Etiquette business dining dress code

1. Business etiquetteBusiness etiquette
Dress codesDress codes
Introducing peopleIntroducing people
ComplimentsCompliments
attending over formal mealsattending over formal meals
Drinking alcoholDrinking alcohol

2. What do you mean byWhat do you mean by
etiquetteetiquette
 Manners/ rules and conventionsManners/ rules and conventions
in formal social behaviorin formal social behavior
 Etiquette is French word. It wasEtiquette is French word. It was
the king Louis time that this wasthe king Louis time that this was
introduced.introduced.
 Order of procedure establishedOrder of procedure established
by army, Navy or the Parliamentby army, Navy or the Parliament
or a professional bodyor a professional body

3. Formal wearFormal wear
 Lounge- Full suit ( tie – coat/Lounge- Full suit ( tie – coat/
blazer) No fancy ties. The colourblazer) No fancy ties. The colour
should suit the dress Nationalshould suit the dress National
Dress-Dress-
 Casual smart ( Eelegant dressCasual smart ( Eelegant dress
of party wear)of party wear)
 Informal( any dress at yourInformal( any dress at your
wish without the above twowish without the above two
types)types)

4. Formal conventions in dress codeFormal conventions in dress code
 Light colours in the day timeLight colours in the day time
 Dark colours in the eveningDark colours in the evening
 Tie- Just on top of the buckle ofTie- Just on top of the buckle of
the beltthe belt
 Socks- colour of the trouserSocks- colour of the trouser
 Women – evening dressWomen – evening dress
 Hand bag. Jewellery and makeHand bag. Jewellery and make
up to matchup to match the dressthe dress

5. GROOMING - MENGROOMING - MEN

6. SHIRTSSHIRTS
As a rule, the simpler the better.As a rule, the simpler the better.
Colours:Colours: White, off white, pale, blue shirts are preferred;White, off white, pale, blue shirts are preferred;
though you may wear dark colored shirts too.though you may wear dark colored shirts too.
(given below are the colours preferred by professionals).(given below are the colours preferred by professionals).
It is important to button up your shirt till the collar button

7. SHIRTS:SHIRTS:
Do not wearDo not wear
CHECKS.THICK STRIPES

8. TROUSERS:TROUSERS:
They should preferablyThey should preferably be darkbe dark though you may wear beige and with athough you may wear beige and with a
dark colored shirt.dark colored shirt.
Try to have at least one pair of black trousers.Try to have at least one pair of black trousers.
TT..
Trousers may or may not
have pleats

9. TIESTIES
To play it safe choose a traditional silk tie,To play it safe choose a traditional silk tie,
No loud colours or patterns.No loud colours or patterns.
Given below are some well accepted colours andGiven below are some well accepted colours and
patternspatterns
It may be wise to avoid ties with
images and designer logos

10. TIESTIES
Do not enter a clinic like this
(observe the tie and the shirt
button)
Your tie should co-ordinate with your attire
The knot should be a perfect triangle

11. SOCKSSOCKS
Choose a color that coordinates with your trousersChoose a color that coordinates with your trousers
((usually black, dark gray, dark brown, or dark blue)usually black, dark gray, dark brown, or dark blue)
Make sure they areMake sure they are long enough not to expose your skinlong enough not to expose your skin
when you sit down.when you sit down.
As a thumb rule, do not wear white socks.As a thumb rule, do not wear white socks.
Wear clean socks to avoidWear clean socks to avoid bad odourbad odour

12. SHOESSHOES
Wear a good pair of leather shoes- black and brown/tanWear a good pair of leather shoes- black and brown/tan
shoes.shoes.
Shoes must beShoes must be polished everyday.polished everyday.
Do not wear shoes that look casual.
Also, do not wear shoes with worn out
heels.

13. BELTSBELTS
Wear only formal belts with a sleek buckle.Wear only formal belts with a sleek buckle.
As thumb rule, match your belt to your shoes.As thumb rule, match your belt to your shoes.
Avoid these buckles.

14. WATCHESWATCHES
Preferably wear leather strapped watches.Preferably wear leather strapped watches.
If you wear a metal strapped watch, make sure that it fits theIf you wear a metal strapped watch, make sure that it fits the
wrist well.wrist well.

15. GROOMING - WOMENGROOMING - WOMEN

16. You may wearYou may wear
salwaar kameez or formal shirt/trouserssalwaar kameez or formal shirt/trousers
You may wear a tunic with
a pair of formal trousers.
Preferably choose small prints or self colors.
Avoid plunging necklines, sleeveless and tight fitting clothes

17. SHOES/SANDALSSHOES/SANDALS
Shoes with 1 ½ - inch heels are standard. You may wear a pair withShoes with 1 ½ - inch heels are standard. You may wear a pair with
smaller heels or a flat pair. Stick with a black/brown pair. Be sure yoursmaller heels or a flat pair. Stick with a black/brown pair. Be sure your
shoes are polished and that your heels are intact.shoes are polished and that your heels are intact.
Do not wear
colorful sandals Avoid heels and
sandals with bling
Avoid white colored sandals as
they get dirty easily. If you do,
clean them well.

18. BAGSBAGS
Apart from your working bag if you are carrying an additional bag,Apart from your working bag if you are carrying an additional bag,
preferably, carry a black or a brown onepreferably, carry a black or a brown one

19. ACCESSORIESACCESSORIES
EarringsEarrings
Wear stubs or small ringsWear stubs or small rings
Do not wear hoops or dangling earrings

20. Bracelets/Bangles:Bracelets/Bangles:
You may wear either a bracelet or a bangle. Avoid both.You may wear either a bracelet or a bangle. Avoid both.
Avoid chunky bracelets or too many bangles.

21. Rings:Rings: Keep them simple andKeep them simple and
not chunky.not chunky.
Chains: You may wear thin chains
with small lockets.
Do not wear ornamental/ chunky jewelry even if it is an occasion.

22. Wonder ofWonder of
make up formake up for
womenwomen

23. Whom do you like ?Whom do you like ?

25. How do you convert the lady on left toHow do you convert the lady on left to
lady on rightlady on right

27. Now you will say that left can beNow you will say that left can be
changed to be a beauty in the rightchanged to be a beauty in the right
Before make upBefore make up After make upAfter make up

29. Can you make her a beauty ?Can you make her a beauty ?

31. Introducing peopleIntroducing people
 Introduce the superior/ elder firstIntroduce the superior/ elder first
 If you want to introduce your Chairman to aIf you want to introduce your Chairman to a
customer named Mr. Silvacustomer named Mr. Silva
 Say: Our Chairman, Mr. SilvaSay: Our Chairman, Mr. Silva
 Shaking hands: Put your right hand andShaking hands: Put your right hand and
have a solid griphave a solid grip
 If a lady is introduced: Males should not putIf a lady is introduced: Males should not put
their hand forward to shake hand.their hand forward to shake hand.
 If the lady puts a hand you make shake herIf the lady puts a hand you make shake her
hand but should not have tight grip or keephand but should not have tight grip or keep
on holding the handon holding the hand
 If the lady does not put her hand: bow andIf the lady does not put her hand: bow and
acknowledge her.acknowledge her.

32. Compliment- morning/evening etcCompliment- morning/evening etc
 Till 12.00 Noon:Till 12.00 Noon:
 When meeting – Good morningWhen meeting – Good morning
 When departing – Good dayWhen departing – Good day
 From 12.00 noon to 4.00 p.m.From 12.00 noon to 4.00 p.m.
 When meeting – Good afternoonWhen meeting – Good afternoon
 When departing – Good dayWhen departing – Good day
 From 4.00 pm.From 4.00 pm.
 When meeting: Good eveningWhen meeting: Good evening
 When departing: Good nightWhen departing: Good night

33. Cocktail partiesCocktail parties
 Meant for introducing andMeant for introducing and
making contacts with customersmaking contacts with customers
 Starting Time 7.00 p.m.or 7.30Starting Time 7.00 p.m.or 7.30
p.mp.m
 Party time : usually 1 ½ hour toParty time : usually 1 ½ hour to
2 hours2 hours
 No chairs: Just standing andNo chairs: Just standing and
drinking, eating short bitesdrinking, eating short bites
 Meeting: Do not talk only withMeeting: Do not talk only with
one or few. Try and talk toone or few. Try and talk to
everyone as possible.everyone as possible.

34. Food at CocktailsFood at Cocktails
 Finger bites- eaten with usingFinger bites- eaten with using
your finger/ some times forks oryour finger/ some times forks or
wooden pricks may be provided.wooden pricks may be provided.
 Small sausages/ small cutlets,Small sausages/ small cutlets,
patties, spring rolls, cashew,patties, spring rolls, cashew,
egg boats, sausages, pineappleegg boats, sausages, pineapple
and cheese in sticks, onionand cheese in sticks, onion
rounds in batterrounds in batter
 Do not drink and eat too much.Do not drink and eat too much.
It is not a dinner partyIt is not a dinner party

35. BuffetBuffet
 Observe discreetly what isObserve discreetly what is
availableavailable
 Better start with salads if thereBetter start with salads if there
is a salad baris a salad bar
 Soups could be taken thereafterSoups could be taken thereafter
 When serving the main meal-When serving the main meal-
Do not pile up your plate withDo not pile up your plate with
everything availableeverything available
 You can serve several times ifYou can serve several times if
you wantyou want
 You can use the same plate orYou can use the same plate or
a new platea new plate

36. Banquette or Formal 5 or 7 courseBanquette or Formal 5 or 7 course
mealsmeals
 Dress- lounge- full suit/ Saree or eveningDress- lounge- full suit/ Saree or evening
wear party dress for womenwear party dress for women
 Drinking- standing with small bitesDrinking- standing with small bites
 Dinner will be formally announced by theDinner will be formally announced by the
HostHost
 Except for Chief Guest, all others will go nearExcept for Chief Guest, all others will go near
the dinner tables and will not sit until thethe dinner tables and will not sit until the
Chief Guest comes and sits.Chief Guest comes and sits.
 Usually Husband and Wife will not sitUsually Husband and Wife will not sit
together . The host will usually request you totogether . The host will usually request you to
sit very close to each other but not together.sit very close to each other but not together.
One after the other with another coupleOne after the other with another couple
Note: always put your phone on silent mode orNote: always put your phone on silent mode or
off the phone completelyoff the phone completely

37.  Before eating tuck the napkin onBefore eating tuck the napkin on
your belt and let it be on your lapyour belt and let it be on your lap
 Do not make a big sound ofDo not make a big sound of
cluttering of spoons and forks on thecluttering of spoons and forks on the
plateplate
 Do not talk when food is in mouth.Do not talk when food is in mouth.
Further do not wave or showFurther do not wave or show
directions with forks and knivesdirections with forks and knives
 Hold the forks and knifes in theHold the forks and knifes in the
formal wayformal way
 If meet cannot be cut; just leave itIf meet cannot be cut; just leave it

38. Eating breadEating bread
 Do not cut the bread in half andDo not cut the bread in half and
apply butter.apply butter.
 Break the bread and take a blobBreak the bread and take a blob
of butter and place it on theof butter and place it on the
plate and apply butter and eat itplate and apply butter and eat it
from handfrom hand
 Chees – use separate knife andChees – use separate knife and
fork – if grapes are servedfork – if grapes are served
together use your finger to picktogether use your finger to pick
grapesgrapes

39. Cutlery and UtensilsCutlery and Utensils
1 starter knife – 2 fish knife- 3 main course knife 4 starter fork 5- fish1 starter knife – 2 fish knife- 3 main course knife 4 starter fork 5- fish
fork- 6 main course fork – 7 & 8 Dessert fork and spoonfork- 6 main course fork – 7 & 8 Dessert fork and spoon
Plate
Red wine
White wine
Water1
3
4
5
6
7 & 8
2
Port

40. soupsoup
 Do not fill soup up to the brim/ top ¾Do not fill soup up to the brim/ top ¾
would be okwould be ok
 Dip the spoon and take it outwardDip the spoon and take it outward
from your body when you take thefrom your body when you take the
spoon out.spoon out.
 Do not take the soup bowl to yourDo not take the soup bowl to your
mouth or lift it with the spoonmouth or lift it with the spoon
 Do not blow wind from your mouth ifDo not blow wind from your mouth if
the soup is hot wait till thethe soup is hot wait till the
temperature comes downtemperature comes down
 When finished drinking- leave theWhen finished drinking- leave the
spoon handle directly facing you inspoon handle directly facing you in
the soup bowlthe soup bowl

41. Finishing eatingFinishing eating
 Once the Chief Guest is finishedOnce the Chief Guest is finished
eating each dish you also musteating each dish you also must
finish eatingfinish eating
 Leave the fork and spoonLeave the fork and spoon
together in front of you on thetogether in front of you on the
plate on to a side of the plate.plate on to a side of the plate.
 If you are still eating leave themIf you are still eating leave them
across the plate on both ends toacross the plate on both ends to
touch the center of the plate intouch the center of the plate in
the way that you use to eat thethe way that you use to eat the
food.food.

42. ToastingToasting
 Port wine will be served to toastPort wine will be served to toast
 In a Govt party, You usually toast toIn a Govt party, You usually toast to
the President of the country.the President of the country.
 If there is an invited Guest from aIf there is an invited Guest from a
foreign country you will have to toastforeign country you will have to toast
to his or her President tooto his or her President too
 Next you will toast to the head of theNext you will toast to the head of the
company or institutecompany or institute
 Then to other positions if it isThen to other positions if it is
necessarynecessary

43.  The host will announceThe host will announce
toastingtoasting
 In formal situations in anIn formal situations in an
Army or Navy the officer inArmy or Navy the officer in
charge of the party will ask acharge of the party will ask a
junior most officer( Vice) tojunior most officer( Vice) to
announce toasting. Officerannounce toasting. Officer
will also have a woodenwill also have a wooden
hammer to bang on the tablehammer to bang on the table
before announcing toastingbefore announcing toasting
to get attentionto get attention

44. •When you are toasting
except the person toasted
others should stand and
hold the wine glass from
the stem and raise it and
sip the glass.
Say a short sentence
“ Lets toast for the great
leadership of our
chairman Mr. Ideananda”

45. • If you have many to toast do notIf you have many to toast do not
drink the whole glass at thedrink the whole glass at the
initial toast.initial toast.
• Usually amidst toasting you canUsually amidst toasting you can
sip the drinksip the drink
• If your glass is empty you can fillIf your glass is empty you can fill
it up or ask the waiter to fill it upit up or ask the waiter to fill it up
for you. ( but better keep thefor you. ( but better keep the
port wine for several toast)port wine for several toast)

46. Drinking AlcoholDrinking Alcohol
 If you are driving best to avoidIf you are driving best to avoid
 In a formal party you can takeIn a formal party you can take
a drink or two. ( that’s all)a drink or two. ( that’s all)
 Drink what you usually drinkDrink what you usually drink
 Decide early that you will haveDecide early that you will have
only one or two drinks ( 2 x 50only one or two drinks ( 2 x 50
ml)ml)

47.  Always use a non sweet shandyAlways use a non sweet shandy
 Use soda or iceUse soda or ice
 Do not mix many drinksWhenDo not mix many drinksWhen
starting the first drink, raise thestarting the first drink, raise the
glass and say “ cheers”glass and say “ cheers”
 When selecting bites, select theWhen selecting bites, select the
smallest price in the platesmallest price in the plate

48.  When pouring a drink, askWhen pouring a drink, ask
others tooothers too
 Never drink moreNever drink more
 Do not boast aboutDo not boast about
drinking and your expertdrinking and your expert
knowledge about drinkingknowledge about drinking

49.  Business commonsense is theBusiness commonsense is the
name of the game.name of the game.
 Be good at social engagementsBe good at social engagements
 It is part of your jobIt is part of your job
 Do not let anybody judgeDo not let anybody judge
adverselyadversely

50. GOOD LUCKGOOD LUCK
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