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CErgOSH 
The role of internal OHS practitioners in 
implementation of ACC’s Workplace Safety 
Management Practices (WSMP) Programme 
Presented by: Kirsten Olsen 
Massey University, Palmerston North
CErgOSH 
Outline 
• What is WSMP? 
• Background for the project questions 
• Aim of the project 
• Method 
• The role and tasks of OHS practitioners 
• Why organisations join WSMP 
• The impact of WSMP 
• Conclusions
CErgOSH 
WSMP programme 
Established by ACC: 2000 
Purpose: 
– to encourage medium-sized employers to maintain good 
workplace OHS Management Systems (OHSMS) that should 
reduce injuries and injury claims cost (ACC,2014; Legge & Crichton, 2005) 
• 2 yearly external audit of the OHSMS 
• Aligned with AS:NZS4801:2001 
• Three levels of performance 
– Primary (10% discount) 
– Secondary (15% discount) 
– Tertiary (20% discount 
(ACC, 2014)
CErgOSH 
WSMP Audit elements 
1. Employer commitment to safety management systems 
2. Planning, review and evaluation 
3. Hazard identification, assessment and management 
4. Information, training and supervision 
5. Incident and injury reporting, recording and investigation 
6. Employee participation in health and safety management 
7. Emergency planning and readiness 
8. Protection of employees from work undertaken by contractors 
• Workplace observation and focus group
CErgOSH 
Background 
Implementation of Robens type OHS legislation: 
1. Establish healthy and safe workplaces 
2. Manage Health and Safety in colaboration with employees 
3. But what and how? 
• It did not work by it self! 
• Organisations employed OHS practitioners to help 
• OHS interventions to implement OHS Management Systems 
(OHSMS)! 
• Information (regulations, Approved code of practice and guidelines) 
• Enforcement (inspections etc.) 
• Incentive: 
• Injury Insurance and workers compensation incentive 
schemes e.g.: ACC’s WSMP programme
CErgOSH 
Background 
Research question 
What makes injury insurance and workers compensation 
incentive schemes build on audit of OHSMS work? 
- What makes organisations join? 
- What role does the OHS practitioner plays in 
implementation? 
- To what extend do the schemes work?
CErgOSH 
Background 
Programme theory of 
Work injury insurance incentive schemes 
build on OHSMS audits
CErgOSH 
Background 
Programme theory of WSMP 
Mechanisms and arguments for joining: 
• Levy discount, - main mechanism, 
Large good employers should require 
WSMP of their suppliers 
Arguments that WSMP: 
• will strengthen the existing OHSMS, 
• works to reduce injuries, 
• is a national framework to work to, 
• identifies areas for improvements 
• demonstrates OHS commitment 
• It does not ensure legal compliance 
(ACC 2008) 
The audit standard guides performance
CErgOSH 
Specific aims: 
To identify: 
a) OHS practitioners’ basic roles in implementation of 
WSMP 
b) How big a part WSMP related tasks made up of 
OHS practitioners’ role during implementation 
c) To what extent the economic incentive and other 
arguments used to promote the WSMP work 
d) To what extend implementation of WSMP improved 
OHS
CErgOSH 
Method 
Internet based questionnaire survey Oct. 2013 
Population: 
• 800 New Zealand Institute for Safety Management & 
• 553 Safeguard forum members 
Completed questionnaire 203 
NZISM 
Inclusion criteria: 
• internal OHS practitioner (n=200): 
Internal OHS 
practitioner 
safeguard 
1) Employed in the organisation before joining WSMP (n= 42, 21%); 
2) Employed in the organisation after joining WSMP (n=112, 55%); 
3) Employed in organisations considering joining (n=21, 10%); 
4) Employed in organisations not considering joining (n=25, 12%).
CErgOSH 
The role of OHS practitioners in influencing the 
organisation to join WSMP (N=63) 
I did/do not 
have any role , 
24% 
Others 
suggested and 
I supported it, 
33% 
I suggested it, 
44%
CErgOSH 
Who did OHS practitioners seek support from? 
0.29 
0.11 
0.05 
0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 
From the trade union(s) 
From health and safety representatives 
From the health and safety committee 
From middle and/or first line manager 
From senior management 
0.86 
0.36 
0.18 
0.38 
0.19 
0.10 
0.00 
Suported the decission (n=21) Suggested to join (n=28)
CErgOSH 
How big a part was the following activities in relation to 
preparing the organisation for WSMP (N=63) 
0% 20% 40% 60% 80% 100% 
Write OHS policies and procedures 
Documenting OHS management 
Influence senior management to support OHS management 
Influence other stakeholders to integrate OHS in their areas 
Implement processes for obtaining OHS knowledge 
Gain support for employee participation from management 
Gain support for employee participation from unions/employees 
Establish/develop employee participation system 
Influence line mangers to conduct hazard management 
Help line managers involve employees in hazard management 
Involve HS representatives in hazard management 
Involve others to undertake OHS induction/training 
Conduct OHS induction/training 
Establish OHS procedures for contractors 
Big part of my role – Part of my role – Little part of my role – Not part of my role –
CErgOSH 
Practitioners perseption of the importance of 
specific reasons for joining WSMP 
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 
Gives an ACC levy discount 
Audited national framework to work to 
Identifies areas for improvements of OHSM 
Assures OHS legal compliance 
Shows OHS commitment to business… 
Shows OHS commitment to customers 
proves commitment to OHS to staff 
Helps reduce injuries 
Shows OHS commitment to the public. 
Requirement from customers 
Reduces the likelihood of being inspected 
Already in an OHS certification scheme 
Quit and very important Important – of littel and not important Don’t know
CErgOSH 
Percentage of work environment practitioners 
perceiving WSMP had positive impact on: 
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 
Wellbeing of employees 
Health of employees 
Sick leave 
Severity of injuries 
Injury rates 
Exposure to hazards 
Work and production processes 
management of OHS in practice 
OHS management systems 
Employees’ ATTITUDE towards OHS 
First line mgt's ATTITUDE towards OHS 
Middle mgt’s ATTITUDE towards OHS 
Senior mgt’s ATTITUDE towards OHS 
Employees’ KNOWLEDGE about OHS 
First line mgt’s KNOWLEDGE about OHS 
Middle mgt’s KNOWLEDGE about OHS 
Senior mgt’s KNOWLEDGE about OHS 
Danish Working Environment Authority (2002) 
Implemented WSMP after I was employed (n=42) Implemented WSMP before I was employed (n=112)
CErgOSH 
For how many did the part of the 
programme theory work ? 
83 
% 
56 
% 
77 
% 
45 
% 
78 
%
CErgOSH 
Conclusion: 
• OHS practitioners play an importnt role in implementation of 
programmes based on OHSMS audits: 
– Establishing OHSMS 
– Influencing management and other stakeholders to engage in 
OHS 
• OHS practitioners that initiated implementation: 
– Focused on influencing senior management 
– Engaged more stakeholders 
• Main mechanism (Levy discount) worked 
• Arguments that supported the OHS practitioners role worked: 
– Identify areas for further improvements 
– A national frame work to work to 
• WSMP improved OHSMS and OHS practices (83-77%) 
– to a lesser extent reduced OHS risk (56%) and injuries (45%)
CErgOSH 
References 
Accident Compensation Corporation (2008). Measuring your 
capabilities in Workplace Safety Management. - ACC Workplace Safety 
Management Practices Audit Standards. Wellington: Accident 
Compensation Cooperation. 
Accident Compensation Corporation (2014). ACC Workplace Safety 
Management Practices. Wellington, New Zealand: Accident 
Compensation Corporation. 
Danish Working Environment Authority (2002). Impact evaluation 
strategy of the core activities of Danish Working Environment Authority. 
Copenhagen: Danish Working Environment Authority. 
Legge, J., & Crichton, S. (2005). Workplace Safety Management 
Practice Programme. Data analysis of outcome 2000-2003: 
Department of Labour, New Zealand.
CErgOSH

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Role of internal OHS practitioners in implementing ACC's Workplace Safety Management Practices

  • 1. CErgOSH The role of internal OHS practitioners in implementation of ACC’s Workplace Safety Management Practices (WSMP) Programme Presented by: Kirsten Olsen Massey University, Palmerston North
  • 2. CErgOSH Outline • What is WSMP? • Background for the project questions • Aim of the project • Method • The role and tasks of OHS practitioners • Why organisations join WSMP • The impact of WSMP • Conclusions
  • 3. CErgOSH WSMP programme Established by ACC: 2000 Purpose: – to encourage medium-sized employers to maintain good workplace OHS Management Systems (OHSMS) that should reduce injuries and injury claims cost (ACC,2014; Legge & Crichton, 2005) • 2 yearly external audit of the OHSMS • Aligned with AS:NZS4801:2001 • Three levels of performance – Primary (10% discount) – Secondary (15% discount) – Tertiary (20% discount (ACC, 2014)
  • 4. CErgOSH WSMP Audit elements 1. Employer commitment to safety management systems 2. Planning, review and evaluation 3. Hazard identification, assessment and management 4. Information, training and supervision 5. Incident and injury reporting, recording and investigation 6. Employee participation in health and safety management 7. Emergency planning and readiness 8. Protection of employees from work undertaken by contractors • Workplace observation and focus group
  • 5. CErgOSH Background Implementation of Robens type OHS legislation: 1. Establish healthy and safe workplaces 2. Manage Health and Safety in colaboration with employees 3. But what and how? • It did not work by it self! • Organisations employed OHS practitioners to help • OHS interventions to implement OHS Management Systems (OHSMS)! • Information (regulations, Approved code of practice and guidelines) • Enforcement (inspections etc.) • Incentive: • Injury Insurance and workers compensation incentive schemes e.g.: ACC’s WSMP programme
  • 6. CErgOSH Background Research question What makes injury insurance and workers compensation incentive schemes build on audit of OHSMS work? - What makes organisations join? - What role does the OHS practitioner plays in implementation? - To what extend do the schemes work?
  • 7. CErgOSH Background Programme theory of Work injury insurance incentive schemes build on OHSMS audits
  • 8. CErgOSH Background Programme theory of WSMP Mechanisms and arguments for joining: • Levy discount, - main mechanism, Large good employers should require WSMP of their suppliers Arguments that WSMP: • will strengthen the existing OHSMS, • works to reduce injuries, • is a national framework to work to, • identifies areas for improvements • demonstrates OHS commitment • It does not ensure legal compliance (ACC 2008) The audit standard guides performance
  • 9. CErgOSH Specific aims: To identify: a) OHS practitioners’ basic roles in implementation of WSMP b) How big a part WSMP related tasks made up of OHS practitioners’ role during implementation c) To what extent the economic incentive and other arguments used to promote the WSMP work d) To what extend implementation of WSMP improved OHS
  • 10. CErgOSH Method Internet based questionnaire survey Oct. 2013 Population: • 800 New Zealand Institute for Safety Management & • 553 Safeguard forum members Completed questionnaire 203 NZISM Inclusion criteria: • internal OHS practitioner (n=200): Internal OHS practitioner safeguard 1) Employed in the organisation before joining WSMP (n= 42, 21%); 2) Employed in the organisation after joining WSMP (n=112, 55%); 3) Employed in organisations considering joining (n=21, 10%); 4) Employed in organisations not considering joining (n=25, 12%).
  • 11. CErgOSH The role of OHS practitioners in influencing the organisation to join WSMP (N=63) I did/do not have any role , 24% Others suggested and I supported it, 33% I suggested it, 44%
  • 12. CErgOSH Who did OHS practitioners seek support from? 0.29 0.11 0.05 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 From the trade union(s) From health and safety representatives From the health and safety committee From middle and/or first line manager From senior management 0.86 0.36 0.18 0.38 0.19 0.10 0.00 Suported the decission (n=21) Suggested to join (n=28)
  • 13. CErgOSH How big a part was the following activities in relation to preparing the organisation for WSMP (N=63) 0% 20% 40% 60% 80% 100% Write OHS policies and procedures Documenting OHS management Influence senior management to support OHS management Influence other stakeholders to integrate OHS in their areas Implement processes for obtaining OHS knowledge Gain support for employee participation from management Gain support for employee participation from unions/employees Establish/develop employee participation system Influence line mangers to conduct hazard management Help line managers involve employees in hazard management Involve HS representatives in hazard management Involve others to undertake OHS induction/training Conduct OHS induction/training Establish OHS procedures for contractors Big part of my role – Part of my role – Little part of my role – Not part of my role –
  • 14. CErgOSH Practitioners perseption of the importance of specific reasons for joining WSMP 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Gives an ACC levy discount Audited national framework to work to Identifies areas for improvements of OHSM Assures OHS legal compliance Shows OHS commitment to business… Shows OHS commitment to customers proves commitment to OHS to staff Helps reduce injuries Shows OHS commitment to the public. Requirement from customers Reduces the likelihood of being inspected Already in an OHS certification scheme Quit and very important Important – of littel and not important Don’t know
  • 15. CErgOSH Percentage of work environment practitioners perceiving WSMP had positive impact on: 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Wellbeing of employees Health of employees Sick leave Severity of injuries Injury rates Exposure to hazards Work and production processes management of OHS in practice OHS management systems Employees’ ATTITUDE towards OHS First line mgt's ATTITUDE towards OHS Middle mgt’s ATTITUDE towards OHS Senior mgt’s ATTITUDE towards OHS Employees’ KNOWLEDGE about OHS First line mgt’s KNOWLEDGE about OHS Middle mgt’s KNOWLEDGE about OHS Senior mgt’s KNOWLEDGE about OHS Danish Working Environment Authority (2002) Implemented WSMP after I was employed (n=42) Implemented WSMP before I was employed (n=112)
  • 16. CErgOSH For how many did the part of the programme theory work ? 83 % 56 % 77 % 45 % 78 %
  • 17. CErgOSH Conclusion: • OHS practitioners play an importnt role in implementation of programmes based on OHSMS audits: – Establishing OHSMS – Influencing management and other stakeholders to engage in OHS • OHS practitioners that initiated implementation: – Focused on influencing senior management – Engaged more stakeholders • Main mechanism (Levy discount) worked • Arguments that supported the OHS practitioners role worked: – Identify areas for further improvements – A national frame work to work to • WSMP improved OHSMS and OHS practices (83-77%) – to a lesser extent reduced OHS risk (56%) and injuries (45%)
  • 18. CErgOSH References Accident Compensation Corporation (2008). Measuring your capabilities in Workplace Safety Management. - ACC Workplace Safety Management Practices Audit Standards. Wellington: Accident Compensation Cooperation. Accident Compensation Corporation (2014). ACC Workplace Safety Management Practices. Wellington, New Zealand: Accident Compensation Corporation. Danish Working Environment Authority (2002). Impact evaluation strategy of the core activities of Danish Working Environment Authority. Copenhagen: Danish Working Environment Authority. Legge, J., & Crichton, S. (2005). Workplace Safety Management Practice Programme. Data analysis of outcome 2000-2003: Department of Labour, New Zealand.

Notes de l'éditeur

  1. Employer commitment to safety management systems Planning, review and evaluation Hazard identification, assessment and management Information, training and supervision Incident and injury reporting, recording and investigation Employee participation in health and safety management Emergency planning and readiness Protection of employees from work undertaken by contractors Workplace observation and focus group
  2. Group 1 and 3 (63, 31%) Asked to: Identify their role in influencing the organisation to decide to join the WSMP Indicate for 14 activities related to the WSMP how big a part of their role each activity was Answer options: Big part -, part -, little part -, not part - of my roll Score the importance of arguments for joining the WSMP. Answer options: Very important, Quite important, important, little importance, not important and don’t know Group 1 and 2 (154, 66%) were asked to score the impact of the WSMP on an impact ladder developed from the Danish Working Environment Authority (2002). Answer options: Positive impact, No impact, Negative impact and Don’t know.
  3. I suggested: 44% Other suggested: 33% No role: 24%
  4. It is clear that the OHS practitioners that suggested that the organisation should join WSMP sought support from more stakeholdes in the organisation than the OHS practitioners that supported Others sugestion to join. Most sought support from Senior management. Only a third sought support from middle or first line management and OHS committees. Few sought support from OHS reps and unions.
  5. This question is developed from the audit standard taking some of the elements out Employer commitment to safety management systems Planning, review and evaluation Hazard identification, assessment and management Information, training and supervision Incident and injury reporting, recording and investigation Employee participation in health and safety management Emergency planning and readiness Protection of employees from work undertaken by contractors All elements are either a big part or a part of 95 – 88 % the OHS practitioners except for: Gaining support for employee participation from Unions or employees Establishing OHS procedures for contractors. When we look at what was a big part of their role the following stands out: Writing OHS policies and documenting the OHS management systen (76% - 71%) indicates that they establish or improve OHSMS Influencing line management to conduct hazard management and helping them to involve employees in hazard management (71% - 70%) Indicates that they are change agents and that there may be resistance from other parties. Implementing processes for obtaining OHS knowledge (71%)