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Speciality management
- 3. Organization
- 4. Common Characteristics of Organizations
- 5. The Changing Organization Traditional •Stable •Inflexible •Job-focused •Work is defined by job positions •Individual-oriented •Permanent jobs •Command-oriented •Managers always make decisions •Rule-oriented •Relatively homogeneous workforce •Workdays defined as 9 to 5 •Hierarchical relationships •Work at organizational facility during specific hours New Organization •Dynamic •Flexible •Skills-focused •Work is defined in terms of tasks to be done •Team-oriented •Temporary jobs •Involvement-oriented •Employees participate in decision making •Customer-oriented •Diverse workforce •Workdays have no time boundaries •Lateral and networked relationships •Work anywhere, anytime
- 6. The Types of Organizations
- 7. What is Management? : Coordinating work activities so that they are completed e f f i c i e n t l y and e f f e c t i v e l y with and through other people getting the most output from the least input completing activities so that the organization’s goals are attained.
- 8. Management is… Efficiency Effectiveness Getting work done through others
- 9. Managerial Roles Interpersonal Informational Decisional Figurehead Leader Liaison Monitor Disseminator Spokesperson Entrepreneur Disturbance Handler Resource Allocator Negotiator
- 10. Management Functions Planning Organizing Staffing Leading Controlling Making Things Happen Meeting the Competition Organizing People, Projects, and Processes Classical Management Functions Updated Management Functions
- 11. Levels of Management CEO COO CIO General Mgr Plant Mgr Regional Mgr Office Manager Shift Supervisor Department Manager Team Leader Top Level Management Middle Level Management First-Line Management
- 14. A general manager is a business executive who usually oversees a unit or firm's marketing and sales functions, as well as the day-to-day business operations. A plant manager oversees all daily operations of a plant. He often is in charge of everything from production and manufacturing to making sure policies and procedures are followed in all departments. Regional managers are employees who are granted jurisdiction and responsibility for specific actions that take place within a given geographical location.
- 16. Types of Managers Top Managers Managers at or near the top level are responsible for making organization-wide decisions and establishing plans and goals affecting the entire organization Middle Managers Managers between the first-line level and the top level of the organization who manage the work of first-line managers First-line Managers Managers at the lowest level manage the work of non-managerial employees directly or indirectly involved with the production or creation of the organization’s products.
- 17. Top Managers Responsible for… Creating a context for change Developing attitudes of commitment and ownership in employees Creating a positive organizational culture through language and action Monitoring their business environments
- 18. Middle Managers Responsible for… Setting objectives consistent with top management goals, planning strategies Coordinating and linking groups, departments, and divisions Monitoring and managing the performance of subunits and managers who report to them Implementing the changes or strategies generated by top managers
- 19. First-Line Managers Responsible for… Managing the performance of entry-level employees Teaching entry-level employees how to do their jobs Making schedules and operating plans based on middle management’s intermediate-range plans
- 20. What Companies Look for in Managers Technical Skills Human Skill Conceptual Skill Design Skill
- 21. Skills managers need Technical skills •Knowledge and capabilities to perform specialized tasks Management often needs to have technical skills in order to communicate effectively with line workers and coordinate efforts. Human skills The ability to work well with other people. Conceptual skills The ability to think and conceptualize about abstract and complex situations concerning the organization.
- 22. Core skills and their use in the different levels Managerial levels Lower Middle Top Conceptual skills Human skills Technical skills
- 23. Rewards and Challenges of Being a Manager