Excellent snapshot of the latest trends in global FINTECH

1. The 10 Hottest
FinTech Trends
for 2017

2. Wow,what a year 2016 turned out to be! Bell Pottinger
officially launched its global FinTech proposition
at the beginning of last summer and we’ve had a blast so
far, working with some of the most exciting brands in the
industry, from London to San Francisco and Singapore.
As we look ahead, the outlook continues to looks positive.
I’m honoured to have been selected as part ofThe FinTech50
expert judging panel for the third consecutive year, and we’re
thrilled to announce an official partnership with the team at
Money 20/20 Europe ahead of one of the biggest FinTech
events of the year in Copenhagen in June.
There is plenty to look forward to and we cannot wait to see
what’s in store over the next 12 months.To give you a sneak
peak, we’ve gathered the views of industry leaders and
influencers to identify the hottest trends and technologies
that will make an impact on Financial Services in 2017.
Please feel free to join the conversation using our
hashtag #BPFinTech – we would love to hear what
you think!
It’s that time of year when a collective appetite emerges
for something mouth-wateringly seasonal: a list of
the hottest trends in our chosen sector.
Technically speaking, trend reports are not predictions.
They are insights based on experience and hawk-like peripheral
vision, and in this sector, there is a large and unseasonal market
for insight. But alongside the predictions about hotspots, there
are also bigger themes in play that show how we might all
profit from the future.
We first noticed one trend earlier this year – behind closed
doors people started questioning things that they might
previously have welcomed: the benefit of attending this week’s
blockbuster event? It wasn’t decision fatigue.They weren’t
canapéd out.They were looking for meaningful engagements;
for value over volume. It was a quiet flight to quality and it will
influence everything in 2017.
Our standout moment of 2016 took place in Asia. Our standout
moment of 2017 will likely take place there too.West of
Mumbai, we are yet to see anything as groundbreaking as
demonetization, although we may not relish the search for
working ATMs at Christmas – unless we’ve already gone
cashless, of course. Here’s hoping that next year is every
bit as ‘wonder-full’ and radical – but in a good way.
Julie Lake
Founding Director,The FinTech50 / FinTechCity
@TheFinTech50
Claudia Bate
Global Head of FinTech, Bell Pottinger
T +44 20 3772 2667 M +44 7870 444 901
E cbate@bellpottinger.com
@claudiabate Claudia Bate

3. 1
2017 Will Be
the Year of
InsurTech
Giovanni Daprà
Co-Founder & CEO, MoneyFarm
@daprgio
Rob Moffat
Partner, Balderton Capital
@robmoff
“Insurance is an enormous sector, but it’s a tough one to penetrate. B2B
software and data businesses are the most likely to capitalise on the
immediate opportunities offered by the sector, and we will start to see
them do so in 2017.”
“We’ve had payments, crowdfunding and wealth management – the next
opportunities will come in the short-term credit and insurance spaces.These
areas have been slow to adapt to changing consumer habits and are ripe
for the picking.”

4. 2
Artificial
Intelligence
Will Take Hold
Ghela Boskovich
Founder, FemTech Global
@GhelaBoskovich
Chris Adelsbach
Managing Director,Techstars
@ChrisAdelsbach
“When simulations are combined with machine learning and network modelling,
their predictive powers are truly impressive.This has immediate applications
in complex organisations such as the financial services sector in the form of
computational simulation-as-a-service.”
“AI is getting a lot of attention – the deep learning aspect and predictive analytics
are becoming more finely tuned to behaviour patterns.The speed at which AI moves
is based on the amount of behavioural data it consumes, and as APIs facilitate this
accumulation of customer data, open banking is going to drive the development of
better (or more ubiquitous) AI solutions.”

5. 3
An Atmosphere of
Experimentation
– Getting Braver
with Blockchain
Jonathan Lister
Co-Founder & CTO, PensionBee
@jayfresh
Danny Aranda
Managing Director, Ripple Europe
@daranda
“2017 will prove beyond a shadow of a doubt that high-volume, small-value
transactions are an important component of global payments, affecting the
way we view trade and the number of people included in the financial system.
Blockchain-based FinTech solutions are already enabling greater efficiency
and certainty in these payments. Next year, proof will be in the volume.”
“2016 has seen several companies (and recently, the European and Japanese
central banks) experimenting with products based on Blockchain technology,
in fields such as smart contracts (think R3’s Corda, Ethereum) and international
payments (think Ripple, Chain). 2017 will see the first mainstream examples
take off.”

6. 4
2017 Will Unleash
the Power of
Data and Hyper-
Personalisation
Yann Ranchere
Partner, Anthemis Group
@tek_fin
Alain Falys
Co-Founder & CEO at YoyoWallet
@AlainFalys
“Any brand or trend which feeds into the growing ‘on demand economy’
will be successful. In particular, brands that can smartly integrate personalisation
into the customer experience – taking it from a buzz phrase into a consistent
value-add for users – will succeed.”
“The biggest opportunity for FinTech lies in markets where the digitization
of data is increasing, as this drives the ability to deliver on-demand financial
services.Whether for end consumers or businesses, digital footprints will
drive the services offered.”

7. 5
FinTech Takes Off
in High-growth
Markets
Todd Latham
CMO & Head of Product, Currency Cloud
@toddlatham1
Alix Murphy
Director of Mobile Partnerships,WorldRemit
@AlixinLondon
Jake Kendall
Director of Digital Financial Services Lab, Caribou Digital
@JakeKendall5
“The next wave of FinTech innovators to watch will come from Africa and Asia
– cutting edge FinTech innovation will sprout in friendly regulatory environments
where societies are ready to leapfrog existing antiquated financial regulations
that cripple innovation.”
“We see RegTech, and in particular biometric identity systems, being supported
by governments all over the developing world. A related and largely untapped
opportunity is that many regulators now require mobile SIM identification
procedures.This results in lots of people who own phones and have passed
identification procedures (called Know Your Customer – KYC), meaning that
financial accounts can now be opened for them very easily. Examples include
Pakistan,Tanzania, India and others.”
“Financial services based in the UK need not limit global expansion to
Europe.The growth of the world is focused in Asia and if exiting the EU means
opening more opportunities to focus on growth further afield, 2017 is already
looking a lot brighter.”

8. 6
Start-ups and
IncumbentsContinue
to Collaborate
Yann Ranchere
Partner, Anthemis Group
@tek_fin
Charles Owen
Founder & Director, CoInvestor
@CoInvestorUK
Daniel Marovitz
Chief Operating Officer, Earthport
@marovdan
“Despite many FinTech start-ups aiming at the outset to disrupt niche financial
services practices, many ultimately collaborate with big banks in delivering their
services.We see the biggest opportunity in financial services being in working
closely with theWealth Management industry, as the sector continues to grapple
with how best to deliver their services digitally in the face of investors’ continued
drift online and potentially away from advice.”
“Meanwhile, in 2017 I expect the ‘artificial war’ between banks and
FinTechs will be formally declared over and we could see banks start to buy
up FinTechs – so, anticipate FinTech M&A becoming a genre in itself!There is
lots of opportunity.”
“The next twelve months will see the industry shifting toward greater
‘coopetition’ between new financial technology and traditional financial services.”

9. 7
Creation of
Customer-Centric
Solutions
Céline Lazorthes
Co-Founder & CEO, MANGOPAY
@CelineLz
Giovanni Daprà
Co-Founder & CEO, MoneyFarm
@daprgio
“2017 will be all about FinTechs broadening their services. In robo-advice,
that’s moving from discretionary management to wealth management,
and really creating the best possible solutions for customers.”
“Neo-banks such as N26, Fidor and Monese are beginning to make their mark
on the industry, so we expect to see a lot more change and disruption.What’s
interesting is that they are serving two types of customers. Firstly, they target
people who are unsatisfied with current banking methods and the rigid user-
experience. Secondly, neo-banks serve the millions of people today who can’t
bank or who are un-bankable, e.g. because they are migrants or self-employed,
and a traditional bank just isn’t flexible enough to take on the risk.”

10. 8
FinTech Becomes
Increasingly
Integrated with
Social Media
Steven Tong
Managing Director, Startupbootcamp Asia
@sbcFinTech
Jonathan Lister
Co-Founder & CTO, PensionBee
@jayfresh
“The Chinese messaging app,WeChat, is continuing to push the boundaries of
what is, financially speaking, possible in an app. Chinese consumers can already
useWeChat to hire and pay for taxis, pay for their meals in restaurants, and send
money to friends and family for free.Western messaging apps, likeWhatsApp
and Facebook Messenger, are playing catch up, and the stage is set in 2017 for
consumers to benefit from continued innovation in this space.”
“WeChat is taking on global e-commerce.The app achieved 700 million global
monthly users in the first quarter of 2016.The market domination has allowed them
to branch into e-commerce and subsequently FinTech, with 31% ofWeChat users
making e-commerce purchases through the app.”

11. 9
FinTech
is Changing
Lives
Martin Ijaha
CEO, Neyber
@MartinIjaha
Brian Norton
CEO, Future Finance
@FutureFinanceLC
Alix Murphy
Director of Mobile Partnerships,WorldRemit
@AlixinLondon
Financial education will become more important than ever, and a sure-fire
way to win customers. At all levels, we need to dramatically improve financial
literacy in this country. Empowerment and control of one’s finances is great, and
that’s been a key theme of FinTech in recent times, but you can’t responsibly hand
over the reins unless you give people the right information and advice at the same
time, to help them make the most of such new-found freedom. Financial firms that
best intertwine education, insight and targeted help into their online
services will reap the rewards.”
Not only are digital payments more efficient than cash payments, but their broader
adoption can also reduce rates of corruption and violent crime, reduce the cost
of government wage and social transfer payments, offer new pathways into the
financial system for the disadvantaged, and, importantly, contribute to the ongoing
objective of economic empowerment.”
“Being a digital brand that stands for something, that has a core value and
proposition that really resonates with different people, from different
demographics and backgrounds is a true differentiator. Fundamentally, it’s
about being a digital brand that has social conscience and purpose and isn’t
just about profits and revenue.”

12. 10
The Rapid
Rise of
RegTech
Daniel Marovitz
Chief Operating Officer, Earthport
@marovdan
Diana Paredes
Co-Founder & CEO, Suade
@Dianartemis3
“Regulation presents challenges that can be turned into opportunities for real
innovation to take place.The FI’s that bite the bullet and look at revamping their
legacy systems first will be the winners in the sector as this will present tangible
ways to get ahead of the curve relative to the competition.”
“The marriage of regulation and technology to address regulatory challenges is,
in many ways, natural evolution. It should make our lives easier around anti-money
laundering, payment screening, MiFID, capital management and KYC – among
other things. RegTech could be one of the really big noises of 2017.”

13. Claudia Bate
Global Head of FinTech, Bell Pottinger
T+44 20 3772 2667
M +44 7870 444 901
E cbate@bellpottinger.com
@claudiabate
Claudia Bate