A self-assessment for Lean Leaders to review, assess and improve their work relationships through the T-model. Relationships are an important part of successful Lean implementations.

1. Lean Leader’s
Relationship
Self-Assessment
How am I doing as a Lean Leader?

2. Created by Tom Curtis 2011
Blog: www.onimproving.blogspot.com
Presentations: on www.slideshare.net/onimproving
Email: ideamerchants@gmail.com
Twitter: @onimproving

3. The Introduction

4. Intro-A tool to aid Hansei
ONE OF THE CRITICAL BUT OFTEN MISSED STEPS IN
IMPROVING IS REFLECTION THAT LEADS TO ACTION. IN
LEAN, THE JAPANESE WORD HANSEI IS USED. HANSEI IS
THIS KIND OF PAUSING TO LOOK AT WHAT HAS HAPPENED
AND TO IDENTIFY KAIZEN OPPORTUNITIES. WHAT
FOLLOWS IS A TOOL TO AID IN THIS ACTIVITY. THE T-
MODEL PROVIDES A FRAMEWORK TO ASSESS WHERE WE
ARE IN KEY ASPECTS OF OUR RELATIONSHIPS. WE MAY
REVIEW WHERE WE ARE WITH TOOLS AND PROCESSES, BUT
OFTEN DO NOT TAKE THE TIME TO ENSURE THAT OUR
RELATIONSHIPS ARE WHERE THEY NEED TO BE.
RELATIONSHIPS FUNCTION MUCH LIKE OPERATING SYSTEM
SOFTWARE THAT WORK BEHIND THE MORE EVIDENT
THINGS WE DO. LET’S GET STARTED. -TOM CURTIS 2011

5. The Model

6. The T Model
TEACH TREAT TIME
Measuring ourselves TRUST
in these 4 elements

7. The Questions

8. Date of Assessment:

9. Teach
How do I teach those I work with?
Am I teaching by example?
Am I using enough hands-on activities?
Am I equipping them to practice kaizen and create
standards ?
What should I be teaching more clearly?
How can I improve my teaching?

10. Treat
How do I treat others? With interest? With respect?
How do I treat their concerns and questions?
Do I control my frustration or anger?
Do I help them see what is possible?
How can I improve how I treat them?
How do they treat their responsibilities? One another?

11. Time
Do I spend focused time with my children?
How do we spend time together? Is it uplifting?
What memories do they have of our time spending?
Do I spend enough time with them? Individually?
Do I know how they are doing? Worries? Wishes?
How would they change how we spend time?

12. Trust
Do others trust me?
Have I created an environment where we can have
genuine conversations? Discuss concerns?
Do I keep all my promises and commitments?
Do I trust them? If not why not?
How can I enhance trust trust?
What would help them feel safer and more secure?
Where do I want our relationship to be in a year?

13. My Learnings

14. Review your Answers
Where do you see gaps from needed levels?
What answers were surprising?
Are there patterns or themes in your answers?
What elements are most important to you?
What elements are most important to others?

15. WHERE CAN YOU MAKE THE LARGEST IMPACT?
WHERE CAN YOU MAKE QUICK CHANGES?
WHERE SHOULD YOU START FIRST?

16. My Plan

17. My plan-
What, When, & How
Date
What will I do?
When will I do it?
How will I do it?

18. My Record

19. My Record
DATE (S) WHAT I DID WHAT I LEARNED