Getting your shift together making sense of organizational culture and change
1. Getting Your Shift Together Making Sense of Organizational Culture and Change PJ Bouchard President EMERGE International
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10. GOVERNING PRINCIPLES FORMAL PROCEDURES & SYSTEMS ORGANIZATIONAL CHARACTERISTICS INFORMAL & INTERACTIVE PRACTICES BOARD CEO LEADERSHIP TEAM MIDDLE MANAGEMENT SUBCULTURES
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12. CONFUSION AND CHAOS COST MONEY! 1,000 Employees x average hourly wage of $15/hour = $15,000 $15,000 x 3 hours per day = $45,000 $45,000 x 20 days per month = $900,000 $900,000 x 12 months = $10,800,000 in lost productivity. These figures are based on a M-F, 8-5pm operation—not 24/7.
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24. The vision of the organization is clear—I know our future. I know how I can impact our future. Consistency exists in the statements and actions of senior leadership and middle management. I trust top leadership to do the right thing. Management “walks the talk” about people being the most important asset. I see our values practiced by leadership. Positive working relationships exist between my supervisor and me. All departments, units or divisions are encouraged to work together. Clear communication is a high value of this organization. Information about the business is shared at all levels. Management values change. Creativity is encouraged. Creativity is rewarded. Management values diversity. We spend time learning from change efforts that did not succeed. I am confident that the information from this assessment will be shared and will help us improve. Formal procedures help me to do my job. Informal practices—not formal procedures—help me to do my job. Our policies reflect our values. We are good at implementation (achieving results) SAMPLE CHI™ STATEMENTS