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1 
Risk Management 
Project Management 
Session 10 
Dr. M. Sepehri 
FAll 1390
2 
Project Risk 
An uncertain event or condition that, 
if it occurs, has a positive or negative 
impact on a project objective 
 External: unpredictable 
 External: predictable 
 Internal: non-technical 
 Internal: technical 
 Legal 
 Business risks 
 Insurable risk 
– Direct property 
damage 
– Indirect 
consequential loss 
– Legal liability 
– Personnel
3 
Risk Continuun 
Unknown 
Unknowns 
Known 
Unknowns 
Knowns 
No 
Information 
Partial 
Information 
Complete 
Information 
Total Risk 
Uncertainty 
No Risk 
Scope of Risk Management 
Feasibility 
Studies 
Closeout 
Reports 
Enter New 
Markets
4 
Definition of Risk 
Risk = f(Likelihood, Impact) 
event 
• Likelihood is the probability of occurrence 
• Impact is the amount at stake
5 
Components of Risk 
Impact 
Probability 
• Risk Event 
• Risk Probability 
• Impact 
• Timing 
• Tolerance
6
7 
Rating Impacts for a Risk
8
9
10 
Variation through the 
Project Life Cycle? 
Time along project life cycle 
Familiarity 
Mitigation? 
Risk Event 
Probability? 
Amount to 
complete? 
Amount 
at Stake? 
Cost to make 
Changes?
11 
RISK MANAGEMENT 
Why bother with Risk Management? 
Arguments AGAINST 
 
 
Arguments FOR 
 

12 
Risk Management 
 Risk management focuses on the future 
 Risk and information are inversely related 
 Historically, we focused our attentions 
on schedule & cost risk management. 
 Today, our primary emphasis is on 
technological risk management: 
– Can we design it and build it? 
– What is the risk of obsolescence?
13 
Basic Concept 
 Risk management focuses on: 
– Known unknowns 
– Proactive management 
The alternative to proactive management 
is reactive management, also called crisis 
management. 
This requires significantly more resources 
and takes longer for problems to surface.
14 
Preparing for Possibilities
15 
Risk Management 
The systematic processes of identifying, 
analyzing & responding to project risks 
A formal approach to the process as 
opposed to an intuitive one. 
– Define objectives 
– Identify Risk 
– Qualify/Quantify Risk 
– Develop Response 
– Risk Control
رابطه بين مراحل مديريت پروژه با مديريت ريسك 
16 
پروژه
17 
Risk Management (PMBOK) 
The systematic processes of identifying, 
analyzing & responding to project risks 
A formal approach to the process as opposed 
to an intuitive one. 
1. Divide/define objectives 
2. Identify Risk (to objectives) 
3. Qualify/Quantify Risk 
4. Develop Response 
5. Risk Control
18 
1- Define Objectives 
Divide and then define 
– Subdivide by stakeholders 
– Subdivide by PM knowledge area 
– Subdivide by OBS (departments) 
– Subdivide by WBS (work package) 
– Subdivide by constraints
Define Objectives, Sub-divide Objectives 
19
20
21 
Risk Types at Boeing 
 Financial risks 
 Market risks 
 Technical risks 
 Production risks 
Risk >>> Mitigation strategies
22 
Financial Risks 
 Up-front funding and payback period 
based upon number of planes sold 
– Mitigation strategies 
 Funding by life cycle phase 
 Continuous financial risk 
management 
 Sharing risks with subcontractors 
 Risk reevaluation based upon sales 
commitments
23 
Market Risks 
 Forecasting customers’ expectations on 
cost, configuration, and amenities based 
upon a 30-40 year life of a plane 
– Mitigation strategies 
Close customer contact and input 
Willingness to custom-design per 
customer 
Development of a baseline design 
that allows for customization
24 
Technical Risks 
 Because of the long lifetime for a plane, we 
must forecast technology and its impact on 
cost, safety, reliability and maintainability 
– Mitigation strategies 
structured change management process 
Use of proven technology rather than 
high risk technology 
Parallel product improvement and new 
product development processes
25 
Production Risks 
 Coordination of manufacturing and assembly 
of a large number of subcontractors without 
impacting cost, schedule, quality or safety 
– Mitigation strategies 
Close working relationships with 
subcontractors 
A structured change management process 
Lessons learned from other new projects 
Use of learning curves
26
27 
2- Risk Identification 
Start with each objective 
•Cause to effect 
•Effect caused by
28 
Risk Identification 
 Historical data/closeout reports 
 Structured questionnaires 
 Structured interviews 
 Brainstorming 
 Structured checklist (WBS) 
 Flow charts (build methods) 
 Judgment based on experience 
 System Analysis 
 Scenario Analysis
29 
Why Projects Fail 
 Innovation 
 Concurrency 
 Stakeholders 
 Communication 
 Scope of work 
 Poor estimating 
 Poor planning 
 Insufficient reviews 
 Insufficient control 
 Lack of commitment 
 Incomplete and/or in-accurate 
information 
 Lack of support 
from team members 
 . . . .
30 
3- Risk Qualification 
For each risk, identify the risk degree, 
qualify by experts, and quantify! 
– Subjective 
– Objective 
• Probability 
• Expected Value 
• Variance
31
32 
Consequence, Priority
33 
4- Risk Response 
• Eliminate Risk 
Remove early 
• Mitigate Risk 
Reduce probability/impact 
• Deflect Risk 
Transfer to another party 
• Accept Risk 
 Avoidance 
 Control (mitigation) 
 Transfer 
 Assumption (retention)
How Much Risk is Acceptable? 
34 
 High tolerance for risk 
 Medium tolerance for risk 
 Low tolerance for risk
35 
Which Method to Use? 
Project Procedural 
Documentation 
Guidelines 
Reduction 
Avoidance 
High Low 
Tolerance for Risk 
Rigid 
Policies/ 
Procedures 
Assumption 
Transfer
Developing Contingency Plans 
36
37 
Problem-Solving 
Idea Generation: 
Brainstorming
38 
5- Risk Control 
Implements Risk Management plan to make it 
happen. Most neglected, but most important. 
Includes communication, training, practice 
runs. Develop company culture & attitude. 
Risk Management plan is monitored/updated on 
a regular basis to include any changes: 
– Changes in the scope of work 
– Changes in the build method 
– Changes in the team members 
– Changes in the suppliers
39 
Decision-Making Categories 
 Complete uncertainty 
 Relative uncertainty (partial information) 
 Complete certainty 
Tolerance For Risk 
 Risk avoider 
 Risk neutral 
 Risk lover
40 
FIVE STEPS TO DEVELOP PAYOFF TABLE 
 List all the alternatives. 
 List the future consequences of each 
alternative. 
 Identify the payoffs associated with each 
combination. 
 Assess the degree of certainty that 
these combinations will materialize 
 Decide on a decision criterion.
41 
Developing and Using Payoff Tables 
Establishing the 
procedure to follow 
Construct the 
Payoff table 
Decision-making 
under certainty 
Decision-making 
under complete 
uncertainty 
Maximin Approach 
Maximax Approach 
Minimax regret Approach 
Insufficient Reason Approach 
Decision-making 
under risk 
Expected Monetary Value (EMV) Approach 
Expected Opportunity Loss (EOL) Approach 
Expected Value of Perfect Information (EVPI) Approach
LEGEND 
42 
Risk Quantification 
STAGE I STAGE II GUID-ANCE 
WARHEAD 
DESIGN 
TEST 
MANU. 
COST 
HIGH 
MEDIUM 
LOW 
PROGRAM 
SUMMARY
43 
Future Risks 
Inexperienced 
Customer’s 
Knowledge 
Experienced 
Simple Complex 
Contract Type
Degrees of Downstream Risk 
44 
R&D 
Low Risk 
Manufacturing 
Marketing 
Time
Degrees of Downstream Risk 
45 
R&D 
High Risk 
Manufacturing 
Marketing 
Time
46 
Prioritization of Risks 
Schedule Cost 
Technical 
Performance 
or Quality 
First 
(Highest) 
Priority 
Second 
Priority 
Third 
Priority
47 
Risk Intensity 
Radical 
Breakthrough 
Product 
Changes 
Next 
Generation 
Add-ons & 
Enhancements 
Addition 
to Family 
New 
Process 
Process 
Changes 
Next 
Generation 
Fine-Tuning 
& Incidentals 
Changes and 
Upgrades 
Risk Type 
 Market 
 Technical 
 Timing 
 Cost 
 Price 
Quality 
High 
High 
High 
 Low 
 Medium 
 Medium 
High 
High 
High 
 Medium 
 Medium 
 Medium 
 Medium 
 Medium 
 Medium 
 Medium 
 Low 
 Medium 
 Medium 
 Medium 
 Low 
 Low 
 Low 
 Low
48 
Risk Control Measures 
Extreme 
Intensity of Controls 
Risk Intensity 
Standard 
Controls 
High 
Range of Controls 
Low 
Low
49 
The Risk-Reward Matrix 
Low High 
Medium 
Reward 
Risk 
High 
Medium 
Low
50 
Interacting Risks 
Specification Limit 
On Characteristic B 
Product Feature A 
Product Feature B 
Desirable 
Undesirable 
Undesirable Desirable
51 
Poor Risk 
Management 
Risk Planning 
Technical 
Inability 
Performance 
Time
52 
You never know

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Pm session10

  • 1. 1 Risk Management Project Management Session 10 Dr. M. Sepehri FAll 1390
  • 2. 2 Project Risk An uncertain event or condition that, if it occurs, has a positive or negative impact on a project objective  External: unpredictable  External: predictable  Internal: non-technical  Internal: technical  Legal  Business risks  Insurable risk – Direct property damage – Indirect consequential loss – Legal liability – Personnel
  • 3. 3 Risk Continuun Unknown Unknowns Known Unknowns Knowns No Information Partial Information Complete Information Total Risk Uncertainty No Risk Scope of Risk Management Feasibility Studies Closeout Reports Enter New Markets
  • 4. 4 Definition of Risk Risk = f(Likelihood, Impact) event • Likelihood is the probability of occurrence • Impact is the amount at stake
  • 5. 5 Components of Risk Impact Probability • Risk Event • Risk Probability • Impact • Timing • Tolerance
  • 6. 6
  • 7. 7 Rating Impacts for a Risk
  • 8. 8
  • 9. 9
  • 10. 10 Variation through the Project Life Cycle? Time along project life cycle Familiarity Mitigation? Risk Event Probability? Amount to complete? Amount at Stake? Cost to make Changes?
  • 11. 11 RISK MANAGEMENT Why bother with Risk Management? Arguments AGAINST   Arguments FOR  
  • 12. 12 Risk Management  Risk management focuses on the future  Risk and information are inversely related  Historically, we focused our attentions on schedule & cost risk management.  Today, our primary emphasis is on technological risk management: – Can we design it and build it? – What is the risk of obsolescence?
  • 13. 13 Basic Concept  Risk management focuses on: – Known unknowns – Proactive management The alternative to proactive management is reactive management, also called crisis management. This requires significantly more resources and takes longer for problems to surface.
  • 14. 14 Preparing for Possibilities
  • 15. 15 Risk Management The systematic processes of identifying, analyzing & responding to project risks A formal approach to the process as opposed to an intuitive one. – Define objectives – Identify Risk – Qualify/Quantify Risk – Develop Response – Risk Control
  • 16. رابطه بين مراحل مديريت پروژه با مديريت ريسك 16 پروژه
  • 17. 17 Risk Management (PMBOK) The systematic processes of identifying, analyzing & responding to project risks A formal approach to the process as opposed to an intuitive one. 1. Divide/define objectives 2. Identify Risk (to objectives) 3. Qualify/Quantify Risk 4. Develop Response 5. Risk Control
  • 18. 18 1- Define Objectives Divide and then define – Subdivide by stakeholders – Subdivide by PM knowledge area – Subdivide by OBS (departments) – Subdivide by WBS (work package) – Subdivide by constraints
  • 20. 20
  • 21. 21 Risk Types at Boeing  Financial risks  Market risks  Technical risks  Production risks Risk >>> Mitigation strategies
  • 22. 22 Financial Risks  Up-front funding and payback period based upon number of planes sold – Mitigation strategies  Funding by life cycle phase  Continuous financial risk management  Sharing risks with subcontractors  Risk reevaluation based upon sales commitments
  • 23. 23 Market Risks  Forecasting customers’ expectations on cost, configuration, and amenities based upon a 30-40 year life of a plane – Mitigation strategies Close customer contact and input Willingness to custom-design per customer Development of a baseline design that allows for customization
  • 24. 24 Technical Risks  Because of the long lifetime for a plane, we must forecast technology and its impact on cost, safety, reliability and maintainability – Mitigation strategies structured change management process Use of proven technology rather than high risk technology Parallel product improvement and new product development processes
  • 25. 25 Production Risks  Coordination of manufacturing and assembly of a large number of subcontractors without impacting cost, schedule, quality or safety – Mitigation strategies Close working relationships with subcontractors A structured change management process Lessons learned from other new projects Use of learning curves
  • 26. 26
  • 27. 27 2- Risk Identification Start with each objective •Cause to effect •Effect caused by
  • 28. 28 Risk Identification  Historical data/closeout reports  Structured questionnaires  Structured interviews  Brainstorming  Structured checklist (WBS)  Flow charts (build methods)  Judgment based on experience  System Analysis  Scenario Analysis
  • 29. 29 Why Projects Fail  Innovation  Concurrency  Stakeholders  Communication  Scope of work  Poor estimating  Poor planning  Insufficient reviews  Insufficient control  Lack of commitment  Incomplete and/or in-accurate information  Lack of support from team members  . . . .
  • 30. 30 3- Risk Qualification For each risk, identify the risk degree, qualify by experts, and quantify! – Subjective – Objective • Probability • Expected Value • Variance
  • 31. 31
  • 33. 33 4- Risk Response • Eliminate Risk Remove early • Mitigate Risk Reduce probability/impact • Deflect Risk Transfer to another party • Accept Risk  Avoidance  Control (mitigation)  Transfer  Assumption (retention)
  • 34. How Much Risk is Acceptable? 34  High tolerance for risk  Medium tolerance for risk  Low tolerance for risk
  • 35. 35 Which Method to Use? Project Procedural Documentation Guidelines Reduction Avoidance High Low Tolerance for Risk Rigid Policies/ Procedures Assumption Transfer
  • 37. 37 Problem-Solving Idea Generation: Brainstorming
  • 38. 38 5- Risk Control Implements Risk Management plan to make it happen. Most neglected, but most important. Includes communication, training, practice runs. Develop company culture & attitude. Risk Management plan is monitored/updated on a regular basis to include any changes: – Changes in the scope of work – Changes in the build method – Changes in the team members – Changes in the suppliers
  • 39. 39 Decision-Making Categories  Complete uncertainty  Relative uncertainty (partial information)  Complete certainty Tolerance For Risk  Risk avoider  Risk neutral  Risk lover
  • 40. 40 FIVE STEPS TO DEVELOP PAYOFF TABLE  List all the alternatives.  List the future consequences of each alternative.  Identify the payoffs associated with each combination.  Assess the degree of certainty that these combinations will materialize  Decide on a decision criterion.
  • 41. 41 Developing and Using Payoff Tables Establishing the procedure to follow Construct the Payoff table Decision-making under certainty Decision-making under complete uncertainty Maximin Approach Maximax Approach Minimax regret Approach Insufficient Reason Approach Decision-making under risk Expected Monetary Value (EMV) Approach Expected Opportunity Loss (EOL) Approach Expected Value of Perfect Information (EVPI) Approach
  • 42. LEGEND 42 Risk Quantification STAGE I STAGE II GUID-ANCE WARHEAD DESIGN TEST MANU. COST HIGH MEDIUM LOW PROGRAM SUMMARY
  • 43. 43 Future Risks Inexperienced Customer’s Knowledge Experienced Simple Complex Contract Type
  • 44. Degrees of Downstream Risk 44 R&D Low Risk Manufacturing Marketing Time
  • 45. Degrees of Downstream Risk 45 R&D High Risk Manufacturing Marketing Time
  • 46. 46 Prioritization of Risks Schedule Cost Technical Performance or Quality First (Highest) Priority Second Priority Third Priority
  • 47. 47 Risk Intensity Radical Breakthrough Product Changes Next Generation Add-ons & Enhancements Addition to Family New Process Process Changes Next Generation Fine-Tuning & Incidentals Changes and Upgrades Risk Type  Market  Technical  Timing  Cost  Price Quality High High High  Low  Medium  Medium High High High  Medium  Medium  Medium  Medium  Medium  Medium  Medium  Low  Medium  Medium  Medium  Low  Low  Low  Low
  • 48. 48 Risk Control Measures Extreme Intensity of Controls Risk Intensity Standard Controls High Range of Controls Low Low
  • 49. 49 The Risk-Reward Matrix Low High Medium Reward Risk High Medium Low
  • 50. 50 Interacting Risks Specification Limit On Characteristic B Product Feature A Product Feature B Desirable Undesirable Undesirable Desirable
  • 51. 51 Poor Risk Management Risk Planning Technical Inability Performance Time
  • 52. 52 You never know