account team…
…for all mobile, fixed and Unified Communications.
It’s simple and easy
Why O2?
And over 23 million customers in the UK.
We are part of Telefónica, the world’s largest integrated, fixed
and mobile telecoms company, with 330 million
customers across 25 countries.
We have more than 25 years’ experience
in building and operating networks
We take care of all the small details that make a
big difference.
We provide a fully managed end-to-end service, from
pre-sales product fit to service management, and consultancy.
With 24/7 monitoring and award-winning customer
service and clear SLAs.
It’s easy to make the switch
See a demo at our
Slough or Leeds offices
Take a low-cost 90-day pilot for up to 100 users
Call 01235 433 507
Or click here for more information

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Unified Communications - Ten reasons organisations are switching

  • 1. Unified Communications Ten reasons why organisations are switching
  • 2. Five reasons why people prefer Unified Communications to desk phones… 1) Answering the phone is disruptive and you have to stop what you are doing 2) People are more mobile – which number are they on today? 3) It’s a separate device, with a different interface – we're used to screens now 4) It just takes longer – “Hi, how are you…” 5) You have to make separate notes, or keep a recording
  • 3. “…there has been a significant reduction in landline call volumes, from 88 billion per year in 2003 to 60 billion per year in 2012…” Ofcom, ‘Improving quality and value in the communications sector’, January 2014
  • 4. 6) Email’s not conversational – you don’t get an instant reply 7) If you use email for ‘chatting’ – like instant messaging – you generate wasteful, bandwidth-hungry traffic 8) Attachments burn storage space and get duplicated with every ‘forward’ 9) Spam filters can consume legitimate emails – delivery is not guaranteed 10)Clogged inboxes create general network management headaches And five reasons why they’re switching from email too…
  • 5. It all feels a bit old school
  • 6. “In 2012, the number of worldwide instant messaging accounts will total over 2.7 billion. This figure is expected to grow at an average annual rate of 6% over the next four years, and reach 3.4 billion by year end 2016…” Radicati Group Email Statistics Report 2012-2016
  • 7. So here’s a different way to communicate
  • 8. Instant messaging, voice calls, conference calls, video calls, status updates, presence, availability, document sharing… …all through one connection What is Unified Communications?
  • 10. Office workers… Home workers… Colleagues out in the field… Partners… Customers… Suppliers. Across private and public networks. Anywhere Anytime Any device Quick, easy, effective collaboration
  • 11. …instant messages really are instant …presence shows you where everyone is …video calls make things more human than voice calls Quick, easy, effective collaboration
  • 12. …conference calls reduce travel …video calls are even more useful Fewer journeys
  • 13. It’s all on whichever device you want to use …on your PC at your desk …on your smartphone on the move …on your tablet if you prefer
  • 14. Voice-over-IP can be cheaper than landline call charges • less travel to meetings means less cost • less email traffic can help to reduce network management overheads and storage costs It saves money
  • 15. Unified Communications means no more PBX to buy, manage and maintain. …and it’s one less network.
  • 16. We know because we've done it ourselves with Hosted Lync
  • 17. A complete cost-effective cloud-based Unified Communications solution. Seamless, secure anywhere communications for businesses and the people they work with. Hosted Lync
  • 18. Route calls to team members, simultaneously ring another device, divert calls. Share documents from anywhere and any device. Collaborate via video conference, online meetings, IM chat from anywhere and any device. It’s smarter working with all the benefits of Unified Communications and none of the complexities.
  • 19. Windows PC, Mac OS X, Windows Phone, Apple iOS, Android Smartphones, Lync-compatible desk phones and headsets. Unify your business with a uniform platform that looks and works the same, no matter the device:
  • 20. Supports the public IM community (PIC) – compatible with multiple solutions including Microsoft Lync, Skype, MSN, IBM Sametime, Cisco Unified Presence server and Skype. A flexible cost-effective way to connect your enterprise and networks via client software or Lync phone handsets or headsets
  • 21. Saving your enterprise time and money with a flexible and scalable solution Supporting as many people as you need, from 250 to 10,000+. And the more users, the more cost effective it becomes.
  • 22. Standard server: Unified Communications, with high availability for voice and PBX. Enterprise server: high availability for voice, PBX and Unified Comms in large-scale organisations. You can choose from simple voice services or completely seamless Unified Comms:
  • 23. O2 is a Microsoft Gold Partner, we focus on helping enterprise and Public Sector organisations to communicate and collaborate more effectively – internally and externally. O2 partners with Gamma, market-leader with more than ten years’ expertise in IP voice capability technologies. We’re an HP Gold partner, delivering storage, computing and networking solutions on premise, in the cloud or as a hybrid. All the benefits of unrivalled industry expertise in secure communications technologies
  • 24. Moving to Office 365? If you or your partners, customers or suppliers are moving to 365, Hosted Lync UC supports with a seamless enterprise-level voice service
  • 25. One solution, one bill and one account team… …for all mobile, fixed and Unified Communications. It’s simple and easy
  • 27. And over 23 million customers in the UK. We are part of Telefónica, the world’s largest integrated, fixed and mobile telecoms company, with 330 million customers across 25 countries. We have more than 25 years’ experience in building and operating networks
  • 28. We take care of all the small details that make a big difference. We provide a fully managed end-to-end service, from pre-sales product fit to service management, and consultancy. With 24/7 monitoring and award-winning customer service and clear SLAs. It’s easy to make the switch
  • 29. See a demo at our Slough or Leeds offices Take a low-cost 90-day pilot for up to 100 users Call 01235 433 507 Or click here for more information