Contenu connexe Similaire à Creating Systems & Processes that provide the framework for rapid growth. Scaling Startups London (20) Creating Systems & Processes that provide the framework for rapid growth. Scaling Startups London1. Creating systems and processes
that provide the framework for
rapid growth.
GarethKnight
http://wedo.co.uk/
4. Let's do some sense checking:
Ecomm / SaaS / App / Service provider ?
Age of business?
Number of people?
8. Wedo
2 Yrs in @PassionCapital space @whitebearyard.
Now in Oval & Store in Colchester.
1 to 4 in 2 yrs.
4 to 8 in 9 months.
8 to 40 people in 24 months.
16. This talk is split into 4 parts:
1) The ”Framework”
2) Opportunities
3) Examples
4) Do’s and Don’ts
22. Save time
Front to back.
Examples:
reporting weekly.
processing orders.
processing accounts.
updating / editing data.
deploying to production.
adding products / data / features.
23. Optimise team
Move away from manual work. Encourage
thinking and problem solving. Give opportunies for
career growth.
27. Elimination of reliance on email.
Rely on email at your peril. Focus on execution
and reducing friction between tasks.
30. Data
Every piece of data is just a field in a database.
It can be retrieved, pivoted, looked up, compared,
sliced and diced.
37. Use the Cloud
It’s a Cliche, but…
Google: Mail, Calendar, Docs, Wiki
DropBox/ AWS / Trello/ Asana / TeamGantt
/wpTeamsite / Magento/ BrightPearl / Desk.com
Workable / GoSquared / Geckoboard / MixPanel /
Optimizely / CrazyEgg
39. One Team, One Dream
The introduction of new systems means change.
People generally resist change.
45. Do use KPI’s to measure system
performance.
Set baselines and warning bells.
47. Do give team ownership of KPI’s.
Give them autonomy.
Teach them cause & effect.
53. Read ”The Checklist Manifesto”.
Do use checklists for
consistency.
Train your team to do the same.