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Creating Supportive 
Working 
Environments
Objectives for Today 
 Who are we? 
 Why the workplace? 
 The pilot 
 WorkWell 
 Results 
 What have we learnt? 
 Across the nation
Toi Te Ora – Public Health Service 
“Improve and protect the health of the population in 
the Lakes and Bay of Plenty District Health Board 
districts with a focus on reducing inequalities.”
Why the Workplace? 
 Preventable chronic disease is the leading cause of 
death in New Zealand 
 Our workforce is ageing 
 New Zealand has one of the lowest rates of productivity 
in the OECD yet we work some of the longest hours 
 The workplace is an influential setting for health attitudes 
and behaviours
Why the Workplace? 
 increased staff productivity 
 reduced staff turnover 
 increased workplace effectiveness 
 improved corporate image 
 higher employee morale and job satisfaction 
 happier and healthier staff 
 better experience for clients or customers
WorkWell Pilot 
November 2009 – October 2010 
Six Businesses 
 two reached Bronze accreditation 
 majority of staff wish to eat more healthily, increase 
physical activity levels and reduce smoking rates
Pilot Evaluation 
Participant responses: 
 relevant and appropriate to the needs of their 
organisation 
 flexible for wide range of industries 
 positive response to resources, templates and 
services
Pilot Evaluation 
Participant responses: 
 WorkWell Advisor role a key component 
 facilitation role rather than passive support 
 all participating businesses requested the support of 
their WorkWell Advisors
Key Features 
 A first of its kind in New Zealand 
 Based on evidence - we know what works, it’s a 
process you can trust 
 Integrated into everyday business - you can do it
Accreditation
What does WorkWell look like? 
WorkWell promotes a continuous cycle of improvement
Multi-level Approach 
 Organisational 
 Environmental 
 Individual 
 Enterprise involvement in the 
local community (Gold level)
The Key Steps 
Engage Assess & Prioritise 
 Commitment 
 Raise awareness 
 Find your champions 
 Develop the vision 
 Communication 
 Develop induction 
programme 
 Organisational Profile 
Tool 
 Staff Survey 
 Communication 
 Staff wellbeing 
indicators
The Key Steps 
Plan Apply & Implement 
 Develop a 12 month 
action and evaluation 
plan 
 Communication 
 Apply for accreditation 
 Implement plan
The Key Steps 
Evaluate & Improve 
 Evaluate the progress of the plan 
 Compare data 
 Communication
How do we Support the 
Business? 
 FREE professional support, time and advice to guide 
your business through the WorkWell Accreditation 
 FREE self help resources and online tools 
 Training workshops and networking opportunities 
 Regular communication and updates
Maori Models of Workplace 
Wellness 
 Targeted approach 
 How responsive is WorkWell to Maori? 
 Semi structured interviews completed 
 Questionnaire developed to assess the impact of the 
workplace on health and wellbeing 
 Practices and principles that embody a Maori world 
view
WorkWell – Bronze Accreditation 
WorkWell Accreditation
Accreditation’s Achieved
Workplace Activities 
 Organisational – development of generic wellbeing 
policy, healthy eating policy, flexible working 
 Environmental – edible gardens, reviewing catering 
at meetings, vending machines, external catering 
provider onsite for breakfast/lunch options 
 Individual – healthy eating articles in newsletters, 
educational and cooking demonstration workshops
WorkWell – Bronze Accreditation 
Community Links
Monitoring and Evaluation 
 Resource development 
 Strengthening of recruitment strategies 
 Ongoing Advisor training and personal development
Implementations Issues/Learnings 
Issues Learnings 
Resistance from middle 
management 
Commitment and engage from 
start 
Stalling of action plan 
development 
Leader induction, agree clear 
timeframes, pledge 
Stalling if Leader left the 
organisation 
Utilise working group 
Focus on activities rather than 
systems/engagement 
Leader/working group induction
WorkWell Across the Regions
WorkWell Across the Nation 
 February 2012 – pilot project 
 National implementation of WorkWell within a multi-site, 
multi-region organisation 
 To inform national workplace wellness approach
WorkWell National Leadership
Conclusion 
Workplace Wellbeing Programme 
Create supportive working environments 
Healthy, productive, sustainable workforce
Phone: 0800 221 555 
Email: work.well@bopdhb.govt.nz 
WorkWell Tauranga 
PO Box 2120 
Tauranga 3140 
Phone: 07 577 3774

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WorkWell - Creating supportive work environments

  • 2. Objectives for Today  Who are we?  Why the workplace?  The pilot  WorkWell  Results  What have we learnt?  Across the nation
  • 3. Toi Te Ora – Public Health Service “Improve and protect the health of the population in the Lakes and Bay of Plenty District Health Board districts with a focus on reducing inequalities.”
  • 4. Why the Workplace?  Preventable chronic disease is the leading cause of death in New Zealand  Our workforce is ageing  New Zealand has one of the lowest rates of productivity in the OECD yet we work some of the longest hours  The workplace is an influential setting for health attitudes and behaviours
  • 5. Why the Workplace?  increased staff productivity  reduced staff turnover  increased workplace effectiveness  improved corporate image  higher employee morale and job satisfaction  happier and healthier staff  better experience for clients or customers
  • 6. WorkWell Pilot November 2009 – October 2010 Six Businesses  two reached Bronze accreditation  majority of staff wish to eat more healthily, increase physical activity levels and reduce smoking rates
  • 7. Pilot Evaluation Participant responses:  relevant and appropriate to the needs of their organisation  flexible for wide range of industries  positive response to resources, templates and services
  • 8. Pilot Evaluation Participant responses:  WorkWell Advisor role a key component  facilitation role rather than passive support  all participating businesses requested the support of their WorkWell Advisors
  • 9.
  • 10. Key Features  A first of its kind in New Zealand  Based on evidence - we know what works, it’s a process you can trust  Integrated into everyday business - you can do it
  • 12. What does WorkWell look like? WorkWell promotes a continuous cycle of improvement
  • 13. Multi-level Approach  Organisational  Environmental  Individual  Enterprise involvement in the local community (Gold level)
  • 14. The Key Steps Engage Assess & Prioritise  Commitment  Raise awareness  Find your champions  Develop the vision  Communication  Develop induction programme  Organisational Profile Tool  Staff Survey  Communication  Staff wellbeing indicators
  • 15. The Key Steps Plan Apply & Implement  Develop a 12 month action and evaluation plan  Communication  Apply for accreditation  Implement plan
  • 16. The Key Steps Evaluate & Improve  Evaluate the progress of the plan  Compare data  Communication
  • 17. How do we Support the Business?  FREE professional support, time and advice to guide your business through the WorkWell Accreditation  FREE self help resources and online tools  Training workshops and networking opportunities  Regular communication and updates
  • 18. Maori Models of Workplace Wellness  Targeted approach  How responsive is WorkWell to Maori?  Semi structured interviews completed  Questionnaire developed to assess the impact of the workplace on health and wellbeing  Practices and principles that embody a Maori world view
  • 19. WorkWell – Bronze Accreditation WorkWell Accreditation
  • 21. Workplace Activities  Organisational – development of generic wellbeing policy, healthy eating policy, flexible working  Environmental – edible gardens, reviewing catering at meetings, vending machines, external catering provider onsite for breakfast/lunch options  Individual – healthy eating articles in newsletters, educational and cooking demonstration workshops
  • 22. WorkWell – Bronze Accreditation Community Links
  • 23. Monitoring and Evaluation  Resource development  Strengthening of recruitment strategies  Ongoing Advisor training and personal development
  • 24. Implementations Issues/Learnings Issues Learnings Resistance from middle management Commitment and engage from start Stalling of action plan development Leader induction, agree clear timeframes, pledge Stalling if Leader left the organisation Utilise working group Focus on activities rather than systems/engagement Leader/working group induction
  • 26. WorkWell Across the Nation  February 2012 – pilot project  National implementation of WorkWell within a multi-site, multi-region organisation  To inform national workplace wellness approach
  • 28. Conclusion Workplace Wellbeing Programme Create supportive working environments Healthy, productive, sustainable workforce
  • 29. Phone: 0800 221 555 Email: work.well@bopdhb.govt.nz WorkWell Tauranga PO Box 2120 Tauranga 3140 Phone: 07 577 3774