Don’t think of the time! Don’t think of a red ball!
Communication Thoughts / feelings encoded Decoded Feedback - reverse direction to ensure understanding
Church House of worship Smallest church in country - van reenen Kohln Rema Fear, boredom, joy
Stress Excitement new info Fear of failure
Don’t slam the door Mixed - anxiety Close the door gently A clear message gas many components … words, tone, pictures, body language
The why
Garbage - pain, icky - cold - Clean fresh no bugs Dr - surgeon Empty - soulless Began - please mom - then patient family - realise why - satisfaction pos impact
Tangible goal, emotional goal ….. Dynamic (depth - added senses) BMW - black - neon lights Supposed to make you feel a certain way… Doesn’t do what it is supposed to … Sprinter Close eyes GOLF amateur vs. PRO