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Guía de supervivencia
    en Internet 3.0
                               Dr. Joaquín Fernández
                               D.O.O Javier Martínez
viernes 3 de febrero de 2012
Oftalmología 3.0


                                                           twitter corporativo




              web




      octubre 2010

                                 blogs   página facebook
                                                             twitter individual
viernes 3 de febrero de 2012
Blogs

       - 320 publicaciones
       - 200 comentarios
       - 50 subscripciones RSS

          - Página web actualizada
          - Mejora comunicación:
              Médico - Paciente
          - Ayuda a mantenernos al día
          (revisión de artículos, revistas
          etc.)
          - Dar a conocer las novedades
          terapeúticas, servicios etc.
          - Mejora de la “Marca”, tanto
          de la clínica como del
          profesional.

viernes 3 de febrero de 2012
Facebook

       - 420 fans
       - 2050 amigos



        - Posibiidad de consultar dudas.

        - Cercanía al Paciente.

        - Publicación de Novedades:
          > Viralidad.




 facebook.com/oftalmologiahospitalvirgendelmar
viernes 3 de febrero de 2012
viernes 3 de febrero de 2012
viernes 3 de febrero de 2012
Twitter




        - Microblog
        (mensajes de 140 caracteres)

        - Publicación de Noticias:
          > Viralidad




                   @oftvirgendelmar
viernes 3 de febrero de 2012
viernes 3 de febrero de 2012
Resultados Obtenidos



         Visitas web año 2010            Visitas web año 2011




viernes 3 de febrero de 2012
Resultados Obtenidos

                                 Solicitud de cita online

                                                                 300



                                                                225



                                                                150

                                               250
                         60                                 75

                          2010
                                                            0
                                               2011
viernes 3 de febrero de 2012
Resultados Obtenidos

                 Encuesta: ¿Cómo conoció nuestro centro?
                           Amigo-Familiar           Publicidad tradicional
                           Otro doctor u óptica     Internet, redes sociales
                           Otros



   2010                        60%                2011
                                                               45%


                                                                               15%


                     5%                                     5%                 10%
                                         15%
                        10%      10%
                                                                     25%


viernes 3 de febrero de 2012
UNIVERSO 3.0




                               WEB




viernes 3 de febrero de 2012
Gracias por
                               su Atención


   facebook.com/oftalmologiahospitalvirgendelmar
   @oftvirgendelmar
viernes 3 de febrero de 2012

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Experiencia hvm

  • 1. Guía de supervivencia en Internet 3.0 Dr. Joaquín Fernández D.O.O Javier Martínez viernes 3 de febrero de 2012
  • 2. Oftalmología 3.0 twitter corporativo web octubre 2010 blogs página facebook twitter individual viernes 3 de febrero de 2012
  • 3. Blogs - 320 publicaciones - 200 comentarios - 50 subscripciones RSS - Página web actualizada - Mejora comunicación: Médico - Paciente - Ayuda a mantenernos al día (revisión de artículos, revistas etc.) - Dar a conocer las novedades terapeúticas, servicios etc. - Mejora de la “Marca”, tanto de la clínica como del profesional. viernes 3 de febrero de 2012
  • 4. Facebook - 420 fans - 2050 amigos - Posibiidad de consultar dudas. - Cercanía al Paciente. - Publicación de Novedades: > Viralidad. facebook.com/oftalmologiahospitalvirgendelmar viernes 3 de febrero de 2012
  • 5. viernes 3 de febrero de 2012
  • 6. viernes 3 de febrero de 2012
  • 7. Twitter - Microblog (mensajes de 140 caracteres) - Publicación de Noticias: > Viralidad @oftvirgendelmar viernes 3 de febrero de 2012
  • 8. viernes 3 de febrero de 2012
  • 9. Resultados Obtenidos Visitas web año 2010 Visitas web año 2011 viernes 3 de febrero de 2012
  • 10. Resultados Obtenidos Solicitud de cita online 300 225 150 250 60 75 2010 0 2011 viernes 3 de febrero de 2012
  • 11. Resultados Obtenidos Encuesta: ¿Cómo conoció nuestro centro? Amigo-Familiar Publicidad tradicional Otro doctor u óptica Internet, redes sociales Otros 2010 60% 2011 45% 15% 5% 5% 10% 15% 10% 10% 25% viernes 3 de febrero de 2012
  • 12. UNIVERSO 3.0 WEB viernes 3 de febrero de 2012
  • 13. Gracias por su Atención facebook.com/oftalmologiahospitalvirgendelmar @oftvirgendelmar viernes 3 de febrero de 2012